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    Cla Countertop Restoration

    5.0 (1 review)
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    Services - Cla Countertop Restoration

    Countertop installation

    Countertop refinishing

    Countertop removal

    2 More Services

    Countertop repair

    Countertop resurfacing

    Cla Countertop Restoration Photos

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    4 months ago

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    Sanford Granite - White quartz countertop with glass tile backsplash installed by the Sanford Granite Team in Sanford.

    Sanford Granite

    (15 reviews)

    We purchased quartz countertops from this company, including an undermount sink installation that…read morewas part of a promotion. About three years later, the sink detached and fell. From what we have since learned, the sink appears to have been improperly secured during installation. When I contacted the company, I was told the installer no longer works there and that the warranty had expired, so I would need to hire another installer at my own expense. I understand warranties have limits, but I expected an undermount sink installation to last much longer than three years. I'm sharing this so future customers can ask detailed questions about installation methods and long-term support before purchasing.

    I had a quartz kitchen counter and vanity counter installed in May 2024. I asked if clips would be…read moreused to attach the sinks to the quartz and was told no, Black Mamba adhesive would be used. However, during the installation by Sanford Granite, my contractor was on site and asked why they were using silicone, which he expressed would not hold the sinks. My contractor's specialty is tile, so he knows a thing or two about adhesives. The installers told him they used silicone "all the time" and dismissed his concerns. Fast forward to March 2026, when the bathroom sink detached from the quartz and collapsed into the vanity. My calls to Sanford Granite were disappointing, to put it mildly. I was told that the guarantee was only a year even though the correct adhesive was not used. My concern was two-fold; I needed the bathroom sink reattached, and was my kitchen sink next to fall? I asked for an installer to address the bathroom sink and assess the kitchen sink. There was no urgency on the part of Sanford Granite to fix the problem. Since the bathroom sink was unusable and I could not wait weeks for a response from Sanford Granite, I ultimately had my contractor reattach the bathroom sink properly. It took 3 weeks for Sanford Granite's installer to take a look at the kitchen sink and how it was attached to the quartz. He said that he couldn't fix the kitchen sink until it fell. Since the proper adhesive, Black Mamba, was not used as promised, I was stunned when the installer informed me that it is my responsibility to pay $150-$200 to have it reattached. So after spending $5000+ to Sanford Granite, I have to pay someone to fix their mistake.

    Cla Countertop Restoration - countertopinstall - Updated May 2026

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