The owner is extremely rude and unprofessional, the salon is not clean! Do not recommend!read more

Hit or miss. If they can take you quickly, they do a decent job. Doesn't matter if you make an…read moreappointment, you could still end up waiting over an hour. The ventilation isn't the best either, which is a problem when it's cold out and they keep the front door closed.

Heaven...that is where I feel like I was!!!! I cannot believe I have been wasting my time with…read moreother nail places! The staff is nice, friendly and thanked me for coming!! Jason took care of me yesterday and he was amazing! He massaged my legs for what felt like 15 minutes during my pedicure! It was so relaxing. THEN.......when he walked me over to the drying station he brought over a hot towel, put it in a plastic bag placed it on my upper back and massaged me with it. THEN....put lotion on my shoulders (he asked first) then massaged my upper back and arms. This was better than any massage I have ever had. They have a huge nail polish selection! They also have a loyalty card. Be sure to bring cash for a tip because you cannot add it on your card. If you forget they have an ATM in the place with only a 49 cent fee. Thank you Heaven for great customer service!!!! I will be a customer forever!

The biggest issue I have is that appointments mean nothing. You make them and you may wait thirty…read moreminutes because they say yes to every appointment. Frustrating.

After going to numerous nail salons of all price ranges and experience this place is by far my…read morefavorite, and in my opinion the best!! The prices are decent, you get what you pay for. But the experience is like none other. Check their Instagram page if you don't believe me. Just a warning, if you make an appointment be prepared to wait and not get seated immediately. If they have a lot of walk-ins that's bound to happen, so just be patient and know that you'll get called on eventually! That's what happened at my appointment today. I got there about a half hour early 12:30 and waited for longer than I'd like to (my appointment was at 1) but I got seated! Katie took care of me. She is absolutely amazing and super sweet! I was getting the rest of my gel fill taken off (after cutting my fake nails myself) and replacing it with a regular gel manicure. Katie is super intelligent when it comes to nails and how to properly take care of them. She told me that it would be a little difficult to put my nails back to the way they were before I started getting them done but that she'd file them down a little bit to the point where all I had was only a small amount of the gel fill left on it, and the next time I came in to let whoever is taking care of me know to fill down the rest. These keeps your nails stronger over time than just filing it off all at once. This more you know! She finished with my nails and I couldn't be happier. She even said she doesn't do manicures all that much, so she kind of forgot the process with them but she did a great job regardless!!! As I was leaving and getting ready to pay Katie said that because I waited to so long that she'd give me a 20% discount. I told her that she didn't have to as I was willing to pay the full price. But she sincerely apologized for the amount of time I waited and cut my total by 20%. If that doesn't show you GREAT customer service then I don't know what does. I would definitely recommend this place to everyone, without a doubt! Thank you guys for constantly taking great care of me! You deserve all the awards!

I've been coming her for over 2 years. Family run shop that's incredibly clean and welcoming.read more

Salon is clean, bright and the pedicure was good. There is a variety of choices of pedicures and…read moremanicures, some of which are unique so it's an added bonus.

I had no appointment but they took me right away just for a gel polish change. Not busy at the time…read moreso I was able to get up polish change quickly. Quality of the actual pedicure -- for the price that I paid for a polish change -- absurd! I paid $45 for gel polish change with no extras. Very disappointed in my experience! Later that day I noticed that the polish is bumpy and there are ridges and bumps where it should be smooth.

I'm really disappointed because I wanted to love this place. The first two times I got my nails…read moredone, I loved the designs. However, having them remove my gel x was a nightmare and they've totally ruined my nails. The tech buffed them down way too thin. Despite her commenting on how hot the file was (and me agreeing), she kept going and I trusted she was doing it correctly. The next day they were burning and bruised - they're still breaking and painful 2 months later.

Prices are jacked for no reason. Their prices make no sense-- VERY money hungry…read more I asked for a spa pedicure(basic pedi at around $48) with gel polish (+$10). My big toe was filed to a round shape for some reason (I wasn't asked) and so I asked for an acrylic overlay on JUST my big toes(only two toes) to make them square. Somehow my total came out to $72.32, NOT INCLUDING TIP. I usually don't pay more than $55 anywhere else. I really wanted to like this spot as it was my first time but I've NEVER paid that amount for a basic pedi with gel including an acrylic overlay on the big toes (must I add, I've done this at multiple other locations). This was not worth $73 and I will not be returning. Edit 5/18/24 10:43am: I'd like to add- the business just responded as we all see below and stated I messaged them previously. The only contact I made with them prior to my appointment was a phone call earlier in the day to set up the appointment for the pedi. From there, the only price "breakdown" given, was when they gave me a laminated sheet at the foot bath showing me the different pedicure price options. There was no communication regarding the additional $20 to add the acrylic overlay to 2 toes. The response to my review is also the first time I'm hearing of this $20 charge for the acrylic. Which, might I add, $20 for two toes is absurd. Now in regards to the "elementary" math. That is very degrading for a business to say to a customer who has willingly paid with no fight to avoid a confrontation. Along with the fact this just proves the service you'd be giving your future customers. It is an unfortunate response as these reviews are for the businesses personal use to improve any quality errors wherever those errors are made.while I respect the services and prices varies from place to place, I do not respect a place of business degrading, insulting, lying and not communicating to their customers. As I mentioned before- I do not recommend going here. And I will not be returning. There is no reason to give your money to a business with obvious honesty issues, communication issues and doesn't know how to take constructive criticism as seen in both their actual review and the screenshot provided. Thank you The Nailbar CT for showing your true colors. I've lowered your rating from two stars to one. It's unfortunate I can't give zero. Edit 5/18/24 12:44pm: let me reiterate- I HAVE NEVER contacted them prior to my one and only phone call to schedule my appointment OVER THE PHONE to schedule a 6:15pm appointment on 5/17/2024. As you see in my screenshot of my call to you, which was ONLY 42 seconds, I only asked if they do pedicures, and to schedule for 6pm, you suggested to arrive for 6:15 instead-- I agreed. That's where the call ended. Once again- this business proves my point of being unprofessional. Instead of going back and forth with someone who has willingly paid you and If you guys read and comprehend what this complaint was about, you'd notice this was about the lack of communication, and that the price doesn't match the work after an error was made on your behalf. And while you very much could have me mistaken for a different client, or just falsely accusing me, regardless, as a business owner, you should never speak to someone the way you responded to me.

First off, if you want to be seen at a specific time, call ahead to insure they have a space…read moreavailable for you! Love this nail salon, the staff is very nice. I usually go for a pedicure and some days I upgrade to a spa pedicure- definitely worth it. Their regular pedicure involves a paraffin dip, leg massage, and typical nail maintenance and polish change. The spa pedicure changes per season on the type of lotions they use. There is a lot more leg massage, leg wrapped with lotion and saran wrap and an upper body & face massage. They have a point card, you get more points when you use cash. The salon is clean and easy to get to with plenty of parking. If you haven't checked it out I would definitely give them a call!

staff was very nice and accommodating but I got the worst French manicure I've ever gotten.read more

Best gel manicure in the area!! I've gone to so many places in the area and the gel barely last a…read moreweek. I started going her last summer and my gel always lasts!! I love the option to be able to book an appointment online and have never had to wait. Love how this is so local and I get the best quality manicure. Thank you!!

Very disappointed with my nails. I did dip powder with Tony and it looked great until 2 days later…read morewhen the corners of my nails started chipping. Within a week the index finger has completely chipped off. Awful for $50! I wouldn't even have them try to fix it, it's so bad.

My first time going was November 7th of this year. A friend brought me to get my lashes done for…read morethe first time. I was not disappointed! Three weeks later they were almost completely in tact still. I honestly could have gone another week without having to get them done again, but I wanted to treat myself to fresh ones for the Holiday. The next time I went, it was for a mani pedi, and this was 4 days after my first visit because I was so pleased! They did an awesome job with both hands and feet. Unfortunately my nails were a little too long for work so I had to cut them myself about a week and a half after getting them. So today, after I got my lashes redone, I got a new full set as well. I am SO HAPPY! They're honestly perfect, Sarah is a perfectionist. I am as well, so there were a couple times I mentioned fixing something, but she said, "Don't worry, I'm not done." With a smile. Totally respect her dedication to making sure everything was perfect! So excited that I found my new place to treat myself a few times a month, when In reality, I would only treat myself once a year! I keep telling everyone about this place! 10/10 definitely recommend!

When you go to the salon they make sure it is very sanitary and clean. They where very clean they…read moremade sure to have you wash your hands. They are very sweet. They do an amazing job I would definitely recommend. I showed a reference picture and they gave me exactly what I wanted. They are one of the best salons I have been to.