If friendly and efficient staff is what you need for your printing projects, this FedEx store is…read moregreat. Was doing a wedding project from signage to menus to name placeholders and folks here were great. It helped to send the project digitally ahead of time to just pick up. Used the paper slicer here which was well-maintained/sharp. All said, was done fairly quickly and the results turned out great - best maidsman duties check.

I've been to this location twice and Lexi has helped me each time. Great attitude, professional,…read moreand understanding. Thank you!

Ricky is a wonderful employee! He helped me ship my bridesmaid gown carefully!!!…read more Love this store

Lost my package. First time coming to this location, no one's helping recover and bad customer…read moreservice representatives. Associates at location dismissive and unhelpful. Dropped my package off here and it never left the facility yet they don't know where it is. Possible someone who works there stole it or the people they handed off to. Sketchy. Won't ever do business here again, it's been over 2 months my package has been missing.

Every time I need to reroute a package to a UPS Access Point, this is the location I choose. It's…read moreeasy to get to, the customer service is consistently great, and there are rarely long lines. The staff here are always friendly, efficient, and quick with every transaction. If you're trying to find parking, it might be difficult, but not impossible. I also really trust them with outgoing shipments because they handle everything carefully and professionally. Overall, a super reliable spot that makes the whole shipping process stress-free.

I picked up an order 2 weeks ago from this UPS location for a west elm planter and wasn't billed…read more$20 to pick this up. However, when I went today to pick up another planter of the exact same model, the owner decided to charge me $20 to pick since am not a UPS account holder. I never been billed by a 3rd party for a pick up for an order I placed on an econmerce site and paid shipping for. It seems this location is hurting for revenue/business, and hence slapping random charges or they'll hold your package hostage. Was going to give them some business to shed papers but they lost all future business with me.

Dusty old office. Caused long wait doing slow notary work. When it was my turn to ship something,…read morehe filled out the label info but didn't have change for a $100 bill to provide cash back. Failed to ship something that is the purpose of coming to UPS. Asked for a credit card but I was doing it for someone else.

Tired of waiting in long lines at UPS stores? This location is ideal for quick and easy service…read more I've never encountered a line here, and the service is always fast. Here's how to get to this location: Enter through Fairmont on Mason st., and take the elevator to floor T. OR Use the Fairmont entrance next door to the Tonga/LiveFitGym entrance on California St. It's become my favorite UPS spot!

These folks turned around a full-color foamboard sign with complex imagery in 24 hours for a very…read morereasonable price. Plus they're local. 10/10 will use again. Very easy. Very effective.

Wonderful pricing, excellent services, great work, outstanding accuracy:) Jim Sullivan, M.A…read more Optic Nerve Direct Research:)

Incredibly unethical business practices and ridiculous to rip off consumers in this way. I had a…read morepackage delivered here from a merchant free of cost and when I come informed that I have to pay $10 for them to release the package. This is a store policy and apparently an email is sent out. I have nothing and was forced to pay a fee to get my package. The issue here is NOT the fee. It's the disclosure around it or complete lack of that infuriates me as a consumer. I have a feeling this store intentionally does this without notifying the merchant or the consumer. This is a direct violation of SB478 in California. Update - I called another UPS store in town and this fee that this location charges is up to the store franchisee and their own policy. I just want to make sure others are aware of my experience. This store is definitely violating both SB478 and making revenue by deceiving consumers in this way. This isn't a normal practice across UPS stores.

UPS. USPS. FedEx. They're all the same to me. I choose to mail most everything via USPS 'cause "if…read moreit fits, it ships" standardized prioritiy boxes are regularly the best deal AND I prefer to support our public services with hopes they'll stick around for future generations. That being said, UPS does a few things USPS doesn't: - AMZN returns - notaryVan Ness This particular location is on Van Ness one block off Market St near SFUSD, many large apt buildings full of WFH folks, City Hall (who are now required to be IRL), main muni lines. Don't ever walk in and be surprised if there is a line. Pick a store in a less populated area if you're going to complain about a line. Sheesh. I've frequeted many UPS across the city over the years, but this is the closest to my apartment, has *two* self-service AMZN return kiosks, and is definitely my most frequented. Thanks to the two kiosks, I never have to wait at this location to do my returns. Once I had a brain fart and was attempting to return a USPS package to the UPS kiosk... the UPS employee was helpful and kind in correcting my error. Recent visits with many returns have given me a chance to observe employee interactions -- they're always calm, kind, and patient, even when the customer is the exact opposite. I've not paid to ship anything here, and will point you to USPS for top value before exploring private options.

There is nothing like a dependable UPS store to get your shipping and other service needs done…read more To be honest with you, most UPS stores I have used are pretty decent. This one is near where I live, so I drop in for various services above and beyond shipping. I've done a couple of live scans there, and they do an efficient job. Decent turnaround in and out. Also, I've used their notary service. Again, a decent turnaround time. But, you should call ahead since the notary doesn't work there during the entire day.

I did not have a good experience at this store, particularly due to owner. I believe my shipments…read morewere purposely "middle directed"

Yes, there is almost always a line and very short staff but despite all of this they're really…read morefriendly and helpful. Let's all be patient, I've seen people being extremely rude to staff for no reason other than the long wait.

3rd unpleasant interaction with Audrey today (1st time writing about it): GoPost Urgent Package…read morePick-Up notice in PO Box; stood in line 10 minutes. When 3rd attendant--older woman in glasses named Audrey--sat down, woman behind me said I could pick my package up at her counter. I stepped out of line and waited for a man engaged in a long conversation with Audrey; when he finally finished and walked away, I approached, showed my slip, and asked if I could pick it up at her counter. Audrey, looking extremely irritated, replied in a rude tone, 'No. You have to wait in the line.' Later, a postal employee appeared like an angel asking if anyone had packages to pick up; I showed him my slip and asked if he was able help with it. He told me he could, met me in the main hall, escortied me to a scanning machine, entered the code and showed me the holding locker where my package nestled--very kind, pleasant, patient. I returned to the front counter to ask Audrey (when finished with a client) why she instructed me to unnecessarily stand in line instead of simply explaining where the package could be picked up self-service. She pretended not to understand the question, then lamely replied she thought I'd missed the pick-up date. I said that wasn't the case, so she lied and claimed she'd been in the middle of helping someone else--I said the gentleman had already stepped away from the counter when I stepped forward to ask her help. She continued to insist she was still helping him, then dismissed me (again) by turning away and calling the next person in line. No responsibility or apology plus an unfriendly tone the entire time. 1 star (really none) for Audrey's beaurocratic petty power. 5 stars for the young man who was friendly and helpful.

City Copy & Print Center is a great resource to have when it comes to printing large posters. Praz…read moregave me a quote the same day I requested and was extremely accommodating with my order.

Wow, I forgot service like this still existed! I needed some MiniDV tapes transferred to a digital…read morefile on short notice. The store had some other priority orders, but said they'd do their best. They did and then some! I think they must have stayed late just for me because the files were uploaded to the cloud by the next morning. And for an amazingly low price. Plus, they have a lovable store dog. It doesn't get better than this. Highly recommended.

I've worked with Ge and his team at Copymat on multiple projects--both big, small, and everything…read morein between--and they consistently deliver an exceptional experience. They are incredibly responsive, easy to collaborate with, and always exceed expectations in both professionalism and timeliness. What I appreciate most is how they handle rush requests: always with a smile, a solution, and an impressive ability to get things done quickly without sacrificing quality. Every interaction feels seamless, and every deliverable is spot‑on. If you have any business or personal printing needs, I cannot recommend Copymat in the FiDi highly enough. They truly go above and beyond, every single time.

I throughly enjoyed my interaction with Copymat Digibranch. The quality of work was top-notch, the…read morebid numbers were in line with my other costs and the staff provided excellent discussion and conversations with their bids. While the client chose to go off in a different media direction, I highly valued their exceptional detail to my specifications and needs of the client. I hope to use them on my next project and those well beyond. Thank you so much for such great estimates. Merry Christmas to you all and your families. Sincerely., Jim Sullivan, M.A. Optic Nerve Direct Research