I stayed at the Hotel Rheinischer Hof for one night in August of 2019, and I liked this hotel very…read moremuch. It is not fancy, but it has everything you need. The room eas clean, the internet was strong, the bed and the pillows were comfortable, the shower was strong, the the people who run the hotel were friendly and accommodating. This is my favorite hotel in Germany and perhaps in all of Europe. It is a small gem and one I hope to return to. Four stars without a second thought.

I'm not really satisfied, this hotel doesn't match the expectations I had of NH Hotels…read more - Checkin procedure takes very long because they require every guest to fill in a complete form. Never had this before in any other NH Hotel or other hotel in Germany. - One curtain in my room was too short, so I woke up early in full day light. After making a complaint about this at checkout the only reaction was "we will inform housekeeping, besides this you had a good stay?". No understanding of the problem at all. - Breakfast buffet is with 24,90 euros way too expensive for what you get. - Bathrooms are outdated for this type of hotel. The only positive point is that you can request a free late checkout on Sundays (till 17.00).

Stayed here in early December to enjoy the Christmas markets. Got a good deal on a room for two;…read moreonly 60EUR. The bed was not that comfy but for 60EUR we didn't complain too much since it was only one night. The main train station is a ten minute walk from the hotel and there are some restaurants close by. Did not eat breakfast there since we slept late. We went next door to corner market had a coffee and a Broetchen.

After living many years in Duesseldorf, we decided to stay in this charming looking hotel instead…read moreof an average one also because of the location. While I can imagine to recommend to others and come back myself, we were both nevertheless very disappointed about the room and service. While the check in was done in a professional and quick way, the check out was a desaster not only because we had to wait as the system/ PC stopped working and we had to let our friends wait, and we also stayed calm and quiet, the receptionist was totally stressed and we were the only guests at this moment, very patiently waiting. Even the colleague who was apparenty more responsible for the breakfast room could not bring her down.it stressed me much more than the 10 min waiting for the PC to restart! The breakfast was ok, with also some fresh fruits. On Sunday, at least there was somebody friendly to ask if everything is ok, coffee needed etc., while on Saturday, none of the used tables were cleaned or even one table done for 2 people- so we did ourselves. When the responsible finally started to clean towards the end of our breakfast, we escaped quickly as she was so hectical and loud that was a pain. the room was very quiet and clean. I had somehow expected something with more charme- similar to the design of the hotel from outside and in entrance area. The towels are as such that they seemed more like in a simple Asian bed and breakfast, also the closet in the entrance is more 70'ies style Also, I was disappointed that I had to leave our room unlocked as they couldn't provide us with a 2nd key and my husband decided to have a long night out, while pregnant in 6th month, I was returning well before midnight Yes, the hotel is safe but.I really don't feel comfortable or relaxed with a unlocked door. Overall: great location, bit overprized in comparison, quiet and clean (but simple/ rather average) room, and parking in the close public parking is 28EUR/ day. If we hadn't come with so high expectations due to traveling intensively over 10yrs to dozens of different hotels and also due to the charme expected inside, we would be maybe more positive and give 4* we might give a try when coming back to Duesseldorf, let's see!