I decided to get myself a Filofax, and having thought I'd found the one I wanted on the Filofax website where it was on sale, I was all set to place an order. That was until I decided to see if my good friend Google threw up any other cheaper options. Safe to say it did and led me to the City Organiser website. There were loads of options to choose from and I found the Filofax I'd been seconds away from buying for the bargainous price of £16.10 - saving me nearly £4 compared to if I'd bought it direct from Filofax.
Now, having placed my order on Bank Holiday Monday, I wasn't expecting to get my shiny new Filofax until the end of the week. Nope, it arrived this morning. Alas, as I was opening it, I thought to myself 'hmmm...doesn't look purple' (which was what I'd ordered) but with both the receipt and invoice saying I'd been shipped the purple one, I thought it was maybe the packaging (bubble wrap and a protective layer) that was preventing me from seeing the proper colour. Unfortunately not, it turned out that I'd been sent the black one. Not to worry though, a quick phone call later, they located my order, apologised profusely and the purple one is now making its way to me, less than 2 hours after I'd phoned up. They've even put an SAE in with the package so I can send the black one back. Excellent service! read more