Very disappointing and concerning experience…read more Our first grooming experience at PetSmart was acceptable, and Janet did an okay job. Unfortunately, the second visit completely changed our perception. During our second appointment at the 130 Avenue location, Roxy groomed our dog. About 20 minutes later, she called us saying she could not continue because the dog was presenting wounds. These wounds appeared while our dog was under her care. When we arrived, our dog had visible injuries on his chest, was bleeding, and was trembling. Roxy was also trembling while speaking to us and implied that the injuries may have already existed, mentioning that he had "strange fur." We immediately removed our dog from the store while he was still bleeding. Today, we scheduled another grooming appointment specifically with a different groomer. However, Roxy was present again and involved herself in the appointment, even though we were not scheduled with her. This made us extremely uncomfortable. It feels like she has a personal issue with our family, and we do not understand why. Because of this situation, we had to cancel the grooming once again. We no longer feel safe leaving our dog there. This experience has been stressful, upsetting, and deeply concerning regarding our pet's safety. We expected much better care, accountability, and professionalism from PetSmart.

A word of caution regarding the grooming center. We were called during our pets groom that they…read more"noticed a fleshy area right beside his eye. It was bleeding a bit but no longer is. Would you like us to take him to the vet?" I responded with, if it's no longer bleeding, I'll come in and see. He was not taken to the vet that day, but within a few days, we had to take him. Long story short, he now has a bleeding ulcer of his eyeball, and we are aggressively treating it to prevent surgery. 50% cornea loss as of now. As expected, zero accountability from the store. "We can not prove it was the groomer who scratched the eye". My advice, if you are ever asked, would you like us to take them to the vet, even if the issue looks resolved, always say YES! I understand that sometimes accidents happen, we are just shocked by the lack of accountability.

Anna has been in the business of training, walking and boarding for almost 20 years. She is a true…read moredog whisperer. I have used her business with 2 dogs for over 10 years. She and her staff are great with seniors, puppies and everything in between. Pet walking, training and boarding are all services I've used and I can't say enough about them. My dog runs happily to Anna or her staff and wants to go back for more. I've personally seen her take anxious and fear aggressive dogs and work them to be comfortable members of a pack. I trust this business with the care of my dogs and highly recommend her services.

From the owner: Certified Dog Trainer, Master Animal Communicator, Private Consultations Availableread more

We had our first experience with Nancy last night. She came to our home to meet our rescue, Maggie,…read morewho is just over a year old. Maggie has some issues with jumping up on people when she is excited, not listening to us when she is focused on something else and fairly bad leash aggression. Nancy spent about 3 hours learning Maggie's behaviours and watching us interact with her. The last hour or so was hands on where she showed us different things to practice and explained very well why these tactics will work. She is extremely educated when it comes to how the dogs brain works and made us more informed about things we thought differently. I am extremely excited to continue working with her to not only make Maggie a better pup but to make us better owners.

Hi there. Our journey with Holly at Happy dawg obedience training started in Febuary of 2016. Our…read morejourney has been filled with ups and downs. We started our training and education well before we brought our puppy home. Holly has been understanding and informative and what a great teacher she is. Our family puts holly on a golden pedestal, a little over the top, to some maybe be to us, no. She will tell you she wants to create balance one dog at a time and that she does. I can sit here all day and rave till the cows come home. Training a dog comes with a ton of work and effort, Holly has shown us how to create balance with our dog Lacey. LACEY IS being trained for support work, her genuine caring personality and love for dogs has brought us here. We have got where We are with Lacey because of her dedication. Holly thank you for never giving up on us. We would never look at another trainer. This woman can not,and will not be replaced. Tanya, Matt, Jacob and Lacey Little.

From the owner: I help dogs and their owners learn how to create and strengthen bonds of trust and respect with…read moreeach other. To achieve this, I use a balanced, compassionate, common-sense approach to help change unwanted behaviors and encourage and reinforce good behavior. I believe that unwanted behaviors are the outcome of a problem, so I work with you and and your dog to first find the root cause of the issue, and then, work on changing it. Only addressing the outcome instead of the cause is like putting a small band-aid on a huge, open gash and expecting it not to bleed. From obedience basics to unwanted behaviors - e.g. leash pulling, excessive barking, jumping up, etc. - I work very closely with owners to help them build and/or restore strong, life-long bonds of mutual trust, respect, and loyalty with their dogs. And though our scheduled time together - e.g. basic obedience course - comes to an end, I am there for owners and their dogs for the rest of their dog's life.

Might be a good dog trainer but their business acumen is significantly lacking. Extremely slow to…read morerespond to emails, if they (she) decides to respond at all - despite posting on their website that COMMUNICATION is part of their overarching philosophy Also, said they (she) will refund money and has yet despite her writing in an email - "l would be happy to offer you a partial refund now", that was five days ago, no refund yet and now she's not responding to emails. Definitely will not recommend. Noticed a review stated something similar: https://www.complaintsboard.com/cultured-canines-poor-business-practice-unethical-behaviour-c820114

We have a baby husky, a mini husky and boy is he a little rogue dog. He was only 7 weeks when we…read moregot him, which can create a few problems when training. They aren't supposed to leave the mother until a full 8 weeks. Anyways, I am not sure if you know what huskies can be like but they are VERY,VERY, VERY independent, free spirited dogs. He just LOVED Beth's course. What a treat for him to run around with 20 other dogs in a programmed, strong, active environment. I am not sure what the other weirdo on Yelp is referring to when they say abusive jerking on leashes or whatever, but that is totally not true. Besides, you are the one controlling your dog, and if you start abusing your dog, that is your own problem. Beth doesn't advocate any negative energy at all. In fact, it is specified in one of the lessons to never use negative energy or the dog may resent you. Also mentioned was to actively play with your dog so that they don't resent you. ALL of the teachings were to keep the dog well behaved, with positive reinforcement. When a puppy doesn't sit, Beth says, "Gently pull down on the collar to emphasize the direction you want the puppy to go." When the puppy tries to run off in their own direction, she emphasizes to keep them closer to you, and use your body as a blocking tool to stop the dog from passing you so he/she knows where you expect them to be. There is no yanking, bashing or any of that going on there and I found it quite offensive to see people saying these kinds of things when they are totally untrue. The classes are focused on emphasizing POSITIVE reinforcement without treats, without negative energy. Shoulder rubs, head pats, and lower back scratches are utilized. Not discipline or negative energy. Our puppy Romeo just loved this. He sits, jumps, lays down (very hard for him to do) and even comes, (for the most part). For a husky, the command to come is literally the MOST impossible command to teach them. We have our struggles with rabbits still, but Cultured Canines is the place to go if you need to train a puppy. At one point Beth had Romeo running beside me without a leash without him running off which was very impressive for me since he never does that. He always bolts off to jump on another dog! On top of it all, the cost is very economical, and after you complete the 20 or 25 classes for around $500-600 bucks, you can actually bring him back for another year for free to keep him socialized, healthy, and reinforce the training. Highly recommend this as a start for training. The homework is up to you!

Tara has been awesome working with my rescue greyhound. She has helped him adjust to retirement and…read moreme understand and work on his behaviours. Every training session is followed up with detailed emails summarizing what we learned and outlining things we can keep working on. With her assistance my dog Cody and I have come a long ways! She checks in with me and is very quick to respond when I have questions. Above all, her passion for rescue dogs and desire to see them happy in their forever homes is evident. I would highly recommend her to anyone looking for some assistance with their pooch!

From the owner: Providing in home training for your dog through Private Training or we train your dog while you are…read moreat work with our Enrichment & Improvement Sessions. Rescue partnerships available.

We trained our puppy with Clever Canines and it was a positive experience for us and our dog…read more Highly recommended ( the negative reviews in yelp are very old BTW!)

Caring, a true extension of home. Our Standard Poodle is beyond excitement as we turn the corner to…read moreCC. We love the personal interactions and special activities provided for all the canines. This sets Clever Canines apart from others. Even though it's a little distance from our home with closer facilities in our area, we would not forgo the happiness for our sweetheart. A big shout out to all your staff and a special woof from Orie

I hired Sam to help me with my two Black Labs . They were…read morewalking me . After the 1st session i noticed a difference . Sam suggested new collars and leashes to help with the training. They have a ways to go in there training but i am working with them. I will be contacting Sam again in the near future to work with us again.

From the owner: With over 10 years of professional dog training experience, owner and lead trainer Sam Coulter has…read morehelped thousands of dogs and their owners improve their relationships and daily lives. At Coulter K9 we recognize that every dog is different, there is no one size fits all approach to training and every dog is unique in their needs and personalities. With our relationship based training approach and focus on positive reinforcement, we are able to asses your situation from all angles offering a truly customized training plan. With a passion for dogs and a proven track record of success, Coulter K9 is one of Calgary's most trusted trainers offering private in home training, classes, and board and train programs. Let's unleash your dogs potential!

We have been going to dogs tail for almost 2 years now and with hybrid office work back it's been…read moremultiple times a month. I am always so confident leaving Frank with these lovely people, all of them are always so happy and excited to see every dog. They try to put on events for the dogs. I love the fact that at anytime during the work day I can peak at the webcams and see what they are up to, usually just see my dog in the corner barking as usual. All in all we swear by dogs tail and would back up every single worker as well as the wonderful owner.