I've used Gasniers exclusively since I discovered them; I have one leg over an inch shorter than…read morethe other following an accident and need one shoe built up to compensate. Gasniers do a better job of this than anyone else I've used, and for very reasonable prices. They are quick and efficient and have never made a poor job of it. They keep the details on file for the adjustment I need, which makes things really easy and quick. Excellent service, recommended.

I used to use Gasnier last year before I switched to Timpsons across the road. Since Timpsons…read moreruined my last couple of pairs of boots however I'm going back. Gasniers hasn't changed much over the years, they've been in Shirley for years although only changed location when the new Sainsburys was built. The staff are not particularly friendly or welcoming. We popped in at Christmas to buy a shopping trolley and didn't receive much assistance at all. One lady can be blunt to the point of rudeness. They are usually fast to serve however and I've never really found a fault with their shoe repairs.

Consistently rude, unfriendly staff that don't even have the courtesy to smile or say hello on…read moreentry. Will definitely not return.

On Thursday, I dropped in a pair of shoes to have them re-soled…read more I asked Dave "Can I have them Tuesday or Wednesday of next week?" He mulled that over and said "You can have them in 45 minutes"! I was blown away! And they are now as good as new. Great service, excellent work, VERY happy customer!

The owner and workers are unbelievably incompetent. Made a copy of my key and I told them it…read moredoesn't even look close to correct, they simply asked me to try it. Went back to the shop after trying the lock (didn't fit), they made another copy, also didn't look right, and made jokes about me enjoying mt trips back and forth. Key also didn't fit. Tried going back a third time, but the owner threw me out, said it wasn't his problem. Unbelievable! Customer service is non-existent. Wish I could give less than one star...

This bloke is a marvel. He repairs shoes and boots that other repairers say cannot be repaired…read more He opens at 8.30 which is marvellous because of the school run. Great shop, great bloke.