This is the only place to get US cash in Derby Line. If you are Canadian, this is the closest ATM…read moreto the border.

This bank is located on the US/Canada boarder & is a great little place. I stopped in to have some…read moreUS currency changed over to Canadian & had no problems whatsoever. The people were very friendly & if I lived in the area I would more than likely be a regular customer.

I used CNB from 2001 until late 2010, had multiple checking and a savings account with them, and…read moreheld a mortgage with them from 2006-2010. I only left after having moved 700+ miles away, and even THEN it took me two years before I finally closed my accounts. From the tellers to the loan officers, I always had such great service, and they really offered a full suite of online banking services for most of the years that I held these accounts. I've since switched over to a large, national bank in a metro area, and REALLY miss the personalized service I always got from CNB!!

A coffee can would be a better choice than using this institution. Their hours are a joke, multiple…read morebanks around have early hours and are open on Saturdays. If your lucky you can use the drive up lane at 8:30 but not the second lane in the drive up. The line is always out of the parking lot, obviously North Country could careless. Save your self the disappointment and just go to community bank.

YELP IS TERRIBLE. I did everything in the world I could think of to get NorthCountry only to find…read moreout I need eyeglasses. I typed the same wrong number 3 times. Yelp won't let me undo my review from last week. SO IMHO YELP IS LOUSY. NorthCountry Federal Credit Union did keep me on phone for 45 minutes once I reached them. It took a while to fix the mistake. Too many checks that look alike for 2 CDs 8 days apart. They fixed it without delay.

We finally bought our dream property. There were some issues with the sale itself but the mortgage…read moreprocess was incredibly smooth. Melyssa Whitcomb was our loan officer and she was fantastic to work with. Melyssa was on top of every aspect of our lending and extremely responsive. We were so impressed with how Melyssa handled everything that we've decided to transition to using Union Bank as our primary bank.

After the recent changes to Bill Pay, I could not log in, some billers changed from electronic…read moretransfer to mail check, and the check for 2 billers took over 8 days to clear. I called the banks suggested phone number for help, and the person blamed the Post Office. The P.O. service is not what it used to be, but 8 days to deliver a letter to 2 different cities is hard to believe. I hope someone at the bank sees this review.

Wait time for simple deposits are absolutely ridiculous. Average wait has been at least 15 min.read more

I am writing to commend Alyssa Whitcomb for her expedient and helpful work on my construction loan…read more During a time of emerging pandemic issues, I needed to apply for a construction loan for our new home. Melyssa was informative, fast and ever so conscientious of my needs. This is my first construction loan and I needed much guidance. As Melyssa and I went through the process, she was quick to keep me informed and ask specific information. I never once had to worry where I was in this process and I was pleased beyond my hopes of loan success. I am sincerely grateful for the help and will not hesitate to recommend Union Bank and Melyssa to anyone in need of a loan or information in the loan application process. Julia

I am a member of a federal credit union and North Country is a shared branch. I was able to access…read moremy local CU 500 miles away by using North Country without drama or any issues. Currently they are working out of the local library as their real offices are being repaired.

Everything about this bank is kind of bad. There website and app are right out of 2002. It takes…read moreliterally over a week to transfer money from one account to another. Their hours are horrible, their locations are cramped with little to no parking. They are just poorly run and bad from every angle. Clearly they have done zero investing into their buildings or software, they clearly don't think it's necessary to upkeep their end of things to provide a good end user experience to the client. They operate only from a "you have no where else to go so take what you get" mindset without any "hey maybe we should make this not suck" after-thoughts. There are much better choices around the area. My advice would be to go with one of them.