1. Citibank

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Queens Village, NY

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Citibank

1.8 (4 reviews)
Closed • 9:00 am - 4:00 pm

Services - Citibank

Personal banking

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11 years ago

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9 years ago

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Capital One Bank

Capital One Bank

(4 reviews)

Queens Village

I was recently at this particular capital one branch on jamaica Avenue. This was my first time…read morethere,and it was the worst. I have never been in a bank before, with bank tellers who have this kind of horrible customer service. I dont know if these capital one bank employees were just having a bad day ,or it was do to the coronavirus, I don't know what the problem was but the didn't show any courteous at all.they act like they didn't even want to be there. But what ever was going on these type of employees are very bad for business .before I went to this particular location. I should have looked at the yelp reviews to see why people only gave this capital one branch only one star . The first window I went to the women told me I could wait over there. Remind you there was no one in the bank.the second women teller told me I could not deposit a check because it was a citi bank check ,but I have an account with capital,I stayed a gentleman and kept my composure. I tell you this has to be the one of the worst banks of all time . Capital one you have to do better, iam just being honest with y'all messy service. Remember some customers are not going to take this kind of treatment lying down.

Lines are frequently long. While I do not blame this branch specifically, I don't believe the…read morecorporation takes neighborhood populations into consideration. There are many elderly people in this town who are not tech savvy, so laying off tellers, closing teller windows for a subpar coffee machine & suggesting using the app does a disservice to customers at this location.

FourLeaf Federal Credit Union - Drive up teller when open during the week.

FourLeaf Federal Credit Union

(8 reviews)

Former Bethpage credit union now Four leaf credit union…read more Just the name change everything is the same no issues or wait when using the drive thur ATM machine. Easy quick trans action

I went to FourLeaf Federal Credit Union because it advertised a co-op feature for Navy Federal…read moreCredit Union. When I arrived, I stood online waiting to inquire on how to utilize the feature. One teller had his head down and never looked up to acknowledge if anyone was next in line. A female teller came to the counter, looked at him, then looked at me, and looked at him again. While this was in play, a customer came in and stood behind me. She did not waste time she decided to go to the teller who was just sitting there. I did mention to the customer that the actions were rude, meanwhile her daughter stayed on the line behind be. The lady said that she was already there. Well, if one left the bank and returned, one should get back on line and wait to be summonsed to the teller. She was not in the bank when I arrived. Maybe that is just how I think. I was finally called to the window by the female employee and inquired about the co-op feature listed on Navy Federal Credit Union's suggestion for ATM use. I was told that FourLeaf Federal Credit Union Does not honor such feature. Elite suggestions- If FourLeaf CU is not participating in a co-op they should notify said CU's and tell them to take it off of their website. If FourLeaf's branches are participating in said co-op's, kindly do your job and tend to the customer. I got the feeling that they did not want to be bothered with outside transactions. And... Inspire more, Yelp more!

Citibank - banks - Updated October 2026

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