I would have given no stars except I had to give one. I went in to get a haircut and the stylist,…read moreJill, did the worst job ever. She did not layer my hair correctly. When I tried to have her fix it, she told me that she would need to rewash my hair and didn't have time because she had another appointment. I reluctantly ended up paying $60 and then went to Hair Cuttery to have them fix it. Stay away unless you don't care what your hair looks like or have money to waste. So thankful to Hair Cuttery, NOT so much with Texure Point.

LOVE this salon! My two daughters have received cuts, highlights could not be happier. The stylists…read morethere really understand their clients and are always willing to fit you in.

I got my hair cut and colored by a gal named HAILEY. Because I had a hard time finding anyone in…read morethe Bay Area (it is unbelievable how challenging it is to get color done where I live...it's like a 3mo wait time), I knew making this appointment while visiting in-laws was going to be a crapshoot, and I was randomly assigned to a stylist. Turns out she was AMAZING. I'm sure all the stylists there are awesome there, but here is what I love and appreciated about HALIEY specifically that will have me going back to her as a loyal customer in the future: Why I love HAILEY: - SHE EXPLAINS IMPACT WITH OPTIONS: During our consult she asked a lot of questions to make sure we were in agreement with what I wanted. What I really appreciated and thought was truly special about Hailey is that whenever I asked for something, she made sure to explain the impact a certain process would have on my hair, and provided an alternative option. For example, I knew I wanted to get highlights, and my desire was to cover some of the grays (I'm in my mid 40s and while I don't have a lot of grays yet, they were starting to pop out). Instead of just letting me lead with an option I had googled in advance, she gave me two options and the impact it would have -- I could get the highlight that would start at the root of my hair where the grays would blend into the highlight (not 100% coverage) or I could get the root colored by the base color of my hair (dark brown) which would get 100% coverage of the grays and the highlights would start further away from my scalp. No one had ever explained it to me like that before. Hailey knew I had a desire to cover the grays and rather than just going with what I said, she provided a few options and the impact both would have (I decided with the highlight starting at the root). - SHE LISTENS AND ANTICIPATES CLIENT NEEDS: During the consultation, Hailey asked a lot of questions, and it was clear she was asking clarifying questions to make sure she was delivering on what I wanted. Often times customers like me may have an idea of what we want, but don't know how to get there with our hair exactly. She made sure to repeat multiple times in different ways what I wanted. For example, I was a little iffy about how much hair I wanted to cut, and even during the haircut she went conservative and was willing to cut more. She wanted to make sure she was delivering to what I wanted. - SHE LOVES HER CRAFT: Hailey is a younger stylist, and what I loved about her was that it was clear she was HUNGRY learn. She found a craft she loved, and took every class she could. She is highly self aware, so she isn't afraid to ask for help if she needs it. - HAILEY UNDERSTANDS (AND EMBRACES) ETHNIC HAIR!: Admittedly, I was a little hesitant coming into this salon and going to Hailey. I have thick, course, frizzy/curly middle eastern hair. I am at a point in my life where I want to embrace my hair and not do the standard-fare suburban mom hairstyle with the straight layered blow out (nothing wrong with that, just not my jam anymore). I wanted to embrace the natural bigness of my hair. So many times I would go into salons (even salons that said they specialize in curly hair) and would walk out with that standard blow out look (even when I said I didn't want that). I told Hailey I wanted my hair cut and styled big, bold, like a "lion," and that's exactly what she gave me. And I absolutely love my lion goddess hair! - SHE WASN'T INTERESTED IN "SELLING": As a single working mom of two small children, I don't have time (or money) to be coming into a salon for color maintenance every month. I wanted something that was going to last me for 5-6mos. Hailey understood I had a desire to "stretch out" the number of times I wanted to come in, and she gave me a cut and permanent color that would allow for I that. The last stylist I went to gave me semi-permanent hair dye without telling me and afterward tried to get me to come back in 4 weeks-- I never went back to her again. - SHE WAS GENUINELY INTERESTED IN MAKING A HUMAN CONNECTION: Hailey asked a lot of questions-- not just about my hair, -- it was clear she was curious to learn about me and she shared so much about herself. I learned so much about and from her. By the end of our session I felt like we "got" each other, and a part of me was a little sad I didn't live in Indiana (but looking forward . - Not once did I see Hailey, or anyone in the salon for that matter, play on their phone. Where I live, it is unbelievable how many folks who are public facing are glued to their screens and don't even look at you (and expect a giant tip for doing half basic work). Okay, that was a super long review. I didn't think I was going to write that much. Great experience.

Zoe is always amazingly great @…read more Hairstyling and cuts . Vibe and quality of experience is super OVERALL - ZOE IS MY 10 STARS : SUPERSTAR !! Thanks, Zoe ! You're awesome, amazing and perfect !

I've been coming here for years and think that it's time I give a review. This place is awesome…read more Great staff that uses high end products (Aquage, Pureology, Aveda, etc). They have good hours and are extremely flexible. I am very much a "same-day-appointment" type of girl and they have always been able to accommodate me! They always have at least 3-5 stylists on the floor, so someone is almost always available to do a cut, color or treatment. I always get my waxes done here too, when I'm in the area. They do a great job. Oh, and they have free wifi! Whenever getting my makeup done for a special occasion, I always get Ora. She is the BEST with makeup. Whenever I go in for a facial, I get Sabrina. She is such a sweetheart and her facials are so relaxing and therapeutic. She even puts essential oils in the room to help open up my sinuses. Danya has always done a great job with my hair too. I love their deep conditions! I love how they just treat you like family here. They really get to know you and remember you once you've gone there a few times, which I love. I can go on and on about this place and how wonderful it is, but you should just go try it yourself. Once you go, you'll be hooked!

The Scissori was so kind to my mom when she was alive. Mom couldn't move well so they even bought a…read morewheelchair to help her get in and out of the store. Mom couldn't get out much but there was one thing she always did - was go to the Scissori and make sure her red hair was done. She talked about the girls frequently to me. Dad and I drove by the other day so I could see where mom went to get her hair done. I saw that wheelchair through the front window. It made me pullover and weep in the parking lot. Not only because I lost mom but also because the folks at the Scissori had been so incredibly kind to her. Many thanks to each of you. I know both my dad and I are incredibly grateful to each of you.

Scott is amazing!!! He was the only stylist that was able to bring my hair back to blonde after my…read moredisastrous decision to go red! I've been in a journey and I have found my new hair genius! I'll be booking him again and again . HIGHLY RECOMMEND

Top of the line salon! I have been seeing Myra a couple of years and I am always pleased! It's an…read moreexperience from entry... the salon is so beautiful, classy and cozy! My wash was by Irma this trip and it was so relaxing... she does an amazing massage while washing. Myra did my color and nailed it! AGAIN! It has been about a year since I have seen Myra and my hair was in poor condition all around. My hair feels amazing now.. Diana did my cut/style and I love it! Everyone is 10/10 here. Don has the best salon in our area hands down!!

Raquel is amazing! This was my first appointment with her and I'm beyond impressed! She understood…read morewhat I wanted and took her time to make sure it was perfect. She gave me helpful tips on styling my hair....I really appreciate it! She is very friendly and down to earth... I definitely know I will be back! My husband loved my haircut! Monica (Sam)

I was really hoping you did extensions. You should really think about adding them to your menu.read more

I had an appointment scheduled for a sew-in/extensions service along with a full acrylic set and…read morelash set. When I arrived, I was told that lashes and acrylics are not done until after 5pm. Unfortunately, this was not communicated ahead of time. I chose the Highland location specifically because it offered acrylic services -- otherwise I would have scheduled at a closer location -- so I really wish this had been clearly communicated, especially since the appointment was for Valentine's Day (02/13). The check-in process was also a bit wonky, and I wish the reception was more responsive when I arrived. I waited at the front desk while staff assisted someone else, and another customer who arrived after me was acknowledged first. I had to ask to be checked in, and that's when I was notified that two of my services would need to be canceled or moved to a later time. My student stylist, Deyonna, was kind, patient, responsive, and caring from start to finish. From the introduction, to washing my hair, to completing the style, she made sure I was comfortable -- she took care not to get me wet during the wash and checked that the clip-ins were not too tight. She kept trying throughout the appointment while learning a new skill, which I truly respect, and made multiple attempts to improve the result, including attempting to adjust and hide the clip-in tracks when I mentioned a few were showing. An instructor did come over to assist, which I appreciated. However, once it was clear the student was struggling, I wish the instructor had stayed for the rest of the process or checked the finished product before leaving. Due to the track placement and my fine hair, the tracks were still visible, and I ended up having to adjust the tracks myself at home. I'm confident that with more experience, especially with parting fine hair and track placement, she will be great at this service. I also called twice the day before to try to add a pedicure to my services but no one answered. Overall, I appreciate the student's effort and professionalism. With clearer scheduling communication, more responsive reception support, and continued instructor involvement through the finish, the experience could be much smoother for future clients at this location.

It was so clean and professional when it was owned by Creative. Now it is unorganized and ghetto.read more

Everyone is always really friendly! Whether im getting a facial or a manicure, the quality is…read moreunmatched!

My hair turned out two different colors and I hadn't colored it in years. I brushed my hair and…read moresome of it fell out and it's burnt. No refund. they wanted me to come back for a deep condition. nope $150 of hard earned money