They are one of the best gas station. They know their everyday customers. They just have bad gas…read morefor a jeep. They are cheat and employees are nice and friendly.

They sell rotten chocolate milk. No refunds on your rotten chocolate milk. Good luck with that…read morecustomer service.

Very clean inside. It's 12:29 am right now and the two older gentlemen working greeted me when I…read morewalked in which was very nice. Exchanged a comment about being cold and continued on. They were both cleaning by the hot dog warmers. The entire store looked very nice and clean. The bathrooms were also in excellent condition. One downside is that there is only one diesel pump. However, I would trade having only one diesel pump for a clean store any day. Kudos to those employees working! Your hard work is paying off!

Updated 10/2013 - What a difference a new manger makes. Dropped from 5 star to 3 star. New manager…read moreis not from Springfield and by the book. Now its just another gas station with the highest coffee prices in Springfield. I want the old manager back. Updated 8/23/2015 - Things continue to get worse. They've had at least 2 more mgrs since my 2013 update. They rotate staff like a revolving door.

I wish I could rate these wonderful people every time I stop in Tracey, Danielle, Chelsey and staff…read moreare the best you'll ever encounter at a pharmacy. They go above and beyond.

I was also in here about a year ago around the time of the last reviewer. The store is now run-down…read moreand very dirty. I can't imagine how they could have let it go. The employees, however, are still very courteous and friendly.

We didn't pack enough bottled water for our road trip and there is no Costco in Springfield. I…read moreknow, first world problems. Walked in and Dr Pepper 12 packs were $2.99 with digital coupon. I had to add a useless app, which I'll delete. They also had a 12 pack of Zero sugar Coconut Dr Pepper, which I've wanted to try for a while. We also found a 24 pack of Glacier water, caramel apples, and sandwich for my husband. Real close to our motel.

Can't imagine In a million years why anyone would shop here. As expensive as whole food and hyvee…read morebut looks unorganized. Unclean and not great food or produce choices.

Great store with friendly employees. The store is always clean and organized with a large variety…read moreof food.

I love that all the food is fresh and is good for the kids, to enjoy the veggies and fruits!…read moreIt is enjoyable to be there; their setup is smart and easy enough that I don't feel in a rush or closed in! I love Aldi's prices because are reasonable but good quality! Their service is amazing they are nice and care about the customer experience and they have great hours late night shopping? I would go to Aldi no problem!

I work in Springfield Il and live in Girard. I stopped in yesterday to have my battery checked…read moreafter work. As soon as I walked in I was helped. Within 20 minutes I had a new battery. the gentleman that helped went above and beyond helping me. He gave me the tools I needed to get my battery unhooked due to the store policy. Once i got it removed he was right back outside to help me set the new battery in its place. He was very helpful and was professional. Please make sure he knows that he was appreciated. Not sure of his name but if you look up my purchase you will know who he was. Thank you. Dean Hulcher.

Pit stop on the road of a very long drive…read more I'm always certain and this Loves confirmed clean, well supplied store. The women's bathroom has plenty of stalls and clean floors & sink area. This location even has a dog park. Station clerk was friendly too.

1 Star I've stopped…read moreat a lot of Love's locations over the years as a professional driver, and this was by far one of the worst experiences I've had. After fueling, I pulled my truck away from the fuel island and into the staging area so I could run inside and grab a drink. There were no trucks waiting behind me, several pumps were open, and I was not blocking anyone from fueling. While I was already inside the store, my truck was called out over the PA system and I was told to move it. What made the situation ridiculous was that another driver was still parked at Pump 17, inside buying food and socializing, yet apparently that wasn't a problem. Nobody called his truck over the intercom. When I addressed the issue, a tall female employee wearing an earpiece spoke to me in an extremely rude and unprofessional manner. Instead of treating a paying customer with basic respect, she chose to yell and act confrontational. If there was a concern, it could have been handled professionally. Instead, it felt like I was being singled out for no reason. The problem isn't that I was asked to move my truck. The problem is the blatant double standard and the disrespectful way I was treated. Professional drivers spend a lot of money at Love's and help keep these locations in business. The least we should expect is to be treated with courtesy and consistency. Management needs to take a hard look at how customers are being treated at this location. Based on this experience, I'll think twice before stopping at Store #687 again.