The good is it's a great location and they offer movies in English often. They also have very comfortable modern chairs and you get assigned seating which is nice also. The bad is the movies are often late - the last one I was at was almost 45 minutes delayed with no explanation. Also, the clerk at the front can sometimes be a little grumpy, but he does speak English, which is an advantage. The lobby is tiny and the snack offerings are very limited. Overall, it's nice to have a decent theater in Lucca and definitely worth patronizing but just don't be in a hurry - like most things in Italy TBH. read more