This place is so cool it's ridiculous. I'm never sure why there aren't more guests but having the…read morestaff working almost for yourself alone is part of the charm. The crazy thing about this particular one of the haciendas is that the food is also world class. Pro tip: don't miss the steam engine and note that the boiler is being lifted out of the old boiler room by the tree that grew under it. The boiler is so big that your mind might miss what it's really going on with it.

This review is basically for the property itself as the staff works hard and is trying. 5 stars for…read moreJenny the concierge who helps pre getting there with transportation and spa reservations!! Calling itself "luxury" is a stretch. If you want the vibe go for a meal and view of the pool... tho it's not exactly the easiest place to get to. The road off the highway is rough and full of potholes. The restaurant is good however and the staff is friendly. The pork tacos are delicious. The place tho is odd. I'm not sure about the other Haciendas but this one could use a LOT of TLC. There are so many open spaces they could make way more interesting with landscaping, seating areas, and at minimum some lightening. There are a ton of very old areas... unused, and that's really the only thing to do to walk around and wonder what is all this old stuff for? But no context is offered, no history, unless you do the tour. It's frankly quite bizarre. If you want to completely disappear and feel a little rustic, and know you basically have your room, the restaurant facing the pool, and seating area facing big empty entrance to hang at - than ok, but I wouldn't necessarily call it tranquil and definitely not luxurious. The pool was dirty on one side, I never Saw one person in it, the hot tub was not hot, and we tried to walk to the secret cenote but there wasn't signage and ended up in a loop back to hotel. The spa service was top notch, absolutely 5*, thank you Fatima! It was in a room not in the cenote that gets advertised, as we were told right now there can be lots of bugs and even rats! The bedroom suite was huge with a hammock and an outside bath they filled for us that was lovely, the living room was pretty barren, they can use some art. The bed is comfortable I slept great. If you have kids please for the love of God don't come here. I cannot imagine how you would survive. We saw so many kids and cannot imagine what they possibly do with them at this property. If you are a writer and just need to go hide and write for a few days in the jungle then this could work. Otherwise I would not recommend. I'm Pretty open and flexible and have stayed many places... I just can't in good conscience tell people to go to this particular Hacienda unless it's for a specific reason.

Como lo dice el nombre, Viva Merida! :D haha…read more So my bf and i were so excited to be visiting Merida for the first time but we also knew we had a long flight, so wanted a good place to rest. After checking out so many options we decided to wing it on this boutique hotel because we liked the architecture from the photos, and we read the breakfast was good (which is a must for us lol) So that day we landed and got a lil nervous because our taxi driver hadn't heard of it before, but once we drove close we noticed it was just as described, right in the middle of the historic center (awesome location!!). While i was finishing the check-in, my bf pointed out there was a huge glass door in an area that was different from the pics. But then, we were escorted to our rooms, we crossed that door and OMG! We were surrounded by beautiful colonial architecture with perfectly matched art and decor, and our favorite part: the inside patio, where we got to enjoy the weather while having a gorgeous peep of the sky during breakfast. Speaking of which, it was delicious! It's included on the room rate and it's a la carte, you can choose the night before so it's ready when you wake up. Loved the room, bed was comfy, ac worked perfectly, water bottles included, had a safe, nice couch area, pretty bathroom. Keep in mond the bathroom is upstairs, we had no issue but just as reminder lol The location is perfect. It's right on Calle 59, so it's within walking distance of the major historic places, restaurants, parks, museums, etc. Closest park is Santiago, there is a grocery store, oxxo, restaurant, spa and cinema around that one. A few doors down from the hotel there is an Atypico taco place that one of staff girls recommended, so good! Staff and service was excellent! Everyone was so nice and professional and helped with anything we needed. We also requested information about tours, and they booked for us in Kuxtal Tours. Honestly it didn't compare to the other ones we did, they were archeologists, very professional and knowledgable. Oh and last but not least, there is bar service at night so you can relax and get your drink on after a long day of walking around this beautiful city! So what is not to love about Viva Merida Boutique Hotel? I had an awesome stay and would definitely come back!

great place for lunch , service was very good and food tasteful, The dessert was super fresh and…read moredelicious. I would have appreciated a menu with a little bit better organization. however then made the effort to make it Spanish and english

OMG, best experience EVER!!! do not listen to ANYONE else, they are all super mean. This was the…read morebest hotel ever! We got to meet the manager guy and he was SUPER nice. The bathtub/ shower is AMAZING, and the beds are VERY a comfy, and the hotel is very old but they keep it in PERFECT CONDITION AND PERFECT SHAPE! i can't say more, this is just the best. The hotel looks like it was made YESTERDAY. NEVER LISTEN TO ANYONE ELSE THEY ARE VERY MEAN KARENS THIS IS THE BEST!!!!

Bountiful Breakfast Exquisitely Prepared The best value is…read moreto go with the breakfast special which included chaya, grapefruit and other juices, coffee, entree, fresh fruit plate including mango and papaya, with yogurt and granola. The entrees were delicious. We came back 2 days in a row as it was so good. The breakfast was so filling we didn't need lunch. The view of fountain and balcony with the many palm trees and plants in courtyard was gorgeous.

An amazing find, this place is not really on Party street but that is all I could locate on the…read moremap. iI your on highway 27 head east from Progresso towards Telchac. At about 8 klm you will see a big Corona billboard on your left, keep going for about 3 klm more. The last indication I can give you is that you will pass a police stop, from there (1 klm more) keep an eye out for the sign, it will be a rather small sign on your right which will read Margaritas, follow the road to the parking space behind the restaurant. This little piece of Paradise has reopened in Dec 2014 after extensive renovation, and it is absolutely breath taking. Here you can come and sit on beach chairs to contemplate the ocean, or relax among beautiful palm trees whilst napping in hammocks, or simply sipping a pre or post dinner cocktail. The menu is short but each and every item on it is prepared with skill using fresh delicious ingredients. Over the course of several visits we have sampled the following, Greek salad, fish filet with garlic, ceviche, ham and cheese on baguette, and even a pasta putanesca along with their home made apple pie a la mode. All of the above have been outstanding and we have become addicted, the staff is made up of of 4 lovely, friendly and helpful people who take great pride in making their guests happy. The owner who we have yet to personally meet is very friendly (according to other people we know who have had the pleasure), and wants to keep this place very small and intimate so don't expect to see crowds. In fact you may be all by yourselves or sharing the company of only a few other people, the service is very laid back, they will even give you a bell so you can set the pace for yourself. I hesitate to say much more because I have to admit I do not want this place to become too busy, as it is a hidden gem and an unforgettable place to visit. p.s. Cash only no card accepted, but they do have free hifi, for those that need it.

A great find. Simple, very pretty, delicious fresh fish, actually everything my Partner Doug and I…read more, AND our guests, have had on 6 visits has been delicious. Close to our place @Villas Wayak. Service was correct and at a lovely beach speed. We are on our way down to Wayak from NY Hudson Valley, next week to get our Villa ready for Winter, and are looking forward to Margarita's , more than a few lunch's.To anyone who has not tried it, search it out, explore, and enjoy. We have.

My husband and I spend 6 days at this beautiful boutique hotel. Its a beautiful hidden gem, the art…read moredecor is all throughout. It's one block behind the beach in Progreso. It's quiet since we were the only guests for our last 3 days. We enjoyed the Bohemian Lair suite which had a full kitchen, nice seating area, king bed and huge bathroom with rain shower. There is a community kitchen and large dining area downstairs. The hosts were extremely accommodating since our flight landed in Merida at 8am, we arrived at 9:30am and were able to drop our luggage and headed for brunch. Alyssa texted at 11am and our room was ready! This is definitely a place to stay while in Progreso! Thank you, Alyssa and Christopher, for a wonderful stay. We are planning to return soon!

Phenomenal place!…read more My wife and I stayed here twice in September 2019. We came back because there's nothing better for the price in Progreso and it is SO peaceful and comfortable! My wife had to stay in the local hospital for two nights due to salmonella poisoning that she had gotten in Cancun two weeks earlier. We had already spent three nights here before things went sideways, and there was nowhere better for her to recover than here. Alyssa the host/owner made sure a room was ready for us and had someone meet us at the door for an early check in. The hotel is beautiful and tranquil, and Alyssa speaks perfect English and Spanish. It's almost like she grew up in Southern California. (She did, lol.) There is one large studio apartment style room and several regular rooms. The rooms and grounds are in the style of a large Merida home. The attention to detail is astounding. The entire place is maintained to U.S./Canadian standards. The fixtures, the decor, the inner courtyard, the pool. Plus, it is essentially an art gallery as well, with high quality art done in every medium and decorating everything. And it's all hidden behind an attractive low key building front. What a find! We paid $75US (off-season) through the hotel website. No TV's and no bathtubs. (But bathtubs are virtually nonexistent in Mexico anyway. Shame.) A/C in every bedroom and hot water always available. In this area those two things are NOT guaranteed. The hotel is away from the craziness of downtown Progreso, if that's what you like. No bar and no restaurant. Full access is allowed to the coffee area and kitchen. But restaurants and bars and tiendas, etc., are all within easy walking distance. The beach is one half block away. One more thing: The sounds are part of the stay! Soft classical or jazz or Sinatra is playing indoors, while a fountain tinkles and birdsong is played outside in the courtyard by the pool. (Oh ya, and the landscaping in the courtyard has flowers and plants all meticulously maintained.) Even though most guests are out early and all day exploring everything there is to do around here, if you get stuck like we were, this is the place!

Beautiful boutique hotel steps away from the cathedral with lots of shopping, restaurants and…read morebusinesses nearby . They didn't have meals only breakfast and drinks . The pool area is tiny but gorgeous

Lovely 4 star historic hotel with 5 star staff. Everyone was so incredibly accommodating and…read morehousekeeping was quick to tidy up our room with charming touches. Food only ok but beds are comfortable, hotel is quiet, and the location is in the heart of the city. A great choice!

friendly - clean, room arrangement was good. valet parking…read moreamazing and very friendly!! Food buffet was good, workers were very good. We did order meals and that was about 3star ... fajitas kinda blan... three hamburgers were way under cooked so that was disappointing... should have said "Well done", we didn't have time as kitchen was a bit slow. I would have to say the shower in the bathroom not a fan of the rain shower head ... and glass doors ... should be frosted glass ... for some privacy. Not a fan of showering in the open ... also then nobody else can use bathroom or come grab anything... do not understand that glass showers ... the glass door for toilet is really WEIRD... but overall it was a great place for our group. we saw lots of groups here too.

5 star service for a 3 star price how can this get any better? This is by far my favorite hotel in…read moreMerida. Walking distance to a mall, mayan museum, and movie theater. The hotel itself is pretty new with a very nice pool and small gym. The hotel room service and restaurant are pretty tasty as well. Price is not bad either with rooms starting at 60 and going up all the way to 120 in the high season. The staff is very friendly and always tries hard to please you. This is the only hotel i consider staying while i am in Merida for business since you also get free wifi and there are conference rooms in the lobby.

Really nice small hotel and good located as well. It's just a few blocks to the cathedral and city…read morehall. You shouldn't book it with breakfast, it's more expansive than if you would pay 78 Pesos in the hotel per person. The quality of the breakfast is not good at all - sweet sugared orange juice, Nescafé coffee, and just some bread with marmalade, yoghurt and fresh fruit slices. I would recommend to have breakfast somewhere else, but it seems like it's really hard to get good coffee and orange juice in whole Mexico - I wonder why. So the hotel gets 5 stars, the breakfast would get a maximum of 3...

We checked in very late after traveling allllll day. Enrique checked us in and was so hospitable…read more Our room looked exactly like the pictures along with our private pool. We had the breakfast which is such a great deal. When we wanted to go exolore the city a little bit Enrique got us a map and detailed some places we wouldn't want to miss. We really appreciated his english as well. an On our last afternoon there, we got an in-room massage from Sophia who also has good English. It wasn't the absolute best massage I've ever gotten but the price was right. Overall I'm very pleased with this little gem. The ambiance is great.

We are obsessed with this hotel in Mérida. The outside blue facade hides a serene central courtyard…read morethat all the rooms face. Every morning you can get a delicious freshly prepared breakfast served to you out there and listen to the calming noise of the water fountain. The rooms are richly appointed (we always stay in the Mejorada) and well-kept. Service is excellent--they wait outside for you to arrive back every night to let you in! This is really a stellar experience and a great place to stay and experience one of North America's best cities.

My husband and I stayed at Casa Azul five years ago for our honeymoon and it was so amazing, we…read moredecided to return for our 5-year anniversary! This is an absolutely beautiful property with impeccable service. So many nice little touches like welcome drinks on arrival, little chichen it's shaped chocolates on your pillow at night with a special message, organic shower products made with Mayan honey, and of course their incredible breakfast service. At night, there is always someone waiting at the gate to let you in no matter what the tine. We stayed in the Mejorada room with is gorgeous with high ceilings and a jetted tub. Although Casa Azul has its traditional charm, it's definitely upgraded and renovated enough to provide modern conveniences. The air condition was very good, plenty of outlets to charge things, etc. Breakfast service is the standout and often was one of the best meals of our trip. Their chilaquiles is especially incredible but you can't go wrong with any choice. Raul provided exceptional service and also accommodated a speedier service one day when we had a tour to catch earlier in the morning. Luna in the office was always super helpful to answer our questions and give us tips. Location-wise, it's steps away from el Paseo Mantejo and we felt very comfortable walking at night to and from our hotel from the center. Casa Azul cannot be missed!

We recently stayed here for a week and were pleasantly surprised. It is a small boutique hotel…read moreoverflowing with hospitality. Seriously, the staff was amazing! Considerate, friendly, and helpful-- we were offered umbrellas for our walk, had amazing (free) breakfast, had a taxi called for us when we were leaving, and sent off with a surprise boxed lunch. The hotel was clean and the rooms were great. It is a quiet place and we very much enjoyed the experience. Couldn't have asked for a better lodging experience!

Set in a small dining room with wonderful ambiance we so enjoyed the presentation and taste of our…read moredishes, while watching the chef prepare in the background. Favorite meal in Merida, highly recommend.