I have had an account with TD for my entire life. Big mistake, BIG, HUGE!!!…read moreI rarely go to this particular branch because of the terrible experience I have had with each visit. Firstly, the "Security guard" was listening to music in her headphones and dancing in the window and not being attentive to her surroundings. That didn't make me feel more secure. Secondly, I was there to deposit a CERTIFIED cheque from another branch of TD Bank. After waiting for it to be approved by a manager, I was asked what the cheque was for! That's personal and of no relevance to the transaction...it is a CERTIFIED CHEQUE from TD Bank! Full stop, we cannot proceed further unless I provide an answer. Unbelievable!! Then I was told that there would be a 5 business day waiting period. Really?!?!! I asked why and was told that it needs to be cleared. Again, it is a CERTIFIED CHEQUE from within their own company! It had already been cleared. All this, yet they were happy to cash a stolen cheque drawn on my account without any questions or even verifying the signature on it, which clearly was not mine, and scolded ME for apparently letting someone access my chequebook (they broke into my house, then my locked desk drawer to get to the chequebook). THEY CASHED A FRAUDULENT CHEQUE DRAWN FROM MY ACCOUNT AND TRIED TO BLAME ME!!! I have had enough of this shocking BS with TD Bank and I am closing all of my accounts and moving my wealth to a better bank.

TD bank is the lowest of the low. Too many issues to list here; the latest is I cannot pay my GST…read morethrough my business account. The level of incompetence, and level of service is so egregious that it must be deliberate. Back in the day I switched banks when they did something really stupid. but now it's difficult with RRSPs, investment accounts, and a business account which I can only change after my contract is finished. But despite the difficulty, it will be worth having much less aggravation, I don't expect the bank I switch to, to be perfect, but they will have such a low bar to clear, that even poor customer service will be an improvement

"lame" doesn't begin to cover this bank manager's lacking knowledge of her own bank's policies…read more I merely wanted to deposit a cheque to one of her account-holder's accounts. I had ID, had account numbers, and she could see the account holder had been with them for decades. This is a common practice all over the world, depositing funds into someone else' account. This branch manager insisted I open an account with them and then transfer funds to my friend's account. Walked a mile to another branch where they happily provided the service that took the other branch half an hour to say "no" to.

Great bank . Just moved a year ago from Montreal . Here off and on …read more Very courteous . Excellent service !!

Not. Half. Bad…read more This was perhaps the first time I ever walked into a CIBC and there were no other customers -- literally none -- in the branch with me. The teller looked at me with the optimistic sparkle of someone who didn't just get stood up for a first date. (You know the look I'm talking about, Darlene.) I walked right up to the counter to begin the beguine. My typical bank experience is ruing my existence under fluorescent lights while hating the person in front of me in line and wondering just what the fuck is taking that old lady so long -- OMG, is that a withdrawal slip? People still do that at the teller? Lady, Diefenbaker isn't Prime Minister anymore, get with the times. This was different. My experience was friendly and expedient. Oh, and they didn't try to sell me anything. That's sweet of you CIBC. Obligatory Title Pun: Oh, say can you CIBC. Menu Readability: Remember when they redesign their logo to include a blocky möbius strip? http://i.imgur.com/7qEPqSe.jpg Need to mention: Open until 7pm on Friday nights. Perfect if you need to take a money order to 'da club.' What this place teaches me about myself: Would paying for my drinks with certified cheques get me better service?

This is the closet Scotiabank bank in my area and I utilize the bank for basic banking, deposit,…read morewithdrawals etc. My only complaint is that the service is slow most of the time I go in there and I end up leaving the line to use the machine which works a lot faster than the tellers.

My wife and I have had the good fortune of banking with BCU for over twenty years. Service - Simply…read moreexcellent ! Hospitality - Superb ! Truly a pleasant and welcoming banking environment brought about by the hard working , friendly and always courteous members of the BCU team. ....... Ihor Ilnyckyj, Member ( happy and grateful for the services provided by all workers of BCU - Thanks so much ! Stay well ! )

You don't have to be Ukrainian to use Buduchnist, but it helps. (Especially since, as far as I can…read moretell, the tellers consist entirely of Ukrainian women, and some can be a bit surly.) They support local Ukrainian organizations and schools, incidentally. While the credit union does most of the stuff you can get at a bank, you'll have to pay a service fee to use their ATM card elsewhere, since there aren't multiple branches around town. They seem to get bigger and bigger, too: now Buduchnist's financial services are swallowing up the old West Arka next door. Unlike the big banks, their growth comes back to the members, even if the folksy, grassroots feeling is lost in the process.

The best bank/credit union I've ever dealt with! When you call, they answer (no automated voices…read moreasking you to press your extension or hold to transfer), when you send a message on Skype they answer promptly, when you go to the branch they know who you are and you are serviced within five minutes tops. The service is professional, friendly and personal. If the credit union makes a profit all the members share in it unlike a bank where only the fat cats at the top are made even fatter. FREE inter-ac, free e-transfers. If your check bounces, they call you to ask you to put money in to avoid charges! Nobody cares about you the way Northern Birch does.

This RBC Royal Bank branch is inside Denison Centre. The mall entrance between Shoppers Drug Mart…read moreand the RBC ATM will lead you to the actual branch. The setup is interesting. The lone ATM by the mall entrance used to be branded as HSBC. RBC acquired HSBC last year. Seeing the rebranding has taken its sweet time at all locations, including here. The reason why the ATM has its own housing or building is cool. When the mall is closed, you can still do banking at this ATM. It is open at all times. When the weather is bad, such as the snow flurries that occurred in Markham last night, you can use the ATM in a warmer, drier environment. The main branch is across from this ATM. It occupies the space that used to be a discount housewares store. I don't think that HSBC was established at this mall. RBC built this branch from scratch. I like the wood floor. It looks nice and it's less maintenance than having carpeting. This branch only has one ATM. It makes sense, as this mall has a grand total of two RBC ATMs. My only concern is that teller services are at the very back of the branch. For those who have mobility issues and need a human to help with specific banking services, I would think that the distance is unnecessarily long for them to get there. This branch is probably the second-closest one from my home. RBC is no longer my main bank these days, but it's nice knowing that I can do my occasional banking here. (23)

I recently changed banks. I cancelled my CIBC chequing account. I have had it since 2007 when I was…read moreemployed there. You do get some good banking perks when you are working for CIBC. However, once you depart the institution, most of those perks go away. I was paying the standard $4 monthly fee for everyday transactions. I decided to cancel this account and look for something better. Recently, I came across an ad for Equitable (EQ) bank. Dan and Eugene Levy were talking about how EQ Bank offers no fees and high interest on everyday banking. Cool! I signed up online. The process was straightforward to open a chequing account. You do need to order a bank card, which acts like a loadable prepaid MasterCard. You have the option of loading funds automatically when your balance is running low or manually loading funds from your chequing account. It took just over a week for my card to arrive in the mail. I activated it online. I did my first transaction when I fetched lunch at work. I inserted my card in the payment machine and it was activated without entering a PIN. What makes EQ Bank appealing is going to any ATM in Canada to withdraw funds. You may get a transaction fee at first. However, a few days later, this fee gets refunded by the bank. It's neat. There are no fees. There is no overdraft. You don't get dinged for non-sufficient funds fees. It's different and refreshing. My chequing account has an interest rate of 2%. Not too shabby. For savings, I have two accounts: - A regular tax-free savings account (TFSA) that earns 2.5% interest - A notice savings account that earns 3.5% interest The notice savings account yields higher interest. If I do need to withdraw money from it, it takes ten days for the funds to be released. The idea is to save your money with high interest and not have the need to take it out often. There's another level. If you want thirty days for your funds to be released, the interest rate is at 3.65%. You can open two notice savings accounts with different notice periods. I have yet to do it. I'm good with two savings accounts! There are other products that EQ Bank offers: - First home savings account - GICs - US dollar account - EQ Bank RSP I made the change to have my pay deposited to my EQ chequing account. I did the change on a Monday and my funds were in my chequing account on Wednesday night just before 10 pm. My payday is every other Thursday, so it was early. No complaints! To add funds, you can either link an external account to your EQ chequing account or send an Interac e-Transfer. The former takes a lot longer. I recommend the latter, which ranges for instantly to thirty minutes, depending on your external bank. All of my Interac e-Transfers have been immediately. I have yet to deposit a cheque. It's a question of taking a photo through the EQ Bank app. The app has worked well for me thus far. I like EQ Bank. I'm happy that I made the switch. (416)

EQ Bank has been my main squeeze for GICs, I came across EQ a couple years ago after looking at GIC…read morerates online. They are not the highest rate, but seems to be more well-known than other online-only banks. I use EQ specifically to rollover/ladder my GICs with extra savings that I might need in a 6-12 month period (emergency funds) instead of the big banks' terrible "high-interest savings" rates. I also have my FHSA accounts here for that sweet GIC interest so that it makes some money in case I need it within the next 6 to 12 months for a down payment. I don't like the idea of having FHSA funds in the market since the whole point is to have it available at a predictable time/amount. So far, my only gripe with EQ (like most online only banks) is their delays on posting deposits as well as withdrawals. Just be aware of their 5 business days EFT delays, expect longer than shorter scenarios... I've never used EQ's referral before, but apparently its $20 to the party opening an account with a min of $100 for 30 days and the referrer also gets $20 up to a lifetime limit of $500. I'll post an update with any details if it ever gets claimed. My Referral Code: join.eqbank.ca/?code=KELVIN6372