My family moved to Fresno for a job and we didn't know anyone here to give us referrals for a real…read moreestate agent. I used Zillow and Trulia to search for an agent. I noticed that Samantha had such rave reviews from her clients and hoped for the best. I soon found out that the reviews were valid and enjoyed having Samantha as our agent. This was the first time for my husband and I to buy a house together and Samantha helped explain so many different things to us that we probably would've overlooked. Since we are new to the area, she helped us to understand which areas were better than others. She gave us her honest opinions about houses and their values. She was very warm and friendly and ensured that we were getting our needs met. When we did decide on a house to purchase, she helped us with the whole process. There was a little bit of difficulty with the seller keeping their side of the contract close to closing, but she ensured that the contract be kept. My three year old son also felt very comfortable with her and enjoyed her company. It was a pleasure to work with her!

Sam was a dream to work with! She made my husband and my experience buying our first house so much…read morefun and easy! She is extremely knowledgeable and always made sure we were educated on our options and steps we needed to take. She worked so hard throughout the whole process, helped us feel confident about our decisions, and advocated for us when needed. I would highly recommend her to anyone in need of a realtor!

Professional. Honest. Generous. Kind. Hard-working. Sincere. These are a few words to describe…read moreArynne Broom & Garrett McColl of Guarantee Real Estate, the best realtor team in all of Fresno. These first-time buyers wholeheartedly recommend them! Zillow assigned us to Garrett (and, with Garrett, Arynne) when we expressed interest in seeing a house in Fresno. We're not usually ones to just accept a random assignment since we don't know the quality of what we're getting. Normally, we would've done an exhaustive search to find the perfect agent & likely even created a pros/cons spreadsheet. We approach all big personal decisions like they're work projects. But, right after being assigned, we were happily surprised. Garrett replied within a few minutes despite it being late in the evening on a weekend. From our very first call, Garrett stood out by being communicative, energetic, knowledgeable & interested. And that was just the start of a beautiful relationship. He & Arynne clearly understood the craziness of the current market and knew a ton about the region. They took us out to lunch, seemed desirous to get to know us so they could get a solid handle on what would make us happy & asked lots of great questions. They listened--REALLY LISTENED--to what we wanted/needed. They were always extremely professional, yet, also warm & kind. They executed on their desire to help us & went above & beyond every step of the process. Those aren't just words but truly a work-style philosophy. They set up a convenient automated search for us & we jumped right in together. We're 3 hrs away from Fresno. They toured several houses for us & made detailed, personalized video tours. Since we were very clear about my accessibility needs (i.e., steps in/out/around the property, single story, etc.), Arynne noted even small steps most non-disabled people wouldn't even notice. That may seem like a small thing, but it was especially meaningful to me. She put into action that she had listened & remembered when other realtors clearly had blown those things off. Years ago, we heard this piece of wisdom: people don't care about how much you know until they know how much you care. In that one act & in many, many acts to follow, Arynne & Garrett illustrated their caring for us as people while never making us feel like merely the human means to their ends ($$$). In more ways than I'll detail here, they showed that they're people of integrity doing purpose-driven work that aligns w/their deeply held values. Garrett once tossed off a comment, "we just want to help," & Arynne repeatedly told us that our relationship doesn't stop at the end of the transaction & that their greatest desire is for us to be super happy in our new home. Even now, after signing on the dotted line & almost ready to move in, they continue to support us by receiving deliveries at our new house, giving contractors access to the place, & just keeping an eye on things during this stressful transition time. Sorry for the long essay, but if you made it this far, you're not surprised to hear us say, you absolutely WILL NOT get better than the dynamic duo of Garrett & Arynne. We're NEVER moving again, but...if we do, guess who we want to sell our house? We believe they'll go to the moon & back for their sellers as well. Period. Drop mic. (PUTTING IT ALL IN CONTEXT... We entered the Fresno market after searching on/off in another CA city for quite a while. Experiences w/6 different realtors led us to the conclusion that real life's nothing like reality TV. Despite having a very specific list of needs vs. wants, we still found ourselves doing all of the house search legwork or sorting through too many listings that were nothing like we wanted. At best, we felt like low-level priorities (maybe because we weren't in the $1M+ market) or that we had been flat-out forgotten. Seemed like realtors' only actual services were to make tour appointments, to be there while we looked around, do paper work & collect our money. Those folks represented the worst of the industry. It was all very frustrating, disappointing & dispiriting & TBH, we felt like giving up. Then along came our A&G!)

My wife and I have been working with Arynne and we are extremely impressed by her responsiveness,…read moreknowledge and attention to detail. We couldn't be happier knowing we are being guided along by a true professional. Thank you Arynne, keep up the great work!

Sarah did an amazing job selling our house for us. She was…read morealways very professional and was quick to respond. Thank you Sarah for a job well done!

I cannot overstate how happy I am to have walked into this business on a whim. My realtor, Sarah…read moreDouglass, immediately jumped in to answer any question we had. As first time home buyers, everything is new and frankly terrifying, but if you've got someone like her on your team, you'll find it much easier (and less nerve wracking.) She's professional but also very down to earth and will give you clear insight on what to expect as a home buyer. She will walk you through anything you are unsure of, but she is also very respectful of your wishes. When it comes to what YOU are looking for, she is not pushy or demanding. She's knowledgeable and will point out things that you can do or what to steer clear of. She's definitely on your side and wants to save you money. (She'll even take a goofy victory picture when you get your keys, if you want! ) Sarah, you're a star. Myself and my parents are forever thankful you were the first one we spoke with on our first step in owning a home. We know exactly who to call when, someday, we decide to upgrade.

Merili has helped me sell 4 homes quickly and some for over asking. She knows the market and knows…read morewhat is going to work to get the home sold. Always impressed with her staging and social media pushes.

When we decided to sell our home we put our faith in Merili based on a neighbor's emphatic…read morerecommendation and we're so glad we did. Merili was there every step along the way with sound advice, expert knowledge and rapid responses. Merili's contact list of reliable professionals to help prepare the property was invaluable. When we were away her willingness to personally take care of tasks and issues at the house was amazing. Selling a house is complicated but we always felt we were in empathetic and expert hands, taking a lot of stress away. We are now going through a buying process elsewhere and experiencing delays and mistakes, which makes us appreciate Merili even more!

Tien's prompt communication, strong negotiation skills, and warm, approachable personality have…read moreearned her glowing reviews. She is a fantastic realtor who truly puts her clients first. Her attention to detail, market expertise, and positive attitude made my entire selling process stress-free and enjoyable.

Cynthia Chakurian is an excellent real estate agent within the Central Valley. She has helped my…read morehusband and I buy and sell two different homes in the Fresno/Madera area. Cynthia always takes her clients' needs into consideration and made the whole process easy to understand. This gave us peace of mind the entire time. I would highly recommend her services if you're looking for a professional real estate agent.

This agent was very hard to work with from beginning to end on a house we purchased that she was…read moreselling. From the time our offer was accepted she advertised an open house on the house we were buying afterwards. She complained about any change we made during escrow to our agent and was a hassle to get any repairs done while escrow was closing. As a recommendation avoid this agent for buying or selling from. There are more than enough agents that will have courtesy towards seller and buyer that's offering full asking price. If I could have chosen a different selling agent to work with I would have.

Pushy, rude, condescending, and disrespectful…read more Total invasion of personal space multiple times during the pandemic, bringing multiple workers into my home w/o masks or any level of respect or sensitivity to my living area, my time, or my well-being. Legit felt invaded and violated and any time I spoke up about it I was met with hostility. Even tried to lecture me on "how the world needs to keep working" whether there's a global pandemic or not. Tried to blame and/or share responsibility with me because of her mistakes. Just because I rent doesn't mean I'm not a person deserving of respect. I hold two master's degrees and I'm a veteran of the U.S. military. Even still, every person deserves basic common courtesy and respect which this organization does not have because they want to turn a profit as quickly as possible. They view people as assets or even obstacles to them completing their tasks. Overall a very shady group of people that I would not place my trust in.

I am so happy that I found Christie!! I love love love her!!! I didnt think I would Qualify for a…read morehome and she set me up with a lender and less than 30 days I got my keys to my first house!!! She was so easy to talk to and I felt Like I was talkng with a friend. Christie was available anytime I had a question and she knows her stuff!!!!! It's been 1 year 5months and I still keep in touch! I recommend her to my best friend and her Fiance and they got their first home too!!! Highly recommend her as a real estate agent! She is the best!!!

Portia Luttrell is an amazing person and Real Estate Professional…read more She cares and takes so much pride in all her work and takes her clients best interest to heart. She is also well equipped to handle any transactional problems and bring solutions to solve them and bring the Escrow to a successful close. I have worked with her for years, and I must say that it is truly a pleasure each and every time I do a transaction with her. Cindy Lozano

Setup a meeting with Eileen Tiso to manage our property in Fresno. She confirmed the date and time…read moreon Monday but when I attempted to confirm an hour before our appointment, she did not answer and simply texted back, "I'm in a meeting." After reminding her of the meeting she stated, "this is not our property." Wouldn't return call or acknowledge mistake. Very unprofessional. Take your business elsewhere like I'm going to!