We had Yaneth and Karla come out from Green Palms PM and they did an amazing job on our home! We…read morebooked a deep clean along with exterior window cleaning, and the results were absolutely incredible. Our house feels so fresh, clean, and sparkling. Not only did they do beautiful work, but they were also so kind, professional, and pleasant to have in our home. Their attention to detail really stood out, and it was clear they genuinely cared about doing a great job. The pricing was very fair for the quality of service we received. We have used cleaning services before, but this was by far our best experience. We are beyond happy with the results and will definitely be calling Green Palms PM and requesting Yaneth and Karla again in the future. Highly recommend!

Alysha is the best! She is extremely dependable and detailed, and her communication is top notch…read more She keeps our short term rental in great shape. With us being out of town, she keeps us abreast of any issues with the house, lets us know if anything needs to be done, and fixes problems for us. Her crew does a fantastic job with cleaning, too, and guests often compliment us on how spotless the house is. Five stars, highly recommended!

Can't say enough good things about this company. Alexis and Cameron showed up on short notice to do…read morea cleaning for us. They were clear in communicating everything they were going to do, showed up on time, and left the spotless. They also sent us photos of the completed work. The price for the quality of work was well worth it.

Hands down, one of the best decisions I have made for my home/Airbnb. Alexis and her crew of…read morebrilliant individuals are intuitive, professional and extremely detail-oriented. The process of managing my home was with complete ease and worry- free. She is reliable, easy to communicate with and sincere. There were times when our guest had changed dates and times and she responded with great urgency and took care of everything. On top of being meticulous, I felt she cared for our home just as should would of hers and there is no amount you can pay for that kind of service and kindness. Thank you for everything, Alexis!

Alexa is a skilled and diligent permit expeditor! She is incredibly knowledgable in this field and…read moreher expertise was obvious in our communications. I had the pleasure of working with her for a short time when she took over permit expediting for a new build for an animal shelter. The job had been abandoned, essentially, and she quickly learned the permits had expired and some permits were not actually pulled; had this not been discovered so quickly and the construction continued, it would have led to much bigger issues. If you need any help with permits, Alexa is the person you need!

I'm going to start by first saying that I did not have my home cleaned because I am a wealthy…read moreperson (I am not) I hired a cleaning service because I'm a new mom and I had fallen behind on my cleaning. Secondly my home is not very big only 543 sq ft and not at all cluttered also I did not need anything special like windows cleaned or the inside of appliances, just a very basic cleaning. The company sent a man out to do an in person quote and quoted me $150. I was a little hesitant with this quote at first because like I said my house is very small and not that dirty but I assumed this was a professional company and I was going to get an amazing clean job. Well I was wrong. Today two cleaners showed up along with the man who did the quote and the man asked me to pay the money up front which made me a little more hesitant but whatever. The cleaners did not show up with professional cleaning supplies and they're equipment was dirty, the mop head was beyond needing to be changed out and they needed a new broom. One of the cleaners kept telling the other cleaners that she was missing spots to clean or that she needed to go back over things so at first I was happy that it seemed like one of them was checking the work and I assumed that meant nothing would be missed. I was wrong again. Before they left they told us they were mopping their way out the door and then they'd be gone, before she walked away I made sure to ask if they had cleaned under the stove and the couch like I had asked and she said that they did. I was stuck waiting for the floors to dry in the back bedroom and as soon as they were dry I went to check the work in the front rooms. At first glance it looked nice but then I noticed that the outside of my fridge was still dirty, I still felt sand on my hard floors walking through barefoot, spots that had not been mopped, floor boards weren't cleaned at all, blinds were not dusted, window tracks still had sand in them, furniture in the living room not dusted. I immediately called the company and told them I was not happy with the cleaning especially a $150 cleaning. For that price my house should of been spotless, I shouldn't of had to call them back over and I didn't think that I needed to stand over their shoulders to make sure they didn't miss anything. ONE of the cleaners came back over and I showed him what was missed and he went back over those areas but tried to leave without sweeping and mopping. He said he didn't think it needed it because he spot cleaned the areas that were missed but I politely asked him to do it since it was definitely still sandy and it's not a very big floor. I am grateful that they sent the cleaners back over but that should never have needed to happen in the first place. After the cleaner left again I noticed that it didn't look like the stove had been moved but I didn't think to check it before because I specifically asked if it had been done and the woman had said yes. I moved the stove to find it very dirty and hadn't been cleaned at all, so then I check under the couch where they claimed to have cleaned under that too and it wasn't clean under there either. Not only did the cleaners do a poor job but they lied right to my face!! I paid $150 to have the cleaners not do a good job, lie to my face, come back a second time and still miss stuff and ended up having to clean up after them.

They clean for me every month , always on time, always do a great job, have used them for a long…read moretime . I love them

We recently stayed at a fabulous vacation rental home managed by Desert Queen and could not have…read morehad a better experience. Jaime was very responsive and helpful, both before and during our stay. The home was spotless and beautiful - even better than expected. If I owned rental property in the desert, I would not hesitate not use Desert Queen. I have owned both vacation and long term rental properties for many years, and wish I could find someone as professional as Desert Queen to manage them.

Desert Queen Property Care is a fairly new business so there are not a lot of reviews on them as of…read moreyet. One of the co-owners, Jaime Queen used to work at Marr Realty before splitting off and starting Desert Queen. I do not currently rent property from Desert Queen but my in-laws, who are senior citizens, do and it has been difficult dealing with Desert Queen. To start off, they don't have a brick and mortar office that you can go to. Of course, I did find an address in Joshua Tree which I suspect is probably a residential address. Other than that, they have a PO box that rent checks get sent to and the only way to get a hold of them is by phone. My in-laws have a messed up garbage disposal that they called about a couple of months ago but that issue was never resolved. They had another issue involving the garage door which took about a month to even schedule a time for someone to come out and fix. Jaime doesn't call back in a timely manner nor does any follow up calls to make sure things get done. She doesn't take the time to understand what someone is trying to say and it does not help that she has a bad attitude. She lacks customer service skills and is not tactful or polite. If I was a property owner and all I wanted to do was collect checks, then Desert Queen would be the perfect choice. They will get that money for you. As for caring for property and making sure tenants have the basic needs such as security and working appliances, extremely lacking. I understand they are a new business and with all new businesses, things are rocky from the start. I do hope that they get better because that's what everyone wants. For now, I stand by my review but I am open to amending it should I see progress.

Adrianna is very thorough, reasonable and professional. We had her clean our home prior to our…read morelisting photo shoot. She went the extra mile to make our place shine. We highly recommend and will always use her service for any future cleaning. Thanks Adrianna!

We hired Adrianna to regularly clean our home for our short-term rental business. From the start,…read moreAdrianna was very professional, prompt, and we felt like we were in good hands. She cleaned the home fine, but things quickly took a turn from there. Our main issue with Adrianna was the lack of communication and overall inconsistency of when she would show up to clean. Adrianna completely stopped responding to our communication after a specific cleaning. One of the carpets had makeup smeared into it, and Adrianna cleaned it and said she usually charges extra, but didn't want us to foot the bill. However, if this was her gripe, she could've easily communicated that to us and we would have compensated her fairly, as we always did. We were unable to determine why communication stopped. We arranged to have some minor errands done for us, which we paid Adrianna for but were never completed. A large box of linens and pillows was removed from the property by Adrianna, who stated they were "unusable." Despite multiple requests, these items have not been returned. She never showed up for her final clean and we had to find someone last minute to continue operations, which caused us a lot of undue stress and anxiety. Adrianna's phone was also often turned off, the battery was dead, or she claimed that certain texts or images never came through. Because we can no longer get in touch with her, despite repeated attempts, we are currently taking action to recoup the lost inventory that she removed from our home. We fully agree with the other low rating she has received and were very disappointed by our experience with Adrianna's Cleaning Services. We do not recommend her to anyone seeking reliable cleaning services as we feel she was not the person she said she was. While we understand that accidents happen, Adrianna cleaned out her mop in the kitchen sink and a day later, the guest messaged us saying the sink was completely clogged. We ended up having to call an emergency handyman, and he found a small piece of plastic. The guest left us a low rating, which has hurt our business. Overall, Adrianna over-promised and under-delivered. We really expected more from someone who claimed to take so much pride in her work and was a "3rd generation cleaner." Please take caution when considering working with this individual.

Ingrid is great to work with! She communicates very well and was very flexible if I needed to…read morechange times I was available. She did a great job cleaning our home - I would highly recommend her!

Ingrid and her team have been an important part of taking care of my airbnb house. I've been…read moreworking with her for over 3 years and I wouldn't be able to do it without her. She's honest, reliable and will go out of her way to help when a guest has a last minute request or needs with something. She does a great job and I know I can always count on her. I feel lucky to have found her when I first began this airbnb management adventure.

They did a great job on both the cleaning and the landscaping on my house. The prices were more…read morethen fair and I couldn't be happier with the services they provided me. They did a deep clean on my house and sanitized The whole place. For the outside, they did a full yard cleanup and then we bought cactus from them and had them installed. My front yard looks amazing and my neighbors keep coming over to complement and ask questions. I love Affordable cleaning and we will be recommending them to our friends and family. The only bad thing I can report is they do have a bit of a wait but it was worth it!