Elizabeth helped me find a new home in Boston under SUPER stressful conditions (i.e. moving across…read morethe country during a pandemic). She was responsive and followed my lead with communication preferences (text, calls and emails). She did not flood me with communications but responded to my inquiries quickly. My favorite aspect of working with Elizabeth was that she was direct and precise in her communications. She provided requested information in a friendly, professional and clear manner. I have worked with several other Realtors and their cloudy, rambling communications made transactions REALLY difficult. Elizabeth wasn't like that at all. I trusted the information she provided and any inconsistencies were due to other Realtors and not her. I told Elizabeth my home and neighborhood preferences and she stuck to my guidelines. I loved that she knew about the area and could advise me on what was a good deal or not. I also appreciated that she communicated with seller realtors and got an idea about offers and negotiable items. I also value that Elizabeth drove around and did video call showings with me around my schedule. She had excellent knowledge of structural components and told me why certain things were significant. She was candid when places looked better in listing pictures than in person. As a bonus, Elizabeth was also super helpful when I was having problems with my short-term rental. She let me know about reasonable expectations with my landlord and my responsibilities as a tenant.

Before working with Elizabeth, we had been trying to buy a house for over 2 years with no success…read more We now own our first house after working with Elizabeth for just 3 months. She made the home buying process smooth and took a lot of work and stress off our shoulders. She's great at negotiating, which is extremely helpful for first time buyers. She gives you helpful advice during the process and communicates well with the seller's agent or the town in order to answer any questions you may have. Not only do we own our first house, but we got our dream home. Even after closing, she is extremely helpful and a great resource. We couldn't be happier with our experience working with her.

Caroline recently helped my husband and I purchase our first home. We began the process back in…read moreMarch with a Redfin agent. We found a home we liked pretty quickly and decided to put in offer in. The process was less than desirable as we didn't have a sense from the agent if we were making a good decision or if our offer was going to be enough to get the house. We did not win the offer and decided to consider hiring a traditional real estate agent. That's when we found Caroline on Yelp. Our initial phone call was over an hour and it felt so natural. She got to know us, and told us about herself and the market. She had a good sense of what we were looking for in our range and assured us our house was out there. Caroline spent the next three months looking at houses with us every weekend, communicating with us by email/phone/text, and keeping us positive in the stressful process. While she has other clients she is working with, she always made us feel like we were her only clients. She would provide us with houses hitting the market within moments of them becoming available (often the same ones we were emailing her!) and insight into the neighborhoods and homes. She gave her honest opinion on the home itself and pricing to help us make an educated decision. She helped us maintain a positive outlook when the market seemed to be out of our favor. We came close to putting an offer on a few houses, but after hearing her insights decided to pass, which was ultimately the right decision. When we found our home, Caroline was honest about things that would need to be done, but also made us feel confident putting in an offer. She made the process easy to understand by reviewing our documents with us, coordinating with a mortgage lender, and negotiating on our behalf. She helped us select a trustworthy inspector and has recommended local businesses to do work on our home when the time comes. She is a one stop shop for all your home buying/renovating needs! Caroline has been in the business for over 30 years and grew up in this area so she knows it very well. She is the ideal agent for first time home buyers who are interested in being a part of the process every step of the way. My husband and I joked at the end of our search that we could be licensed agents with all she taught us. We have already recommended Caroline to friends who are interested in buying a home in the area and will continue to do so in the future. Thank you, Caroline, for all of your help! We are so happy to have found you and miss spending our weekends hanging out with you!

Update: We used Caroline again to buy our new house. Had another great experience! She was kind,…read morecompetent, and patient. It took a few months in a tough market, but we ended up in the perfect house. Happy to recommend her to anyone.

I should start off by saying that this review is long, LONG, overdue...renos take longer than…read moreexpected--sorry, Heather! With Heather's help, I purchased my first-ever property in January 2018. A condo in Waltham. The way we found out about Heather is actually a little funny... I was working with someone who I didn't seem to connect with, and started a new search for local realtors. My search led me exactly here, to Yelp, where I read so many great things about her. Getting in touch with her was very simple, and we clicked right away. For just about two years, Heather took me and my girlfriend to countless properties all over the metro-west, each time offering her honesty and expertise. Apart from selling properties, she also knows how to fix them up!--She is a jack of all trades. What started off as a very long list of must-haves slowly but surely boiled down to essentials...It's pretty funny now. But Heather was so accommodating, so patient, and always made her best effort at making sure we were getting into something that we would be happy with in the long-run. She never made a fuss about working around our work schedules, no matter how early or late.....or if we were in the midst of a nor'easter! She's always easy to reach by phone, text, or email. We never ever felt rushed or pressured. Heather's fun and easy-going attitude made a world of difference during such a complicated and long process. She became more than our realtor; she became a family friend. We are so glad to have met her. I'm confident that any one who works with her will feel exactly the same way, and we are very much looking forward to working with her again in the future. We love you, Heather. Thank you so much for everything. Sam and Krystal

Heather Heather Heather...What can i say about her…read more As a born and raised New Yorker, I accepted a job in the greater Boston area in Q4 2016. I began my new job in October. As part of the job offer, I received a relocation package where they connected me to Heather. Reading up on her website, she is known to be a relocation specialist. She is a specialist. She knows her ins and outs of houses/condos. She knows whats to look for. We connected early on, and I told her what I was looking for, price range, location, etc... and then she went to work. Once I got in the area, she took time out of her busy schedule to show me around the neighborhoods of Somerville, Brighton, Arlington, Watertown, Belmont. She is very knowledgeable of the greater Boston are. She knows which markets are hot and which are probably hard to re-sell if i ever plan to move on to a bigger place. Looking for a 2BR condo, we saw a slew of places. However, when I accepted an offer in NY on my property, she worked even harder to find me places for me. Finally I was connected a beautiful newly renovated condo in Watertown. Heather worked for me and was able to get an accepted offer within my price range. She worked hard on the P&S agreement and connected me with a real estate attorney in the area that she trusts. Unfortunately, the process of selling my NY coop and purchasing the condo in MA took much longer than anticipated due to my NY sale (another story), Heather did her best to console the MA seller that I am close and that I am eager to buy and I am willing to do whatever it takes. Eventually everything panned out. Heather gave me an awesome gift when she handed me the keys. She even showed up to my closing! It just shows how much she cares for her clients. I feel that she goes above and beyond to make her clients at ease. I was stressed out a lot because of the delays, and she kept on reaching out to me to reassure me. She was really helpful during the hard times. Finally closed this past Monday and moved in on Tuesday. She still helps me out when I ask for it - connecting me to the right people that she trusts. Oh I can continue to go on and talk about our trips to see different homes/areas but then this review will become a book. Let's just say that Heather kept me engaged and on my toes throughout the whole process. It was a joy, pleasure, and honor to work with her. I am so glad that my relocation specialist connected me with her. I recommend her to anyone who is looking for a place in the greater Boston area!

HANS BRINGS BROUGHT SUCCESS !!! A huge thank you goes to…read moreHans Brings as we needed to sell our house which we owned for over 35+ years. A very melancholy and emotional time, since a lifetime of memories with our 2 children who are now adults, grew up there and those memories were made one brick at a time. Hans handled the situation amazingly well and was extremely thorough during the process. He is the ultra professional with his vast knowledge of the industry, the areas, and the connections. He really did a phenomenal job for us and we couldn't be happier. A special thank you goes out to Nancy as well for all her help throughout the process. If you need to sell a house or are looking to buy.... HANS BRINGS RESULTS ! A million thanks from the LYNN family - Bob, Nancy, Bobby and Taylor

We had an incredible experience working with Nancy and Hans. From the very beginning, Nancy was one…read moreof the kindest, most patient, and supportive people I've ever met. She guided us through every step of the home-buying process with care, clarity, and unwavering positivity. Simply put, she was amazing. When it came time to close the deal, Hans stepped in with his expertise and determination. His insight and drive helped seal the deal and land us the home of our dreams. Together, Nancy and Hans are an unbeatable team. To put it in baseball terms--Nancy was our ace starting pitcher, setting the tone and keeping everything on track. Hans came in as the stud closer out of the bullpen to finish strong and secure the win. We couldn't be more grateful for everything they did for us. The LeRoy's

I highly recommend Mike Hughes residential for your house buying experience. My wife and I just…read morebought our first house in central MA, and we couldn't be happier. Mike is one of those realtors that takes the time to sit down with you to listen to your needs, and to educate you about the home buying process. He also spent countless weeks with us driving to different locations around Massachusetts, and touring homes with us. Mike is personable, knowledgeable, and a great sense of humor, which goes a long way when you've gone to a lot of open houses! Another awesome thing is that Mike has assembled an amazing team of home buying support experts, including mortgage lenders, lawyers, insurance agents, etc, which is a huge relief and takes a lot of stress off your shoulders. I'm absolutely sure that you should choose Mike and his team to buy your home, I can't say enough about how happy we've been since we've settled into our new home.

Mike and his team are my "Go To" for the Waltham/Watertown area. Exceptionally solid. I've seen…read morefirst-hand how thorough, responsive and caring Mike is with his clients and the clients we send him. His experience in real estate coupled with his commitment to staying on top of the latest technology and systems yield results that produce clients who become raving fans.

We are grateful to have found our way to Melanie and her team in 2022 and recently closed on a…read moresecond property with team member Linnea. They are my family's go to real estate agents in MA and we feel comfortable and competent in their hands. They seem to go the extra mile and are always genuine and honest. You can't ask for more than that when you are outside your expertise.

I worked with Samantha Kelly at Fleet Homes and it was such a great experience. She was on top of…read moreevery request I made and got us in for showings asap which makes a difference in a market like today's! Her wealth of knowledge was very much appreciated during our numerous house tours especially for us first-time home buyers. She went above and beyond in so many aspects of our home-buying journey. Absolutely grateful to have worked with you, Samantha. THANK YOU AGAIN!!!

Rich Rosa was fantastic. My wife and I were searching for a north-of-Boston home while living on…read morethe West Coast and Rich made the process SO much easier. 1) Great communicator with excellent attention to detail 2) Great at anticipating questions and getting you in touch with good professionals for different parts of process (home inspectors, RE lawyers etc) and helping you find a good one. 3) Great at raising questions that a home listing won't tell you (what is the home near/not near? busy street?) 4) He's not just firing his own ideas at you, he listens and works with what YOU want. If you're an engineer type like me, he'll give you a spreadsheet market analysis, if you are are more mood and feel, he will speak to that. 5) Great negotiator 6) Super punctual and responsive, we pulled off a 30-day closing window which wouldn't have been possible w/o Rich's professionalism I could go on. So glad we found him.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

As a first-time homebuyer, navigating the real estate market seemed daunting. However, thanks to…read morethe exemplary service provided by Team Pratt (Brad and Darleen), my experience was nothing short of exceptional. From the initial consultation to the final closing, Brad and Darleen demonstrated unparalleled professionalism, expertise, and dedication. Brad and Darleen took the time to understand our specific needs, preferences, and budget constraints. Their extensive knowledge of the local market was evident as they provided valuable insights and guidance throughout the entire process. They patiently answered all my questions, alleviating any concerns and ensuring I felt informed and confident every step of the way. What truly sets Team Pratt apart is their unwavering commitment to their clients and the construction experience that Brad brings to the table. Brad takes good time to walk through every detail of the house during the showings. He pretty much finishes most of the inspection to be honest. Their proactive communication and attention to detail were remarkable, ensuring that no detail was overlooked and that all deadlines were met seamlessly. Beyond their professionalism, Brad and Darleen's genuine care and empathy were truly appreciated. They understood the emotional significance of buying a home and provided invaluable support and reassurance during what can often be a stressful process. Their warmth and approachability made us feel like more than just a client but rather a valued partner in achieving our homeownership dreams. I cannot recommend them highly enough to anyone in search of a real estate agent who combines unparalleled professionalism with genuine care and dedication. Thank you, Brad and Darleen, for your outstanding service and unwavering support!

Team Pratt provides a great combination of knowledge about the market, useful construction quality…read moreadvice, helpful offer recommendations to guide you towards landing the house of your dreams in this tight market. Doing a walk-through of a house with someone that has a construction background changes your perspective on house hunting. Because of Brad's depth of knowledge we chose a home where the inspection basically came up with empty handed as there was nothing that he didn't point out ahead of time. Darlene was instrumental in helping land the perfect offer and working with my financial team for quick turnaround. They are both very professional, kind and certainly knowledgeable in their specialty areas. You're in great hands with this team!

representative never got back to us about listing our property- 2 weeks later…read morewhen I asked her how many properties she had sold in the past year- she told me none PASS

I was calling to inform them about a property they are selling. The current owners are selling it…read morebehind their mother's back and she is 88. I thought they might have scruples but Andrew out of North Andover yelled at me saying it was none of my busines. Guess he's friends with the son who is putting her out. Guess this business doesn't have a problem yelling at stranger.