Very nice displays and shelves of watches & jewelries! The sales staff who assisted me was very…read morepleasant and went above and beyond to replace the black band for the red leather I preferred on my Mondaine crystal faced watch! Price was reasonable for a contemporary Swiss made watch as Mondaine. I paid extra for the better face and leather band. All in all a pleasant shopping experience in the main city of Zurich, and this store was among many we visited as it was situated on the long stretch of high end designs as Chanel, Gucci, LV, Rolex, Bulgari, etc. Sure, my hubby got himself a Raymond Weil as well, while there!

I have been to a few of these in Germany and now this one in Zurich. After buying a few watches in…read moreMunich last year, I watch for these Christ locations when traveling if I'm in the market for a new watch for myself or as a gift. I like their selection being good quality brands but not the $10k plus spendy Rolex type offerings. Much more affordable stuff for the average spender. The service here as it is with others was very attentive and they spoke very good English. And I treated myself to a new Tissot watch that needed to go home with me. I will always recommend this chain to others when traveling in Germany.

The new "frescoed ceilings" are probably a joyful reminiscence of the start of the digital…read morerevolution. The computer game animations are plotted in screen resolutions of the first online services in the 80s. Shown are cartoon like scenes of shopville. There is also a little augmented reality effect. Sometimes you see more, if you watch them with your mobile. Cool also to vary the music your listening to, when watching them. Try it for example with Skrillex Bangarang.

An underground shopping plaza with an array of offerings, mostly books and bakeries. There is a…read moreSwisscom with English speaking employees that is open on Sundays. There is a large SwissSmile dental practice that is open on Saturdays. The jewel is the Migros, especially on Sundays. It is large and well appointed but expect long lines and hostile crowds. There are very clean toilets on the 2nd floor but they cost 2chf to use.

When I was in Zurich I made sure to stop in the shop to look over the Rolex watches. I had heard…read moreof this place and was told by friends it was the best place to buy a rolex. My hotel (Hotel St. Gottard) also said this was the place to go for Rolex. I went in and was taken care of by one of the female staff members. She was very helpful and made the process painless considering the price tag. I left the shop with my watch and I really enjoyed the experience. The place is easy to find, clean and they make you feel special.

Local jewelry and watch store in the center of Wettingen. It was kind of busy on a Saturday…read moreafternoon, so we had to wait a bit to get my watch adjusted. There were two ladies working, and the one who helped us was quite nice. She adjusted my watch on the spot and gave me the extra links in a little plastic bag to take home. Nice and friendly service with a smile.

There are food shops and then there is Jelmoli. If money is not a concern then, this is your shop…read morefor the most exquisite food items. It's a huge department store in the city center of Zurich with floors of everything from fashion to food. I only visited the food department which is located on the lower level so I can only describe my experience there. There are rows of foods from around the world and a large section of wines from around the world. They also have a decent Swiss wine section. The cheese humidor here is worth just popping into. It had the most amazing variety of cheeses from around the world. The fresh produce is also of the highest quality. There are a handful of restaurants in here serving cuisines from different parts of the world. We visited one called Nippon Sushi and the chef there made us an Omakase menu comprised of the chefs selection of sushi on the day. It was amazingly good and super fresh. You can lock me up in this place and throw the key away :-) an exquisite place to visit, browse and have a meal :-)

I came here to eat sushi at Nippon Food in the basement. It was really good and fresh, and it was…read morealso fun to walk around the gourmet market beforehand to check out all the foods and sample different kinds of gourmet oil and risotto. I'm glad I found a Groupon for a fantastic meal for two. Afterward, I went across to Mövenpick to sample a variety of red wines before picking out a lovely bottle from Chile. It's self-service, so you can pour yourself whatever you want to taste from all the bottles on display. At the register, I suddenly remembered that I had some UBS Keyclub points to redeem, so I was able to knock off CHF 20 from the purchase price. Awesome. Then I went upstairs to the always busy m.a.c. cosmetics counter, but a sales associate was quick to help me with my purchase, and then I was merrily on my way. Always an awesome experience at this upscale department store, but be prepared to shell out some big bucks.

Recently, I brought in two watches to ZZ for a bit of 'TLC'. One is a 30 year old 'Goofy' a la…read moreWalt Disney watch where the arms and numbers are set so that time runs backwards. The other is a 14 kt., antique Hamilton from the 40s, and a family heirloom. The first step, I was told by the friendly woman behind the counter, would be the price quote for work potentially rendered. The watches were to be inspected, and then a price quote would be given. Based on that, I would then decide if I wanted work to commence. So far, so good. The watches were dropped off at the shop at the beginning of the week. It's now Thursday, and I just received word via email that one of the watches has already BEEN REPAIRED and was ready for pick-up. When I rang to say that I thought I was to first receive a price quote (and to make sure that the repairs to the Hamilton hadn't been started) the ZZ dude was pretty matter-of-fact, and just said something like 'well, it was just a glass replacement.' All I can say is thank Jeebus that it wasn't the Hamilton that they'd set their tools upon as that repair what have FOR SURE cost a pretty penny. Again, the 'Goofy' watch simply needed a replacement glass as the old one was cracked from being dropped. Of course, 'simply', when it comes to the price of things in CH quickly becomes 'costly', so I'm a bit anxious to find out what I owe them. Flash forward to Friday: I've just retrieved both of the watches from ZZ. The 'Goofy' watch glass replacement cost 67 CHF. This was more than I expected to pay, and, had they actually quoted me the price first as agreed, I could have then shopped around some, or, at the very least, thought about it for a spell before taking the plunge. I can, however, honestly say that the work was well executed and may the new glass stay crack-free for many years to come! The antique Hamilton watch quote came via email last night and was in the neighborhood of 744 CHF. The hubs didn't want to spend that much on the watch, so I picked it up still sans second hand and took it home.

Fast and professional service with excellent price-value ratio and a really friendly person at the…read moredesk.

I took my Big Pilot watch back to the IWC boutique for service -- for the second time in six…read moremonths. Big Pilot crowns are notoriously fragile, and this one had already been fixed under warranty just five months earlier. The Zurich boutique initially handled it professionally. The representative confirmed it was under warranty and expressed sympathy for the repeated issue. But weeks later, I received a condescending letter rejecting my claim, implying user fault, and charging me 250 CHF. The tone was dismissive and the reasoning absurd, considering how rarely I wear the piece -- barely a handful of times. It's galling. I've owned five Big Pilots, purchased years ago in Los Angeles for my team after selling a company. I even mentioned this, along with my broader collection, at the boutique -- yet somehow, that didn't warrant even basic respect or trust. I was wearing a new Day‑Date in rose gold at the time, if credibility were in question. For a brand under the Richemont umbrella -- whose watch divisions are already sliding 15% in revenue -- this kind of service is tone‑deaf and shortsighted. Charging loyal customers a token few hundred francs while disregarding warranty terms and their own representative's assurance is shameful. There are far better luxury houses that still value their clients. IWC Zurich? A complete failure -- poor communication, poor judgment, poor service. Avoid.

My husband decided to look at the Pilot, and we were greeted by Maria. She is very informative and…read morefriendly. She helped us with the tax refund process. And a gentleman offered us champaign. The whole experience was great!

Montblanc has very simple yet distinctive style and quality. So when choosing gifts especially for…read moremen, I sometimes go for Montblanc. I chose this location given its proximity to Paradeplatz area and thus hoping there would be excellent customer service. My suspicions were right, I was served by a very nice lady who was able to give me a variety of choices and ranges of different gift items I could get. There was never any type of push to sell me something nor did she walk away to service another client; which some stores like Louis Vuitton rudely train their associates to do. In the end I swiftly walked out with a nice wallet as a gift for a colleague. So mission accomplished, with many other future gift ideas bestowed!

Very unhappy with this store and service. Took in a watch to tighten the bracelet, they scratched…read morethe bracelet and overdone it. I told them it was too tight but they said it will loosen up. When though? Can't wear the watch at all so disappointed now.