I simply wanted to try JBL Tune 770NC before I bought, I had the money on have, all demo models…read morewere broken and they don't allow returns of opened non-defective items. The sales assistant told me to go Harvey Norman's and the manager refused to allow me to try them although all demo models were broken. I don't want to bring my business to Amazon.ie but when they act like this what's the rational alternative? Just don't bother.

Below summarises my experience with Currys since purchasing a Chromebook and some software. FYI I…read moreemailed withing the 14 day period and have not got a response -then spent a full 2 hrs this morning onthe phone with zero success, apparentlyu due to Covid and technical issues Dear Currys I am extremely disappointed, frustrated and angry with how you deal with what should be a simple customer query question to the extent that I will now longer ever purchase from Currys ever again. As you can see I have emailed you as you offer 5 days ago with a query about refunded unused and unneeded software and replacing a stylus that broke after one week. You have entirely failed to respond either mail. Therefore I was forced to waste my time (little did I know). So the first time I called it took me over ten minutes to get through to someone and then after 10 minutes I got cut off and even though as part of a verification process he had asked for my phone number he didnt phone me back. I then phoned again and was on hold waiting for the correct department to pick up for 30 minutes-I hung up I then phoned a third time and asked to speak to a manger to make a complaint and to get someone who could assist me. When I got thought after just short of 5 minutes holding I tried to explain to the manager my frustrations first with the lack of response to my email and then to try to further expand as a customer how this mornings events had frustrated me. He agreed a 5 day wait for a response to an email was unacceptable, bu that due to WFH you were undercapacity. I suggested then that maybe this not be an option in your customer service web page if not being looked at? He said he was not empowered I agreed that but suggested he was empowered to pass that suggestion on. Then he explained there were technical difficulties with phones and people being cut off so could he deal with my issue. I said yes but Id like to further outline my complaint first. At that point I was cut off-AGAIN. So someone needs to call me back I cannot put my day on hold to be repeatedly on hold and then cut off. My phone number as you have on file is 089 4168419. Or preferably refund my card for the unwanted software and send a replacement stylus for the one that lasted under a week. All businesses including my own are facing challenges with the current pandemic. However you clearly have a customer service department that is not fit for purpose and I can only hope other customers like me walk with their feet as a result of this appalling service. Yours in less that anticipation John Hughes

I had the best experience with TV Installer, from start to finish. I easily made the service…read morerequest online for the next day. Jennifer immediately called to confirm availability. Mick arrived on time, listened to what I wanted, helped me decide height and positioning and did an amazing job. World class.

From the owner: We are Dublin's premier TV mounting service. Any TV on any wall 7 days a weekread more