We love stopping in at Banff Dog House every time we visit Banff. They have tons of stuff for dogs…read more- if you forgot anything, they probably have it - food, treats, bones, toys, signs, sweaters, bandanas, leashes & collars; etc. The items they carry are excellent quality as well. We love our Rocky Mountain Dog items we got there, and we always love to pick up a toy for our dog. Their prices have come down in the last couple of years which is nice. Our dog loves going here and all the staff are really welcoming and friendly.

The staff is very helpful and friendly. They have plenty of inventory for toys, treats, harnesses,…read moreand coats. They keep a bowl of water inside for your pup plus will ask if they may give him a treat. Prices didn't seem out of whack either, this is a wonderful pet store.

My dog, dad, and I were on a road trip to Banff and ended up staying in a hotel that didn't allow…read moredogs to be left alone. I contacted Veronica's in advance, letting them know my 10 year-old dog can be leash aggressive and doesn't like super high energy dogs. They responded in a timely fashion and explained they had different rooms for different energy level dogs. They were extremely friendly, sent photos of my dog, and made me feel extremely comfortable knowing my dog was in good hands! I cannot say enough good things about this place and I would bring my dog here in a heartbeat if needed in the future

Thanks to Alberta's strict service dog laws, I thought I'd have to kennel my owner-trained American…read moreservice dog while on a work trip in Banff. Jean-Francois and I had several conversations in the month before my trip; he assured me that they could take care of my dog no matter what, and he went so far as to offer to bring her to my hotel so that I could walk her every day of her stay. A last-minute reprieve from the work hotel meant I was able to spend my entire trip with my dog. When I picked up my girl a couple hours after dropping her off, the staff member at the desk described her interactions with other dogs in detail, and they were quick to mention that, as expected, she had shown signs of stress and separation anxiety. The kennel space itself is clean and carefully managed. Kennel spaces and the outdoor yard are floored in concrete, but the dogs don't seem to mind. There is also a wide selection of treats, baked bones, bully sticks, and dog gear in the lobby. JF and his team truly care about dogs. If you need to board while in Banff, look no further than Veronica's.

We took our Lhasa Aspo there for grooming while vacationing. Terrific personnel and a well stocked…read morewith all doggie products imaginable! The reason for the four star rating, they didn't do a good job on his toenails. The groomer told us, very nicely, it was too hard to do his nails. As a result, we stopped by a vet, while still in town, and they did his nails in ten minutes...while we waited. Wouldn't hesitate to go back!

Not happy!!! "Pet care are walk in only, we don't work with…read morereservations" I have been instructed at two different occasions by two different clerks. I am local of the area. Now after showing up a 3rd time, I am being told in a condescending tone accompanied with an uncaring smirk "we have to book you in either 2 hours from now or in three days." (thanks sist). BTW out of the three times, my dog has never received the care requested (nail trimming). Nice store with lots of pet trinkets nestle in beautiful downtown Canmore but so far it never has been a good experience on my end.

It was my first time to visit this location…read more Bailee was Uber happy to get in. So, when we got in...there were lots of things. Bailee was so excited sniffing everything. Good thing she didn't steal anything. I went to the leashes since I lost her usual one. Their price is not bad compared to other pet store. In calgary I have seen the same leash for 25 bucks there it was 20. Since I was there....it was a good buy. The clerk is very helpful. Gave my Bailee a treat. She was very gentle cheerful super nice woman. I would definitely go back for their grand reopening next week ..

Took our big hairy dog there for self serve bathing ($10!). It was awesome! They provide everything…read moreyou need to wash your pooch- brushes, soap, towels, dryer, apron AND raised tub. VERY helpful & friendly staff. Will return soon.