Would you be interested in Opening up an office here in Toronto Ohio? our dentist retired and his…read morebusiness is currently for sale thanks

From the owner: Specializing in: - Dentistsread more

If you are looking for a local dentist who respects patients, look elsewhere. Steubenville Dental…read moreStudio is part of a massive 250-clinic corporate chain that treats patients like revenue sources rather than people. Dr. Cole Conboy takes absolutely no accountability for the chaos in his own clinic. My experience was a complete bait-and-switch. When I called to schedule a cleaning, I explicitly told them I had X-rays from six months ago. They said "no problem" but never asked me to have them sent over. When I arrived, the hygienist brought be to the x-ray room and told me I needed a Cone Beam CT scan and full mouth X-rays. I told him I only came in for a cleaning, but he said because I was a new patient I needed to do these. I am not opposed to X-rays when necessary, but I had just had them done and no one wants unnecessary radiation. When I voiced this, they dismissed me with comparisons like "it's the same as eating a banana" or "four hours on a plane." I felt backed into a corner. I realized that trying to get my old records sent over right then would mean cancelling the appointment I had been waiting for. I finally agreed to the new scans solely to ensure I could get my teeth cleaned that day. After realizing I had a molar tooth extraction 4 months prior, the male hygienist said he needed to do another full head scan. I pushed back again, but he said I couldn't move forward without it. Then came the most frustrating part. After exposing me to all that unnecessary radiation, he refused to clean my teeth, saying that I needed a deep clean and would have to schedule it and get approval from my insurance. I said I just wanted a normal cleaning and he claimed it would be "medical malpractice" to do a standard cleaning. After some back and forth the truth came out: because of my insurance, they never could have done a cleaning that day in the first place because the new X-rays had to be approved first, even for a regular cleaning. They knew this but brought me in anyway just to bill for redundant imaging. I asked to speak to the doctor and Dr. Conboy eventually came to the room. I told him about the misleading scheduling and he deflected all blame. He and his staff openly disparaged their own phone team, claiming they are "$10 an hour workers with crying babies in the background" that he has "no control" over. I said, listen, at least tell me you will try to fix this so it doesn't happen to another patient, and he said they are part of a 250 clinic practice and he has no control over the training for their telephone staff. This place is broken. Their Google Review rating looks high, but has tanked to a 3.3 average over the last 6 months for good reason - verified by GMB Everywhere which looks at Google Review History. Do your research and look at their BBB listing (https://www.bbb.org/us/oh/steubenville/profile/dentist/steubenville-dental-studio-0282-92032724) - full of one star reviews - and their Yelp page (https://www.yelp.com/biz/steubenville-dental-studio-steubenville) with 2.1 star. Don't let them waste your time and more importantly your health. It's frustrating to waste time of course, but it's also just sad when they seem to be part of a broken money-making system that they feel no incentive to align with service or health.

Both my wife and I have been there several times and are happy with the treatment we received from…read morethe doctors and staff. No business is going to satisfy everyone, but it's odd that more than a few are left here, to pull down the ratings- makes me thinks it's competitor sniping..

Excellent care and professionalism! He went above and beyond to help correct my tooth!read more

Went there three, four years ago--Pete was the doctor I got. Needed new set of dentures. They…read moredidn't fit (too big and bulky) , had to keep going back to have them pared down. He finally told me there was no more he could take off because they were paper-thin now. So in essence I gave a $1,500 "gift" to a perfect stranger. In good conscience he could have at least knocked off half the price.

liquid dental floss is my hero. It is not dental floss and NOT A CUMBERSOME LIQUID FLOSSER EITHER…read more it is an experimental first of its kind actual floss that is a mouthwash that is a floss as well. I was one of the first patients to receive the test bottles and it worked better than flossing ever has. My dentist told me that after 5 uses, my periodontal health is perfect now. Matthew Callahan is not a dmd but rather he is an inventor of oral health products that can actually replace an entire industry! Weirton WV location was chosen as they test site but soon the product is expected to revolutionize the oral health industry.