Absolutely appalling and unfriendly service when trying to get a visa by post. Have had a visa to China issued 7 times previously from the Embassy with no problems whatsoever, but this "service" (or lack of) is absolutely horrendous.Application returned twice asking for documentation we had already provided, costing 4x special delivery postage...unhelpful with email replies, simply using "cut and paste" responses that aren't even relevant to the particular visa I was applying for, and impossible to contact by telephone..... read more