Called to have 2 fireplaces cleaned. They were here for 10 minutes and told me a needed to call a contractor to safely use the fireplaces. They charged me $184. read more

We pulled over in their parking lot to originally take a picture of the chimney sweep van so we can call for their service in a month or two before we have to use our fire place again. While we were there my husband took a call and didn't want to fight to get back in university traffic while on call. The lady whom I assuming has rights on property too (which is totally acceptable) was very rude and told us it was private property no signs posted anywhere, my husband just said "I'm so sorry I took a call and didn't want to fight traffic" the lady was like "y'all need to leave now", she didn't give us time to explain anything else about trying to give them our business too.. so instead of getting our business we will give it to the company that comes from Big Springs whom I have called before because I didn't know we had someone local. read more