This place is fantastic! I went in for some info and a quote for gas fireplace logs and the staff…read morewas so helpful !

Helping the customer choose the right product for their needs…read more Apparently you must do your research throughly before going into this store. The owner doesn't listen to what you are looking for & sells you whatever is on the floor he's trying to move. He's rude, hangs up on you on the phone when you call about concerns. Treats women like they are absolutely stupid because they come In without a 'man'. I have told everyone I know to never go into this store. Read the reviews, according to the owner the customer is always wrong when given a honest negative review.

Amazing deals on vented fireplace log kits. We really like this system. It's simple and really…read morecompliments the space

Very helpful when I was shopping for mantels. Let me know an estimate when it would be in. Then…read morecloser to the date they let me know exactly when it would arrive to their warehouse and ready for pickup

They did a great job cleaning my chimney and when I was having a problem with a Smokey smell in my…read morebasement they called me back while they were on vacation to try and help me figure it out and put me in touch with a great mason for some tuck points. Will always use these guys

Al arrived little early and gave me heads up when he was on his way. He was very down to earth…read moreperson. He explained everything and answered all my questions. He inspected and cleaned our chimney for first use and there was not a single dust left when he was done. They were very responsive when I messaged them on Yelp and when I called. Chose them because they are not just a great family-owned business but do a professional and clean job. They will have my business when I need anything done with our chimney. Thank you again!

Steve was great! He showed up as promised and was clearly knowledgeable in fireplace repair. He…read moreupgraded our fireplace. We are super happy that we called Steve for our repair! Definitely recommend Gas Tech Services!

Gas Tech Services really saved us this last winter…read more Right as the temps dropped, our furnace died and a full replacement just wasn't in the budget yet. I called around and either couldn't get anyone out quickly or the weekend/"emergency" rate was outrageous. A friend recommended Gas Tech Services, so I reached out a bit desperate. Steve Wallace got back to me fast, asked all the right questions, and suggested a natural gas wall heater as a temporary/backup heat source to get us through the season. He came out on a weekend, in the cold, and handled the gas line work and install like it was nothing. You can tell he's a pipe fitter by trade -- super clean run, everything to code, double-checked for leaks, and took the time to explain how to use it safely. What surprised me most was the price. For a last-minute, winter, weekend visit... I was expecting to get hit hard. His rate was more than fair, and honestly better than a couple places I called during normal hours. Benefits of dealing with small business, instead of these massive nationwide chains that seem to be taking over and controlling the rates is how I view it. The heater has been rock solid and kept the house comfortable enough that we weren't scrambling for space heaters or staying somewhere else. That install basically bought us time to replace the main furnace on our schedule instead of in panic mode. Professional, responsive, and actually cares that the job is done right. I'd absolutely use Gas Tech Services again and would recommend Steve to anyone who needs gas line work or a heating solution in a hurry.

he started when he said he would, kept me appraised during the whole process, did a quality job,…read morecleaned up after job was completed. Would certainly use him in the future

Working with Ken was a great experience. His communication was top-notch--from coordinating the…read moreinitial quote through the completion of the job. He took the time to answer our questions promptly and provided my wife and me with options to address our home's chimney repair needs. His work looked great, and he left the worksite clean at the end of the job. I would not hesitate to recommend him.

I recently purchased a Fyre brand log and burner set at Shores Fireplace location in Lake Orion. I…read moreneeded a propane gas burner for up North and I was doing the install myself. I had a lot of questions and I got a lot of great answers. I don't remember the salesperson's name but, she was great. My daughter and I found the log set we wanted on display which really helps when deciding. They had the propane burner in stock, other stores required you to order one. I just installed the set today and it is beautiful, very well engineerd with great instructions, Frye offers a great selection and a great product. The price was good, less than Amazon and this is not a product you want to blindly order online. You need technical help like provided by Shores. You want to be able to be sure you are buying what you had in mind for a log set. I highly recommend Shores Fireplace, Lake Orion.

BUYER BEWARE Horrible workmanship too high of pricing- had to frame the project 2'x, workers were…read moreno show constantly,one worker was relative who was a landscaper terrible atitude kicked my patio door. Made sure he never came back. Workmanship horrible, owners tells you can use more of "brown" fieldstone instead workers used more gray. Workers did not listen to customer. Never cleaned up, so I could my kitchen. Bricks crooked, mantel crooked on one of the sides, when pointing to owner "he said floor wasnt even"ordered incorrect insert logs,the grout or should a say cement is crumbling at the bases/hearth. The other side of FP with a new mantel was taken down 2'xs because of excessive gaps. One worker had to be on one side working and couldnt "touch" the other side of FP of a worker who never showed up.Owner is a "smooth" talker- increased pricing didnt change invoice. Then when it was time to light up the FP, it didn't work! One guy couldnt figure out the problem, then owner came out several times and finally took part of FP apart, found that they didnt build it correctly, workerss forgot to install a baffle inside the exhaust. They never pulled permits with city, remove a gas shut off valve, when house was built, said we didnt need it anymore. What! It took over 3 months to complet the project, neighbors even ask why took so long!

I wanted to support a local business, and my initial experience was promising: Ed…read more(technician/owner) was friendly, responsive, and came out quickly, He diagnosed a pilot issue on Dec. 12, charged $150 for the service call, and said he would order the part and return to complete the repair. That was over two months ago. Despite multiple calls and texts, I have received no update on the part and no timeline for when my fireplace will be repaired. In the meantime, I have had no heat in my master bedroom through the entire winter. I understand parts can take time, but the lack of communication is unacceptable. A simple update -- even a text-- would go a long way. At this point, I have paid $150 and have nothing to show for it. I hope the business will make this right, but I cannot recommend it based on this experience.

Amazing Service! They did a great job cleaning it. Very knowledgeable Everything works great!read more

Have used this company twice in last week . They serviced a patio fire pit table - got it up &…read morerunning for the season. Hard to find anyone to repair these ! Remodeling condo - was thinking in replacing a gas fireplace- to electric- Steve - great salesman talked me out of it. Yeaaaaa had his crew come out - clean- check 2 of them. They look brand new ! Not cheap- but get what you pay for

These guys were FANTASTIC. When I walked into their showroom, the gentleman helping me was…read moreextremely knowledgeable and explained all of my options for converting my wood burning fireplace to gas. I knew nothing. He really took the time to understand what I wanted, and to help me determine the best option. The install happened only a few weeks later. I was not home when they came for the install. My mom was there and said they were quick, efficient, and tidy. They even let my mom record a video of they explaining the set up and exactly how to operate it. I felt extremely confident that I would be able to operate it when I got home. And I've had absolutely zero issues with it 6 months later. My only complaint would have to be the obnoxious black gas line running across the tan brick on the outside of my house, but that's not their problem. I'll hide it with some landscaping this summer :)

When we were in the market for a fireplace insert, we went with This is it Shop's House of Fire…read more They were very knowledgeable and steered us to the best choice for our home. They delivered and installed the insert without a hitch and instructed us on how to care and maintain the unit. We can't say enough about this company. They obviously take pride in their products and the services they provide.

If I could leave zero stars, I would. I rarely leave reviews, but this interaction was bad that I…read morefelt compelled to share it. I stopped into the store during my break to ask questions about a fireplace. The girl at the front desk was very kind and did her best to help, but no one was available in person, so she called Darin for assistance. Once Darin found out that I already had a contractor who had run my gas line, his tone immediately changed. He became dismissive, rude, and flat-out disrespectful. Very unpleasant place and lack of professionalism. I'm genuinely surprised this business continues to operate with customer service like this.

Loved my results! I got my indoor fire place with them and everything was finished quick and was…read moreeven better than i imagined!

From the owner: Elite Construction LLC is a trusted leader in high-quality masonry, brick, block, and stonework…read moreservices. With a strong commitment to craftsmanship and customer satisfaction, we specialize in both residential and commercial projects, delivering durable, visually striking results that stand the test of time. Our team of skilled masons brings years of experience to every job—whether it’s constructing custom brick walls, installing structural concrete blocks, or creating elegant stone features like fireplaces, walkways, retaining walls, or outdoor living spaces. At Elite Construction LLC, we combine traditional techniques with modern precision to ensure excellence in every detail. From new construction and renovations to restorations and repairs, we are dedicated to bringing your vision to life with integrity, professionalism, and superior workmanship. When quality matters, choose Elite Construction LLC—where excellence is built brick by brick.