The Baseline: For a Chick-filet the chicken must be well prepared, the sides must be substantial/good, and the service must be friendly and helpful. Food: The original chicken sandwich is always awesome here and the waffle fries are always crispy. We ordered the Cobb salad with crispy chicken and a 30 piece chicken nuggets which were also very good. Service: I had a great interaction with a team member, Dylan, who was very helpful and polite. Dylan and his team got my mobile order right. Ambiance: This is probably the best Chick-filet drive thru I have ever been to because it was a festive holiday tunnel of lights. Dylan and his team put them up and made it a great drive-thru experience. It really added to my holiday this year and it was a great way to make the Marina del Rey Chick-filet a stand out. read more

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me and my daughter came here and our service was terible we had hair in our food and the food tasted revolting / terrible worse food ive ever taseted my daughter was sick and had food poisioning she was throwing up for a week straight staff was very rude and disrespectful i disliked how they were mostly teens and were not paying attention we paid 200$ for 4 items read more

My experience was more of a chick-fil-yay compared to the other chick-fil-nay reviews. I'm wondering if it's because I ordered take out, so I didn't have to interact with the seemingly unprofessional staff. The spicy deluxe never fails, and my nephew is a huge fan of what he calls "white ice cream". The fries could have done well with a bit more of a cook - Al dente is for pasta, not potatoes! read more

Chick-fil-A - Spicy Deluxe Sandwich - Fast Food Near Me - Venice, California

Ended up having to go back in order to rectify the mistake that they made. The manager (Jafar I believe is his name) was the person that "helped" me. The guy didn't actually listen to what I had told him the first time so the cashier called him back over. Long story short Jafar acted like he was too busy to actually listen to me when in fact there was no line in either the drive through or the walk through... He made it seem like he was doing me a favor when I was there because of their mistake. He didn't offer any sort of anything so as to make things right, considering I wasted my time and resources to go back I'd say a free drink is in order. Don't see myself coming back, thanks Jafar! read more

I tried Chick-fil-A and was disappointed that it was nothing more then typical franchise food. I had a Chicken Sandwich with fries and a tomato on the sandwich with an Iced Tea which $13.81 with Tax. There is no indoor seating and the sandwich was no better than McDonalds which was surprising and just as bland as IN & OUT! This location is on Lincoln Blvd in the Marina and while I have passed by thousands of times, I won't be back as the hype doesn't jive with the food. The help is fine (Kevin) and the facility is clean, but the food is woefully sub par and I won't be back. read more

Mistake after mistake after mistake. Iasked for no whip cream, the was whip cream, no jalapeño, I was on the freeway chewing on jalapeño, the next day sprite with no syrup! And if you check atvthe window, they get annoyed. There's a reason why I'm checking! Today, I asked for mac and cheese and they put potatoes in the bag! read more

Rebecca our cashier was extremely polite and very sweet. Brought out our food incredibly fast and even brought out a game pack for our little one. Food was good! Only thing that can improve is the table seating can be cleaned better since it's outdoors it's understandable read more

The morning/day crew are always nice and never forget anything that's asked for. But! The night crew are rude at the drive thru and I never get the items I ask for. read more

I recently visited Chick-fil-A and had a pleasant experience overall. The staff were incredibly friendly and welcoming, which really set the tone for a positive visit. The location was spotless, and you could tell they took great care in maintaining a clean and inviting environment. That said, I was taken aback by the price--$36.48 for two meals. Seriously? That's pretty outrageous for fast food, especially considering the convenience and speed of the service. While the food was good, I can't help but feel like the prices are pushing it for a fast food joint. So, while I'd recommend the friendly service and cleanliness, just be prepared for a hefty bill. Also the pimento sandwich literally is just a scoop of cheese. Not worth the extra $2 imo. read more

Chick-fil-A - Spicy Chicken Pimento Sandwich Combo and Peppermint Chip Milkshake - Fast Food Near Me - Venice, California

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Last night the employees at this establishment did more than their usual work duties but were exceptional human beings in helping me find my way back home after an unfortunate situation. I would like to shout out the manager, Jafar, for being so kind, patient and calm during the whole thing. Truly being a good example to the employees he manages. He was very professional and helpful. Thank you so much Jafar. Much appreciated. -Sofia read more

Never had a bad experience in this location so far everything is done well. Sometimes the fries will be over fried but everything else is good. The lines are fast no issues so far. Would def come back. read more

Chick-fil-A - Fast Food Near Me - Venice, California

Disappoint experience at this chik fil a. Not sure if it's the location or the brand in general but the chicken inside their sandwich shrunk a lot and was so tiny and mostly breading. The chicken took up only half the sandwich. When I asked for a specific number of sauces, they would limit the amount they give you and sometime even miss the sauces entirely. I got a large meal and the total was around $16! For this price you can get a meal that will actually fill you up and with good service. This location has work to improve on and for $16, will not be coming back! read more

Chick-fil-A - Spicy Deluxe Sandwich - Fast Food Near Me - Venice, California

Grew up going to chick fil a and have always loved it but the price we paid for two meals is totally unreasonable for a grab and go fast food joint. I got the meal combo, just a chicken sandwich with fries and a shake and it was nearly $18. Being the standard sandwich is a small filet on bread, with a side of fries and a shake I really feel the price doesn't match the portion or the quality. While the food was good it wasn't anything exceptional and the price honestly deterred us from wanting to come back after spending about $40 for two meals. While this location is nice and the service was fast, definitely not the chick fil a I remember growing up on read more

Dead Fly found in my morning coffee that I spit out. The food was fine but it sucked that I only found the fly when I was near the end of my coffee. I had to almost vomit and I was in panic. I ended up drinking its legs... read more

Chick-fil-A - Dead fly found inside my coffee... I didn't notice until I was near the end of my camera and it spit it out. Like what the heck... - Fast Food Near Me - Venice, California

Holy sh*t. Blond hair in the Waffle fries. They denied it but I'm telling you the truth. read more

Chick-fil-A - Fast Food Near Me - Venice, California

Excellent customer service, a sweet women was chatting with me while the order was being made. That's the first time that's ever happened. Made me feel warm read more

For reference my home Chick-fil-A is in the South Bay and have always enjoyed the food and appreciate the staff for their genuine service. Employees at this location however often discriminate towards minorities. I've been told by others, and I myself have experienced it a number of times. Patrons should not feel like their pockets are sized up based on their looks, ethnicity, or jobs, as if their money isn't good there. I work in the area, and from time to time I get a craving, so I've stopped and can recall many instances in which the employees, particularly those in the drive-thru taking orders, have been dismissive and passive aggressive. This last visit the drive thru attendant rushed my order, asking the next question before I was done saying what I wanted; mind you that I've only stopped there when there is no line as well as letting me know that there will be an upcharge for estra bacon, as if I already didn't know. Also no napkins were provided. Not to be petty, but it's the principle that counts. For instance, there was a time that they were offering samples of the pretzel chicken sandwich and skipped me for whatever reason, not that I wanted it but something told me I was judged because I am a delivery driver although I've never picked up an order from there because I don't particularly do restaurant food delivery although my previous car stated it. Some of the workers there are entitled and really need to learn to show everybody respect regardless of who they are. This is a franchised business and not to bring religion into this but as unapologetic your company is about your core values; some of these employees are a poor representation of biblical Christian values. read more

Their bathroom is so disgusting! There were pubic hairs several on the back of the toilet and the back of the toilet looked like it had not been cleaned in months. Totally disgusting there is so much graffiti on the inside of the door I don't know what to say about that The inside of the door is totally dirty even apart from the graffiti. The employees were very nice, but Get the bathroom looks like that I would hate to see what the kitchen looks like. read more

Service was good like always, it's chic fil a. DONT GET THE CHICKEN STRIPS. They charge like 3-4 dollars more than the sandwich for the 4-ct. However, the chicken tenders are much smaller than they used to be, and smaller than they are advertised as in the pictures. The sandwich has more meat. Really disappointed in chic-fil-a for charging so much for so little. The sauce in the picture can be used for scale read more

Chick-fil-A - Chicken strips. Sauce is for scale - Fast Food Near Me - Venice, California

I went to drive through this morning and got the sausage bowl combo and for the customer service, I would give them a 2 stars because they were very friendly and nice. This was the only positive aspect of the experience. My rating is low because I didn't get utensils in the bag and I couldn't eat the bowl without a spoon or fork and by the time I noticed, I was already far gone. How can you eat without any utensils? These weren't like nuggets so it was frustrating. The other main reason for the low stars is because I asked specifically to not have sugar in the iced mocha drink. I was charged the up charge which I don't mind but by the time I took my first sip, the drink was overloaded with sugar. I don't want diabetes or any health problems so this drink is basically a waste of money because I can't drink it with all of it being syrup and sugar. I really wanted to give 5 stars because I am used to always enjoying my food, but for close to $15 this morning, I don't think I will even eat at this restaurant ever again. Yeah it was sadly this bad. read more

Love the peach shake. I wish it was large though. But to be honest I dont need a large shake lol

Paid 7.50$ for this small burrito lol I never seen something so disappointing in my life. How hard is it to make a decent size burrito and the girl handing my food doesn't seem so happy either . McDonalds could never seriously this is chick fil a we expect more. read more

Chick-fil-A - Chicken - Fast Food Near Me - Venice, California

They ALWAYS forget something. Brownie that you paid for, almonds for your salad, sauces...something is always missing

At some point, they started charging $.10 for a paper bag fee. I told them I did not need the bag because it's just a sandwich. They told me that they could not take it off the fee. I had no idea about paper bag fee. I'm very well aware of plastic bags which I never get. But paper bag fee! They should be able to take this off like Target does when I come in with my cloth bags. read more

I wish they filled up the LARGE fries as advertised in the photo on the app. Like does management tell them NOT to fill up the container with fries. It's either they load up the FRY container with sauce packets, napkins, etc. to HIDE that they're skimping you so when I asked for nothing to be laid on top of my fries, this is what I got. I get it, there's worse things to complain about but I would it's frustrating when you pay for something as advertised and don't get it. But their staff is always very polite so that's a plus. read more

Chick-fil-A - photo of large fries on the app and what I expect which is what is advertised yet they always skimp 25-33% off of my fries - Fast Food Near Me - Venice, California

Do better. 2/10 morning bfast. The cheese was half out the sandwich. I would have probably been more understanding if there was a long line but I was the only one there in drive thru read more

Chick-fil-A - Fast Food Near Me - Venice, California

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After Teej and I had hunted down a 7-11 for some lottery tickets, we decided to get a quick breakfast on-the-go to eat either in the car or at our next destination, so since I hadn't yet had the chance to try Chick-fil-A and we happened to drive by one on the way to 7-11, we thought we would give it a go. If you happen to be visiting for the first time, just keep in mind that you can only enter their drive-thru via Lincoln Blvd. We had to wrap around once because we didn't realize we couldn't enter from the back area of this location but once we did, it was pretty smooth sailing. Since there were a few cars ahead of us, we decided to look at their online menu before we got to the order station and both decided on a Hash Brown Scramble Burrito with Nuggets and a Sunjoy. Ordering was quick and easy as was paying and picking-up our food and drink. We decided we would wait to eat though until we got to our destination: Trader Joe's in Marina Del Rey. I must say, I don't know if it was because Marina Del Rey was so beautiful or if it was because the food itself from Chick-fil-A was that good but that was a pretty good breakfast. The Hash Brown Scramble Burrito with Nuggets came with a packet of Mango and Jalapeno Salsa that added a nice touch of heat to the burrito and the burrito itself was perfect cooked and put together nicely. The combination of the eggs, hash browns, and the nuggets with the tortilla was just hard to beat. Simple but filling and delicious. The Sunjoy was also a nice surprise composed of Sweet Tea and Lemonade that paired really nice with the breakfast burrito. Teej and I were so happy with our breakfast choice and definitely fueled up for our shopping trip at Trader Joe's lol. Definitely a must if you're in the area! read more

It's no surprise why this place has a low rating. First time here today. Went through the drive through, had to ask for a spoon for my mac n cheese, and left before realizing I didnt have my straws for the drinks and the kids ice cream. Circled around to come back, parked, stood in line to get the straws and ice cream. Told cashier what happened. He got my straws and ice cream in a cup, with no utensil. I said can I get a spoon for the ice cream. Really? Are they for real? None of this needed to happen if the staff literally did their job. It's not rocket science. read more

I've been here twice. Both times-service has been SO slow and employees are not kind/don't care. Employees also do not communicate well with each other which is why you end up waiting more. Sad to say that this is the worst Chick-fil-A I have ever been too. read more

Was excited to hear the spicy chicken biscuit was back, so stopped by for breakfast this morning after ordering the spicy biscuit and some hash browns with ketchup. Picked up my order, should've checked it before leaving. Biscuit sandwich was just their ordinary chicken, not spicy. Hash browns were mushy, no ketchup included. I'll stick to the one on Jefferson. This store can't get an order right. read more

I went through the drive through today and received my order to see a long pubic hair in my fries . I didn't even pull off I just handed it back to the man and he looked and apologized . I would have thought that someone , any one would have a hair net on you know because they are in a restaurant and are serving food to people . When I asked about it he replied "we have hair nets in the back " Just so unprofessional They could have at least thrown something free in there or maybe I should have asked for the manager . read more

Chick-fil-A - Fast Food Near Me - Venice, California

We arrived last night & today we want light meal so we decided Chick-fill-A because some of us want a sandwich & some want grilled so we got lucky to try out this one. Food is good great value of money and tasty sauces. Highly recommend it for quick meal with saving budget. read more

BAG FEE!!! the only fastfood place in town that charges for the paper bag to put it in!! And the survey link is broken for the free sandwich....how convenient for them. I do not have anything nice to say about this experience. NOT RECOMMENDED read more

The worst service of any chik-fil-a anywhere. The staff doesn't give a crap about service. I'm writing this review after several bad interactions and this last one was the final straw. Having someone wait at the window for 20 minutes and then say their order got lost and then shrugging it off is not acceptable. I wish there was another location close by so I could never go here again. Avoid this location at all cost. read more

Horrible tasting food; so so salty and greasy. Don't understand the hype. Also the service was terrible. The staff there was ultra rude. First and last time at Chick -Fil-A. read more

The service was very quick and conveniently located. This location is very small and the service is quick fast and friendly. The food options are very good and affordable. There are managers onsite and the staff seemed to be very friendly and kind. The atmosphere in the restaurant is peaceful and it was very quiet. The food options are very affordable and cheap. Not only was the food delivered very warm and fast, but it was also very tasty. The staff approached the front counter in a courteous and approachable way. They answered all of my questions that I had. The only issue is the sitting because there aren't many options in this location. The taste of the food is pretty good and worth it. Friendly, courteous service with respectful staff. read more

Always a pleasure to pick my mobile orders. I even pulled up mid-way through placing one and still got the best service. Thanks team!

The worst chicken sandwich I've ever had. Dried out cold chicken. Wilted lettuce and nasty tomatoes on a soggy bun. Seriously is this the best they can do, I now have to drive to in n out burger just to have it not ruin my day. I'm done with this place!!! read more

They've messed up my order at this location the last few times I went. There were also pieces of THREADS in my fries. Safety and health hazard - don't come here. read more

Thai is my 5th time at this location in less than 2 weeks. Let's just say I have an addiction to the Cobb salad crispy chicken and avocado lime dressing. I need a job and would love to work here.. everyone iclean and nice and fast... thank you Thai is my 5th time at this location in less than 2 weeks. Let's just say I have an addiction to the Cobb salad crispy chicken and avocado lime dressing. I need a job and would love to work here.. everyone iclean and nice and fast... thank you read more