Great service, great chicken sandwich! First time actually sitting and eating inside. I love their nuggets too.

So I ordered a meal before the breakfast time has finished. They canceled my order saying that I was supposed to be here before the 1030 mark to check in. They did nothing to. They did nothing to correct or make up for the situation, and had me order another meal. They showed no interest in apologizing. Shame on them. read more

I've heard this rumor before and I was so disappointed that I actually experienced it but your chicken is weird. I paid $12.71 for the menu #1- super basic. Every single bite of the chicken sandwich I pulled off a big chunk of what seemed like rubberized meat attached to something stringy. Is this 3-D meat? It was disgusting. I just basically ate the bun and the pickle. If this crap quality is how it's going to be, you've lost a customer because it used to be one of my favorite things. Service was fine. read more

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The workers are so great! The restaurant is very clean. They have fun family activities like stuffy sleepovers, bingo, crafts, and more. Their food is excellent and if you have any concerns they will try to make their customers happy and wanting to come back. read more

What going on with this location. No trays, everyone running around like kaos. So disorganized... read more

Last Saturday I placed an order for curbside pick up. I parked in the designated spot for curbside pick up and waited about 5-7 minutes and no Chic Fila associate approached my vehicle. I went inside with 3 people in front of me in line and I waited about 15 minutes in line. While waiting I asked an associate and one who appeared to be a manager and advised that I've been waiting for my curbside order and no one has assisted. She said that they were busy and behind and walked away. No sorry about your experience and we will have your order up momentarily nothing. As I got my curbside and the extra food that o ordered since I've been waiting, the associate did not say sorry for the inconvenience about your order nor did they thank me for being a customer and they didn't not say my pleasure etc! Very very poor service which is why I don't like ordering or going to Chic Fila... read more

If you want to spend money on products that will not be filled up, definitely go here! Thanks a lot for a full container of sweet tea and meeting the ice line read more

Chick-fil-A - Sweet tea - Fast Food Near Me - Rancho Cordova, California

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Love coming here! Food is always delicious and they have the best dipping sauces. Plus the staff is the friendliest, I swear chick fil a finds and hires the happiest people. Hiiiighly recommend! read more

I got the spicy southwest salad. And there might've been a couple of spoonfuls of very thinly sliced chicken in it. This restaurant completely ripped me off. never again. read more

I will never and I mean never go back to this one. They need to have a health code inspection because the food poisoning I got from this establishment was absolutely awful. I woke up in the middle of the night puking and diarrhea my brains out both at the same time for several hours and had to miss work because of it. I literally thought I was dying. And what did I eat the night before a chic fil a chicken sandwich from this establishment. I don't know who didn't wash their damn hands but that is ridiculous one of the worst experiences ever. After considering how controversial and homophobic the Chic fil a franchise is i would really rather not support these awful people or their awful food. I warn u pls do not eat here if u don't want to wake up in the middle of the night literally dying from food poisoning and Throwing up and diarrhea at the same time. I have never had this happen anywhere but here literally insane. So im assuming the customer service was trash as well because they don't even care about the food enough to was their hands!!!!Mind u this was like a year ago and I still remember this traumatic experience like it was yesterday.This makes me so sad bc I used to love their food. I hope they've improved. read more

The only chicken fil a i go to. They have a a great menu and I love the salads. I'll be going back this Sunday. read more

if i could give this cfa location a 0 i would. i have never ever experienced cfa be so slow and just so bad. i ordered a lettuce wrap club and they literally just threw pieces of lettuce all together and called it a day. i asked for no tomatoes and they added tomatoes! i may sound like a karen but the cfas in elk grove have spoiled me. this isn't my first time experiencing this specific cfa having terrible service either. slow, disengaged, rude. i went on my lunch and spent my lunch in the line waiting for one sandwich. it took the drive thru worker at least 10 mins to take my order already. the drive thru window person was rude and not attentive. again, elk grove cfa has spoiled me. i will not be returning to this location. this location needs major managment reform. read more

Chick-fil-A - lettuce wrap chicken club - Fast Food Near Me - Rancho Cordova, California

Great service! Super quick and kind employees. Also love how close it is to the freeway, making it the perfect road trip pit stop. Order was exactly right and food is yummy as usual. Their milkshakes are the best! read more

Forgot all the sauces in our order when it was clearly listed on the bag and receipt.

My wife and I just moved from elk grove to Rancho this past weekend. we actually met as new hires working at the eg cfa location, so this place is pretty special to us. Now that we're in Rancho, naturally we'll be coming to this sunrise location for the fix. Well Milad at the drive through made our day. He was so genuinely nice and pleasant, which both my wife and I know isnt easy to keep up an entire shift. But he was awesome and deserves to be recognized! Not to mention we happened to get a free chocolate shake because they made an extra by accident. It was a great first experience, and one of many to come im sure. April 1st at 6:30pm read more

My burger was sloppy work with an upside down top bun... I will say my fries were better than usual... they should always be crunchy golden brown and salted! read more

Chick-fil-A - Really chick-fil-a is this how you make my Chick-fil-A Deluxe Sandwich??? I know it tastes the same but that's just sloppy!! - Fast Food Near Me - Rancho Cordova, California

0 STARSSSS I'm really disappointed with this Chick-fil-A. I ordered twice in a row and was very clear about what I could not eat due to being sick. Both times, my order was made incorrectly and included the exact items I asked to be left off. This wasn't a preference it was a health issue. Messing up once is one thing, but doing it twice back-to-back shows a lack of attention and care. I expect much better accuracy and concern from a place known for service. read more

EVERYTIME I come here, the food is amazing! And today, they were a bit late so they gave us a BROWNIE!!! The employees are NICE and the ambiance is Great!! Love you Chick Fil A! read more

I want to recognize Brady. Though he was unable to get me the extra sauces I requested, as only 2 are allowed with an entree order, he went out of his way to make me understand why. His mustache may be reminiscent of a 70s vintage adult actor but his service and above and beyond understanding of the company SOP. Thanks Brady. read more

Chick-fil-A - Fast Food Near Me - Rancho Cordova, California

Best meal in the high temperatures - Chicken Noodle Soup. Good inside air because of air conditioner working good. Serviced table in less than 3 minutes. read more

Chick-fil-A - Chicken Noodle Soup - Fast Food Near Me - Rancho Cordova, California

This location stays busy. Today I was passing by during my lunch and noticed the line was short. Score! I got into the drive through line, where I didn't move for several minutes...It was too late to reverse out as several cars lined up behind me. I sat anxiously waiting as the minutes went by. Even though chik-fil-a is often busy, they usually do a great job of moving the line along and usually have multiple workers with tablets taking orders and payments. Today, there was only one person outside and the lines were moving slower than I had ever experienced before. The line slowly crept forward and I prayed that I would not be late coming from lunch...only to come to a standstill once again. As I went to grab my food, the cashier told me she gave me a voucher for a free chicken sandwich because of the long wait. I was pleasantly surprised. I felt seen! Yes, the line was long but chik-fil-a was trying to make it right. I've waited in long lines for food before without being acknowledged. It was a gesture that I appreciated and the food came out fresh and piping hot. I ended up coming back a few minutes late from my lunch, but regardless, I left a satisfied customer. I just don't think I'll be coming back when I'm in a time crunch ever again. read more

Chick-fil-A - The line for Chick-fil-A was crazy long but when I went to grab my food, they gave me a voucher for a free chicken sandwich! - Fast Food Near Me - Rancho Cordova, California

Every visit is a great experience! The service is always quick and friendly. I'm a fan of their chicken strips and the signature Chick-fil-A sauce! The interior of the restaurant is bright, modern, and family-friendly, making it an enjoyable place to dine for all ages. read more

A little disappointed in this particular location as we are in town for a soccer tournament. We placed a catering order in the morning for 25 people so over a $200 bill. Came to pick up on time and almost 10 min later we have inquired to multiple employees about the order and was asked by several what we were waiting for. NOT one time did anyone including management provide us an update as we just stood there impatient. There weren't patrons in the lobby and so many staff members standing around not doing much of anything. To add fuel to fire, we get food back to a soccer team of teen boys and they provided NO plates, utensils, mints, and our little cow mascot. This is not how a Chick-fil-A normally operates their customer service. I am thoroughly disappointed as we are frequent guests in our local restaurant. read more

Chick-fil-A - Restaurant area so clean - Fast Food Near Me - Rancho Cordova, California

No no no ! There staff was great besides one bad egg ANILISA COUNT YOUR DAYS ! She was so rude and disrespectful... Ive been thinking about this for about a while because something's are better left unsaid. She just leaves such a bad stamp on the chick - fil- a name. read more

My son stands on side near counter for 5 minutes to ask for a togo bag. Employees including lead just walks by him like he's not there. My son said excuse me and no employee responds. Then Employees help people standing behind my son. This is by far the worst experience. The lead needs to be re-trained or fired. He has no customer service at all. read more

The drive thru line to this place was LONG on a Friday afternoon. We decided to order inside (takeout only). There were only two people in front of us and we reached the front of the line quickly. The customer service was courteous and prompt, as always, AND our food was ready and warm in about 5 minutes. In all, we spent less than ten minutes from the time we left our car to the time we got back into it. If you're in the area and haven't had CFA, this is a good way to get introduced. Definitely get the chick fil a sauce too! read more

Chick-fil-A - Spicy Deluxe Sandwich and Chick-fil-A Deluxe Sandwich - Fast Food Near Me - Rancho Cordova, California

I bought the Cobb salad yesterday and put it in the fridge to eat in the morning at work; I sealed the bag and have not opened the salad. This morning, I put sauces on, closed the lid, and shook before eating. After eating all the salad, I saw the fly at the bottom. It was dead and disgusting I was speechless and feel wanna throw up now. read more

I usually come to this location and have never had an issue with my order. However after receiving my order the other day and opening up my chicken sandwich, it seems there was an expiration date on my bun! LOL... read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - Rancho Cordova, California

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Took a friend who has never had Chick Fill A. Got them the classic with a Peppermint Shake. They thought the Wendy's frosty was awesome. Well, it's LOVE at first bite! They enjoyed the chicken sandwich and the Peppermint shake was simply the best. Two more customers for Chick Fill A. Happy Holidays everyone. read more

The new cups are terrible the lids don't stay on, please fix this. Food is great, the service great

Got a drive thru order. Went home and looked, no sauce and I specifically asked for extra sauce. Fries were stone cold and rest of the meal was still warm so the fries were not cooked or were older. Service was substandard as the person handing my food didn't even acknowledge and say anything. Just shoved the bag to my face and didn't even respond when I said that you, I thought chick fil a was a big advocate for costumer service. Just feels like the last 6-8 months the standards have gone significantly lower and lower. I've been coming to this location for the past 4 years once a month atleast. Will be going to a different location going forward read more

Great experience here today at lunch time. The workers are so nice, clean cut and friendly. The food was great and service too. Very quick but good quality, and order was correct. Just great! read more

Worst customer service, messed up order, half-filled fries and young incompetent management who are poorly trained. This happened on multiple occasions. I recently had the worst, most disappointing experience with their store management. Perfect example of a franchise being cheap, hiring inexperienced young people who lack the skills and training to lead. Their shift lead could care less about customer service. He looked the same age as my teenager... but my teenager would've provided better service. This location is nowhere near the standard the Chick-fil-A organization is known for. Drive the few extra miles to another. If they're cutting corners in one area, there's no telling what else they're cutting. So scary when they're handling your food. I will be avoiding this location like the plague. NEVER AGAIN. read more

Wow if the regional manager knew about some of the employees at this location...... Unfortunately, we had a pretty bad experience with one of the cashiers. Not the usual Chick-Fil-A experience at all. Was rushed through my order by the cashier. You could tell she was upset about something. When we went back to get a refill, before even speaking to her, she said you can't get a refill we've shut down our drink system. What? In the middle of a shift? I can see after they close, but clearly they were in a big hurry to get out of there. Even my daughter mentioned she was rude. This has not been the first time they were rude in this location. You can obviously see the rating of this location. Does management care? Not sure...... And how about those prices. I can feed 3 people at In-N-Out for what we paid for 2. Don't like those odds. read more

As of February 2021 while the county is still in the purple tier, there is no outdoor seating available and definitely no indoor dining. The bathrooms aren't even available. Most people seem to do the drive through -- be prepared for long lines -- or you can just walk right in and order, virtually no wait. I've heard the hype about Chick-fil-A for so many years and I'm finally getting a chance to try it. We made a pit stop on our weekend getaway. I read about some questionable customer service from other reviewers but experienced absolutely great service so 2 thumbs up for that. Spicy deluxe sandwich with pepper Jack $5.35 -- just the right amount of seasoning and spiciness but not enough sandwich for me to feel full. A regular chicken sandwich is a dollar less $4.29 but looks awfully naked without all the fixings. Their waffle fries are good -- perfect amount of salt and crisp. A meal costs $7.79 and comes with standard soft drink and fries. So the verdict -- didn't quite live up to the hype but I'm glad I got a chance to try it. I think they should consider making a double decker -- now that's a sandwich I'd be lining up to try! read more

Chick-fil-A - Fast Food Near Me - Rancho Cordova, California

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It's not enough you charge $10+ for a meal but to sell a nasty sandwich and mislead customers with the images on your menu board. Come on, have some class and give people what they're paying for. I refuse to eat the garbage on this poor beat bun. If your going to charge me retail it better like spot on to the image your selling. read more

Chick-fil-A - Nasty dry beat chicken sandwich. - Fast Food Near Me - Rancho Cordova, California

Terrible Terrible Terrible........... took them 20 minutes to fill up half of what i pay for, instead of buying one cup i have to buy 2 because the Person??? on the front window ??? fill up only half way... Five star is 100% and single star is 20% so you guys got an F from me... read more

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I have been to over 15 different Chik Fil A's in California and Texas. This one in Rancho Cordova, Ca is bar far the best service. The workers are the friendliest, this location is the quickest to serve you and their food is better. The customer service and attitudes alone beat any other Chik Fil A I have been to. Thank you! read more

Our food was hot, tasty and we received everything we ordered and sauces. Great food the moved massive amount of people they quite quickly.

Oh wow where do I start...the customer service is non existent, almost as bad as the homeless folk they hire at canes, except here it's just ghetto trash that think they're too good for the ~$18/hr they're making, the handheld order takers are just kicking it in the drive lane then act like you're an inconvenience when you pull up, I get it, taking orders is so hard that you have to be rude to the customer, it's ok. Train up these hood rats on some real customer service. This is a lack of accountability from management, letting your people be garbage isn't acceptable. Does chick fil a ever use produce that's not worthy of anything but a trash can? I swear EVERY time I get chick fil a the pickles are just rings of pickle skin, the tomatoes 3/4 of the time are just donut tomatoes, for a place that relies on the sauce to make the food edible you'd think they'd care about the quality of the produce they use as most customers put their own sauce on and see the produce 2 stars because they have nice ice. The mac n cheese isn't bad either. read more

Chick-fil-A - A quality chick fil a tomato - Fast Food Near Me - Rancho Cordova, California

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