Chick-fil-A has the customer experience model figured out, down to the language they use. Their food is delicious, pricing is higher than other fast food places, but the food is better quality than most other places. Simplicity is key and they've kept it simple, classic, loving, and polite. I will forever be a fan of Chick-fil-A for as long as they keep their values firmly rooted in serving their fellow man. read more

I love Chick-fil-A! The chicken noodle soup is my favorite! The salads are amazing! The sandwiches are real chicken and delicious! It's a clean place if I go inside -- I get through the drive through in a very reasonable amount of time! I leave happy, and full! read more

I love coming to this Chick-fil-A! Even though it can get pretty busy, they always keep it fast moving with short wait times. The restaurant itself was extremely clean and a bright atmosphere! My cashier was Bethany and she was so kind and helpful! The managers here are doing a great job! read more

Their employees, especially their team lead Chelsea, provide such great service and the food is always high quality. I never have to wait for long even when they're super busy! read more

I started going to Chik Fil A in the late 1960"s when my sister lived in Georgia. and I was a little girl. I was more than thrilled when it showed up in Utah. I love the regular Chik Fil A sandwich. Their lemonade is fresh and the diet lemonade doesn't even taste like a diet drink. I like it so much I buy a gallon at a time to have at home. The customer service is like no other. They get drive thru orders done so quickly by sending employees outside to take your order directly, even when the weather is freezing cold. And they do it all with a smile. We come her several times a month. read more

As busy as this location was (spring break, so there were kids by the boat load), we still received our orders as quickly as normal.

Asked for a large fry & they gave me a large fry half full. Also gave us hardly any sauce. Other chic fil a's are much better.

Bomb food, bomb service, I could legitimately put chick-fil-a sauce on all my food ever. It's kind of become fun to see how many times they respond with, "my pleasure." Like, they always remember. Well-trained, highly efficient restaurant and people. read more

I am impressed with how well all the employees are handling the stress of always being busy. They are always so nice yet so quick! one of the best locations I have ever been to! read more

If I could a combo of their amazing fries, switch off between a chicken sandwich (no pickles) and a 8 piece chicken nugget, I don't think I would need to eat anywhere else the rest of my life. God bless this place and the friendly staff. read more

Chick-fil-A is the one place that has never disappointed me ever. I am always greeted with a smile and my order is never wrong!

Chick-fil-A is the only fast food I eat -- mostly because it's quality doesn't feel like fast food. The service is always top-notch (and very friendly), I get my food quickly and the establishments are always clean. I would honestly eat at Chick-fil-A every day if I could! read more

Fresh food, blazing fast service. I've been there twice since they opened. The first time they had a double drive through line that wrapped around to the front of the store. I was hesitant but pulled into the line. I was amazed that I had my food ordered and was driving away in under 10 minutes. The 2nd time I went the double line was just barely sticking out of the drive through area and I was out in less than 5 minutes. The food is Chick Fil A. It's not fair for me to leave a review about the food because its fast food and you shouldn't expect anything more. With that said this location is a great example of what fast food should be. Fast, hot, fresh, and everyone that has served me has done it with a huge smile and attitude that showed that they wanted to be there and they apprecated me being there. I even caught a guy taking out the garbage while I was waiting in the drive through and he waved and asked how my day was while he walked by. Big thumbs up to the management for hiring great people. read more

I always love the service, they're incredibly friendly and the food is very consistent. Really surprised by how good the strawberry shake was. Real strawberries real ice cream. Probably too much for lunch but I really enjoyed it read more

3 stars because food is good! I eat there almost everyday, this is the 3rd time I've had a problem in the last couple of months, I did not get my French fries , I was at work and didn't have time to go back, I called and the girl on the phone was saying you can cone back and get them I told her I didn't have time I couldn't come back until Monday, she said um um um, she just kept saying that, so I said obviously your not interested and hung up! I'm not going to this location anymore!!! read more

I'm not a huge fan of fast food, but I do like chick-fil-a. I am also excited that they are going to (eventually) start using chicken without antibiotics. This location is new. I have usually gone during lunch hours and it gets crowded fast. There are a good amount of tables inside and I have usually been able to find something. The employees are super friendly and helpful. Also, the owner has always been very friendly and helpful as well. He checks in on the customers and asks if he can help with anything. Great customer service. read more

Food & everything was just like other Chicfila' only thing was the bathroom was kinda gross, they can't control everything but have been to cleaner bathrooms at other locations read more

The food came out well as usual. The service was OK, nothing special. The only reason I'm not a fan of this location is the lines....it took seriously like 20 minutes in the drive thru today! It was insanity. Definitely only good when there is no line. read more

Ummmm, this place is a mother's saving grace. Good, fresh food and healthier options!! They're usually pretty busy BUT they're also extremely efficient all the while being well mannered with awesome customer service. Eat more chicken I shall. read more

Never disappoints. It's Chik-Fil-A... this is a great establishment. Better than the Cougar Eats Im at BYU, they make it greasy and nasty there. read more

Had Chick-fil-A breakfast for the first time and it was really good! The two girls that helped us in the drive-thru were very friendly and polite and when I asked for more vanilla flavor for my coffee they were very nice and got me more. read more

This is just a classy restaurant chain... minus the anti gay marriage view. But look I am for gay marriage and I still think it deserves a 4 star! I go for food not for politics! They have very happy workers as they do at every location. Very flirty if its a member of the opposite sex, and very helpful if its the same sex. All of their food is good quality... a little on the expensive side. (I recently purchased their sauces so I don't have to pay 6 dollars for a chicken sandwich, I can make my own for much less.) I also dont like being around kids... so I avoid this place, because it seems that everyone in provo have at least 4-200 offspring. (which is not a bad nor good thing) THIS IS THE IN-N-OUT OF CHICKEN SANDWICHES! read more

I've never been disappointed by Chick-Fil-A. This location is like most but less busy in my opinion. A few thoughts: They apparently have iced coffee now which is nice. Chick-Fil-A sauce is good on anything. So is their Polynesian sauce. Their Kid's Meals serving size seems smaller than others but at least you can switch out the toy for a vanilla ice cream cone. read more

Chick-fil-A - "New" iced coffee - Fast Food Near Me - Provo, Utah

If I could go back in time I would have my wedding dinner here. That's how good this place is. I wish I could respond to bad ratings the same way Gordon Ramsey responds to people with peasant palates. Aka "get the f&€£ out of my kitchen". Chic-fil-A is a sacred place and shouldn't be desecrated by people who's palate would rather eat at any fast food chain over Chic-fil-A. Seriously though, f&€£ all of the haters. read more

Their food and service are always above and beyond what I expect to receive. Awesome!! The food is always prepared perfectly, I have NEVER had a wrong order at this location. And the staff is always friendly and nice. If you go inside there are flowers on the tables and they offer you mints. I see the owner/operator there pretty often as well, which is a nice touch. He is always in his business working and leading his employees. Nice job! read more

Consistently good service and good food! I can never complain. This location is on par with every chik-fil-a I've been to. They're prompt, precise, and polite. read more

This location has given me the wrong order in the drive through two times this month. They read me the correct order and I pay for my order, but they give me someone else's food. I understand that one time is a mistake and mistakes happen but two times in one month is ridiculous. read more

This location should not be allowed to call themselves a Chick-fil-A. Terrible customer service. Waited 15 minutes for chicken sandwiches. With no explanation volunteered after ten minutes we asked about the delay and we were given a very curt reply if we are waiting on fillets. Spoke to the manager and we were told we could get our money back if we didn't want to wait. No apology no sorry for the delay or sorry for the lack of communication. The one shining moment was the young lady who processed our refund she was very apologetic and kind. We will never come back to this sorry excuse for a Chick-fil-A. read more

Can never go wrong with this place. Always tender and juicy chicken. Love the customer service and how fast it is.

Everything is great about this place except for one thing: too expensive! Never any coupons or great deals like their competition. Dang them for having such good food :D read more

One of our family's all time favorite. If the drive through line is long, you can get your food faster by ordering through the app and having your food brought to you curbside. read more

This place has quality chicken for being a fast food joint. And I may get tarred and feathered for this, but I'd rather go here over Popeyes any day of the week. The staff is friendly and the food is fresh and fast. I recommend the chicken strips with Polynesian sauce. And be sure to wash it down with one of their delicious strawberry shakes. They also seem to be somewhat health conscious, as instead of a side of fries you can order a fruit cup among other things. The fruit was good and tasted fresh. Not one bit of it tasted bitter. Also, their lemonade however, was on the bitter side, but that's just how I like it so it tasted great to me. read more

Best service, Best Chicken sandwich, Best Fries (for my liking). It's always "My Pleasure" to eat there.

There food is so good! I love their classic chick-fil-a sandwich and the spicy one too. They also have such good service! Love chick-fil-a and their people! read more

The employees are great! Even when the location is busy, they are always efficient and process orders quickly.

One of the best options at Chick-fil-A is the breakfast bowl. It is very very good. I highly recommend it. The only problem is the size I could literally eat three of them and I am not a big eater I recommend that Chick-fil-A increase the size and scale back the price of the breakfast bowl. I would go there much more often for breakfast if they did. read more

I normally love chick-fil-a but this location has consistently given me stale fries and cold sandwiches. I normally tolerate it because I use so much chick-fil-a sauce (which is amazing) to make it okay but they've messed up my order the last two times as well. I would've gone back but with Corona going on I don't find it worth it. read more

I have been very impressed with this Chick-fil-A. The food is always consistent. I really enjoy the Greek yogurt parfait for a healthier breakfast option. The restaurant is ALWAYS spotless and the staff is extremely friendly. I have always felt appreciated and well take care of at this location. Any time I have heard people around me have issues with their orders, the staff goes far beyond what is expected in resolving the issue. Even if it takes refunding the client along with giving them a free meal. read more

So delicious. Their breakfast burrito bowl is great and so is their market salad. They offer gluten free options that still taste wonderful.

Taste the bigotry! how ever good people think your fast food sandwich is it's still just garbage food..