I have had a great experience with professors and taking classes at Chesapeake College in the past. However, when I called the registration office to receive assistance to have my transcript transferred, I had a horrible experience. Kelly answered the phone and was extremely rude, cut me off multiple times, and did not let me finish telling her why I was calling before she put me on hold for over ten minutes. I was able to figure out what I needed without her lack of help, but the registration office truly needs to reflect on their employees. I had a pleasant experience with everyone at Chesapeake College throughout the two years I was enrolled, until interacting with Kelly. When your job is to answer the phone, it would be appreciated for her to at least have tried to be friendly. Zero stars for Kelly. read more