Great Mechanic in Honolulu! (Kaka'ako)…read moreWhen I moved to Hawaii, I asked a friend if she could recommend an honest mechanic who does good work. She recommended Eddie's Auto Repair. The owner and mechanic is Mark, and he is definitely both honest and very skilled at diagnosing and fixing car problems. I recently heard a loud metallic bang while driving my Mercedes C280. I thought something had hit my car. Afterwards, I found no body damage, but my trunk lid wouldn't stay up once it was opened. When I brought it to Mark, he found that the trunk bracket had snapped off from wear and tear. He could have charged me lots of money to replace the bracket or weld the old one back on. Instead, he simply reattached the trunk spring to another anchor point. The trunk lid works perfectly again, and he saved me a whole lot of money. Since I live on a fixed income, I really appreciate his ingenuity and sensitivity to keep costs down if at all possible. I highly recommend Eddie's Auto Repair to anyone who's looking for an honest and highly-skilled mechanic.

I have had multiple great experiences here, from fixing my tire when others wouldn't try, to being…read morepatient with me on safety. I am actively going far out of my way to take my cars there now for other service.

brought my vehicle in for a wash and wax and left with new damage to my car…read more When I arrived home, I discovered a scratch on the rear passenger-side door along with a small paint chip. This damage was not present before the service. I contacted the business immediately to report the issue. The claim was denied, but what was even more disappointing was how the situation was handled. When I asked for a copy of the incident report and the business's liability insurance information, the woman I spoke with was unhelpful and dismissive. Rather than providing the requested information, she sarcastically suggested that I "call a lawyer and see what happens." Accidents can happen in any business. What matters is how a company responds when a customer raises a legitimate concern. Instead of taking the issue seriously or attempting to resolve it professionally, they denied responsibility and treated me with disrespect. To make matters worse, the wash itself was mediocre, as parts of the vehicle were still dirty after the service. If you value your vehicle and expect professional customer service, I would strongly recommend taking your business elsewhere.

Sorry Willy's Transmission, but after my last experience with your service I have to write a…read morefailing grade. I was asked to bring my vehicle in when the engine light on for a transmission problem. I did so and they found the fault in the transmission. They said they would call me after they did some research. Never called. I called them back and was told me they were talking to other shops to determine the problem/repairs. Never called back. I called them a week later and they said they lost the error code/paperwork and to bring the vehicle back in. Well, I told them now the vehicle was running rough and I would have to tow it in. They said they would have to talk to the transmission specialist and would call me back. Well, three weeks later of not being able to use the vehicle, I gave up with the run-a-round and went to another transmission shop. Not the way a reputable shop should be doing business. I hope this helps them to improve.

If you're thinking about getting your vehicle's transmission serviced here take your hard earned…read moremoney somewhere else. I called Willy's because my cars transmission was in desperate need of repair since it was slipping. It was failing in 2nd gear when I took my car in. I got it back 9 days later it was not smooth at all!! The cars idle was not smooth and cruising downhill feels like the car is going to slip at any moment. After making an appointment to get the work rechecked the shop called me back after 10 minutes to tell me the car is ready to be picked up and the car is all done. When I asked the gentleman for a printed report of the inspection or what was done in the short period of time he informed me that there was nothing to report back to me. Complete rip off for nearly $5,000 dollars. I will be taking my business elsewhere and most likely have to spend another couple thousand to get my transmission running smooth. The fact that my car was completely dismissed at the inspection indicated to me the quality of service this business does. SAVE YOUR MONEY AND GO SOMEWHERE ELSE!!

Thank you Howard && his colleague for tinting not just my car but also my mom's. Only I was…read morescheduled but my mom wanted a quote && he said $150 for just the front sides because the back was already tinted from the dealership. && he said, her car can get done same day && only take like half hour. Mine car got done just a little over an hour && my mom's was less than half hour. Thank you again for your hard work !! Highly recommended; super nice guy, quick && efficient

Window tint for my Prius was $350. All windows tinted except windshield. Their job was done in…read more2hours and it's easily worth the wait. I was very impressed to see before and after, highly recommend to everyone!

I recently needed an oil change for my 2015 Chevy Colorado, and the timing couldn't have been…read morebetter--I had a gift certificate for an oil change at A‑1 Auto Repair. I called this past Monday, 3/21/26, and Timo answered. I asked if there was any chance of getting in on Wednesday, 3/25/26, even though I knew it was short notice. He let me know they were pretty booked that day but offered Thursday, 3/26/26 instead. My schedule was full on Thursday, so we settled on Tuesday, 3/31/26. Later that day, my Thursday opened up, so I called back. Timo picked up again and was able to fit me in at 9am. Super easy, super friendly. When I arrived today, 3/26, the owner, Bubba, greeted me right away and welcomed me in. I let him know I had a 9am appointment and that I was a few minutes late because I went to the wrong address. I also mentioned that I'd actually been to them years ago at their old location (funny enough, also with a gift certificate) and had a great experience back then too. Bubba shared that they'd moved to this new spot just about a year ago. He checked me in and asked if I planned to wait or leave. I told him I'd stay, and he gave me the option of sitting outside or heading upstairs to their waiting room with AC and a TV. Upstairs, there's even a window where you can see the mechanics working on the vehicles, which I thought was a nice touch. I got some work done on my laptop while I waited. A little later, one of the mechanics came up to let me know he recommended a tire rotation. He walked me through the estimate he texted over, and I approved it. Not long after, he came back to tell me everything was done, and that I had a zero balance. I asked if he was sure because I was prepared to pay for the rotation, but he said Bubba took care of it. I thanked him and asked for his name, and he told me it was Timo. I mentioned that he was actually the one who helped me over the phone when I booked my appointment, and I thanked him again. That kind of gesture says a lot about the heart behind a business. When I headed downstairs, Bubba even backed my truck out for me so I could pull right out. I thanked him again and was on my way. From start to finish, the service was genuinely great. Everyone was friendly, laid back, and humble. The shop itself isn't fancy, but that's part of its charm--you can feel the honesty and hard work in the way they run things. It's the kind of place where you know you're being taken care of, not taken advantage of. I highly recommend A‑1 Auto Repair and will definitely be returning for future service or repairs. Mahalo to Bubba, Timo, and the whole A‑1 team for the awesome experience!

Shity ass costumer service. Be for i could explain the situation of vehicle he said bring it for a…read morediagnostic and hanged up.. I jus need a motor swap they missed out on a big cash money job I got money to fix my truck. I know what's the issue with it.. been told the issue by my insurance.. so good JOB FKN A1 AUTO FOR MISSING OUT $20,000 CASH JOB. FOR POOR CUSTOMER SERVICE. CLOWNS!!!