Food had gone way down hill since the last time I visited. Used to be the best chicken fingers ever and now they taste like Jacks. Runner brought our food and plopped it all down in the midst of a ton of dirty plates with no room for us to eat. Would have ordered another round of drinks but server was no where to be found. Lovely to eat dinner a Amidst dirty plates. We had to stack them in the middle of the table as if we had no manners to be able to accommodate the entrees. We will not be back. read more

Cheddar's Scratch Kitchen - American Near Me - Huntsville, Alabama

I'm only giving it a two because my wife enjoyed her chicken tacos and pineapple mojito. So one star for her and another star for the waitress. Too start my margarita tasted like dirty mop water... Awful. I ordered the Grand Burrito.. nice portion, it came out below lukewarm. As the waitress if the could microwave to heat up a little, came back dried up.. manager came out and took it back.. he was very nice so I'm going to give another star because customer service is my biggest pet peeve of them all. read more

I had a horrible experience at this Huntsville location yesterday. I took my family there and was "greeted" by the rudest hostess I have ever encountered. She came to the desk ,rolled her eyes at us and bucked her head towards me as though she was disgusted by our presence. We told her there are 3 to be seated . She then stared my brother down while gathering the menus. She proceeded to take us to the back of the restaurant where it appears she seated most of the African Americans in the restaurant. My father stated he didn't want to be seated in the back. I asked her is there somewhere else we can be seated. She stood looking at the floor for about a minute before she simply shook her head "no." I repeated the question and she just shook her head "no". So we decided to leave. One the way out I asked her the name of her manager. She only gave me a first name. I asked her for the last name and she claimed she didn't know his last name. Another waitress was passing by and I asked her the manager's name and she also claimed she didn't know who the manager was. I found an African American waiter who actually knew the manager 's name. I did speak with the manager who offered to seat us wherever we wanted but when I went to get my family and bring them back in to be seated, we stood there for a few minutes with no manager to be seen. Needless to say, I will not return to Cheddars in Huntsville Alabama .In 2023, this foolishness will not be tolerated. I plan to copy this review to the corporate headquarters as well.If I could give a double negative star review, I would read more

We stopped in for early New Years Eve dinner and it was amazing! My daughter had the Monte Cristo and I had the Blackened Tilapia with Shrimp. Drinks were great, food was good, service at the bar was personable and fun! Gave it a four because the front entryway could have been cleaner. read more

Cheddar's Scratch Kitchen - Monte Cristo and Blackened Tilapia w shrimp - American Near Me - Huntsville, Alabama

I really wanted to like this place. We've done take away before which was delicious. But sitting down inside wasn't the best experience. It was busy on this visit but this shouldn't mean that the service should be any less. We waited an ok amount of time to sit down. We waited about 5 minutes before our server walked over to greet us. We ordered drinks and an appetizer. Our appetizer came before we got our drinks. We saw our server a total of 4 times the entire time we were there. One of our meals was a ribs and shrimp plate but the shrimp were missing and we had to ask for the shrimp to be brought out after. Overall, good food but bad service. Probably won't be coming back any time soon. read more

I have to admit this is a hard review to write. On one hand the food was excellent, on the hand the service was horrible. My dinning companion and I was near the UAH and decided that we wanted to stop by for a Sunday evening meal. We are a busy couple, lots of activities through out the week so we tend to eat out more than we do in, so we have seen all levels of food and service , but Sunday night was just plain bad. I should have known it was going to be an interesting evening when the gentleman setting next to us at the bar had to continually ask about his order, and when in came, he very politely continued to ask for salt/pepper/hot sauce and not to mention the missing gravy that he had ordered with his dinner..... His departing comment to me was "Good Luck"... I am understanding when a restaurant is understaffed or has other issues but Sunday night the Bartender assured me that it was not the case, she was just behind.... Well, we could never get a wet cloth to wipe the bar area down that we were at for some time. When she finally brought our menus, we had to shout our orders across the bar as she stood in front of the kiosk and entered our request. Fortunately our orders came out correct and the food quality was there. I had the Shrimp and Chicken Combo and my Dinning Companion had the Chicken Finger Platter... All the food was prepared correctly and the chicken was not dried out, tender and tasteful .... But alas the service stayed below par. While we dined, at least two couples left because they could not get any service. I requested an additional adult beverage half way through my meal and my dinning companion requested a refill as well, neither was ever received . The Bartender was polite and kept telling us we were going to receive our next request, but they never came.... Sorry to have to give them only 2 stars.... I eat out for convenience, to enjoy my companion's company and that of friends, to relax and not face the prep, cooking time and clean up that eating in causes... but when service is non existent , then I am robbed of the enjoyment of a dining experience .... read more

Service was extremely slow even though it was a Thursday at 5 p.m. & the restaurant was relatively empty. What was a BIG red flag was the manager climbed on the table in a booth to change a light bulb & was assisted by the host. He stood on the table in his dirty shoes & when finished did not have the table top cleaned. After a while, the host seated people there. Yuch!! I wondered how clean our table was - it looked ok. read more

There are several items on Cheddar's menu that my wife and I really enjoy. Unfortunately the service at this location is nonexistent. The employees here are lazy and have a don't-care attitude. We waited for an extended period after being seated and were ignored by the wait staff the whole time. We finally got up and left. This place has a severe management problem. read more

I always enjoy my food from Cheddars! It's basic American restaurant food, but their croissants are really good! I also really enjoy how inexpensive the food is!! read more

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Maybe the service is better if you eat inside but ordering to go is a nightmare. I placed my order and was texted a specific time to pick it up. I showed up at said time and 45 mins later they still hadn't fixed my food. I just asked for a refund and left. read more

The Monte Cristo sandwich is EVERYTHING you dream of in a sandwich.the most delicious sandwich I've ever had . Although my favorite dessert Apple pie /Carmel and vanilla bean ice cream Sweet memories I long for it . The prices are reasonable.The plus is that CHEDDARS is a super friendly warm environment.For a family outing's or date night. You can't go wrong here Tonight it wasChicken Pot Pie. Try it I'm sure you will like . read more

Our server was phenomenal! I can't remember her name, but she was very attentive and friendly. However, the food was a big letdown. We have a Cheddars in Georgia, and the food just did not compare. I was raving to my boyfriend about this place and since we were passing by, I figured we could give it a shot. He thought the food was just "okay." I thought so too. What a huge disappointment. Rating 3 stars only because our server was great! read more

Cheddar's Scratch Kitchen - Chicken tenders platter with broccoli casserole and buttered corn - American Near Me - Huntsville, Alabama

Wait time was about 20 minutes only because we had to wait on another couple. The Texas T-Bone was soooo delicious!!!! By far my favorite. Everyone enjoyed their meals. Nice and warm on a cold rainy night. Staff was friendly and attentive. read more

I've never been here and I'm deaf but I heard it's good. Food is cooked and brought to you by humans all in all it is a restaurant.

This was my first time going to a cheddar's, I will not be back. It's very dirty inside, the staff were constantly talking to each other and ignoring other customers, when I got my food the fries were cold, I asked for the manager and I waited about 20 minutes before the manager came to our table. Our server was decent she did seem new and did not know what was in the new orleans pasta. Overall the whole experience was a 3/10 read more

The restaurant appearance is nice, the staff is very friendly but the food is par/sub par unfortunately. The food okay leaving me wondering why I came out to spend money on food better cooked at a fast food establishment. The food was over cooked but as customers you do not complain, because we have all seen the movie 'Waiting' (an excellent comedy about the food industry). I guess if you like over cooked bland food this is the place to be. read more

Great food, lackluster hostess and server. They both technically did their job but I felt like I was 'putting them out' by being there. No eye contact, no smiles, no enthusiasm. My teenage daughter even said something to me about the server not being very nice. Granted - we got our food on time, it tasted great, and the orders were correct. I did leave a 20% tip but in the customer service driven food service industry I would have left more had the service been more pleasant. read more

First of all I do not like to be lied to manager Kyle. We ordered a Rib and Shrimp plate and also a Burger and fries plate. when we returned to our hotel the food was so DRY and HARD it tasted like they had been letting it sit since lunch. i was in town for my birthday and also another event. I called on 03/21/24 and spoke with Mr. Kyle the manager, who asked me why didn't i come back....really I was there for my birthday and WE had another event to go to- When it was over you all were CLOSED. However......my bill was 35.93 . I was assured that I would be refunded for the meal. Today my bank informs me that I have a pending credit for 18.00. What!!! Really!!! not only am I posting it here but in several other places.....Thank you for ruining my birthday dinner....thank you for lying Mr Kyle and IF YOU ARE IN HUNTSVILLE ALABAMA DO NOT EAT AT CHEDDARS FIND ANOTHER PLACE!!! read more

I've been a fan of Cheddars for a long time, so I was interested to see if their curbside service would match up to prior experiences of sit-down dining. I will say, they followed all of the instructions I left on my mobile order and didn't forget anything down to the plastic ware and extra sides of ranch. I ordered the chicken tenders with fries and broccoli and cheese casserole with ranch dipping sauce. Their ranch is always delicious and tastes homemade and the flavor of the meal did not disappoint. However, the food didn't travel too well. I'm not sure if the food was hot upon arrival but within the 12 minutes it took to get home my food was cold and a little soggy. I re-heated it in the air fryer and it was back to the meal I knew and enjoyed each time, but wouldn't prefer curbside again unless ordering a different meal that travels better. Kind service and good price for the amount of food. read more

Cheddar's Scratch Kitchen - Chicken Tender Platter (No. 8 Special) - American Near Me - Huntsville, Alabama

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Ahhhh Cheddars :( I love you so much. Why do you always have to be so bad to me. The first time we came here we had Kennedy as our server. Boy was she rude! It took her 10 minutes to greet us. Why? It wasn't even busy as we came around 2:30pm. She was a miserable waitress. She seemed very annoyed the entire time. I didn't want to go back there ever again but my husband really liked the food so we gave it a second chance. It was much better and we really liked our server Michael. I thought that this place was a go as long as we avoided Kennedy. Nope! We went in today around 1:30pm. Went to the bar. Sat there for a good 10 minutes. No bartender. My husband went to the hostess and asked if we could indeed sit at the bar after waiting a good 5 minutes. She said yes. We waited another couple of minutes. I grew frustrated and went to the hostess and asked if there was a wait for a table. She said no and sat us in the bar behind a very large group when there were a ton of open tables that we would have preferred to be sat. Certainly nobody could see us and we were very claustrophobic sitting there. I grew enraged while we were waiting for our server, the bartender finally comes out! People had just sat down and she was already serving them. I was going to get up and go back to the bar when our server Justin came over. We put in our order. We were not comfortable where we were sat so we decided to move up to the bar. The bartender was extraordinarily rude! Then she had the nerve to whisper about me to her coworker while starring at me. I told her that we wanted to sit at the bar and she was nowhere to be found. Her excuse was that she was in the restroom. Whatever! She made our meal terribly uncomfortable. This is obviously a trend! The food and atmosphere are great, customer service is seriously lacking. I am happy at least Justin was very nice and treated us well. This place is definitely a hit or miss. I prefer consistently good customer service and for that I will NEVER come back! 2 stars because the food is awesome. read more

Cheddar's Scratch Kitchen - Really cool fish tank - American Near Me - Huntsville, Alabama

I wanted to give a good review because it's been a long time since we have had a good experience eating out anywhere. The food was delicious and our server was extremely attentive and friendly. I would ding them a half star for one thing, but that would be unfair to our server because she was 5-star worthy. We really enjoyed our meal today! read more

I honestly hate to write this review. But, I don't know when I have had a less pleasant experience and a Cheddar's. We've dined at Cheddar's for many, many years and generally enjoy them very much. However, this particular location was not a good experience at all. I ordered my old standby, country fried steak. I can't even tell you how long it took for the food to finally come out. When it did, the steak was fried to a solid mass. It was like trying to cut through a football helmet. The meat inside the breading was petrified. The food was half cold, and the green beans were so husky I was constantly having to spit stuff out and put it on my plate. The service was slow as molasses. I had to sit at the bar as I was dining alone, and there were only a few people sitting at the bar. But still, the bartender does have to prepare drinks for all the servers as well, and I do understand that. But they should have had someone to expedite the food from the kitchen to the customer. At least, that's how we've always done it in any restaurant I worked in. Anyone who is free would take the food from the kitchen to the customer so they could get it as quickly as possible and hot. That was not the case today. Bottom line, based on my experience today, I honestly am very unlikely to even want to return to this location. It just was not a good or pleasant experience at all. Just threw away 21 bucks for lunch. Next time, I'll go elsewhere and just get a burger. read more

I honestly didn't want to go here but my companions did not provide me with any other choice. Here's the gist of my experience: The honey croissants were good. We each only got one though... I ordered a raspberry lemonade and the bourbon glazed salmon with mashed potatoes and coleslaw as sides. The lemonade was drinkable, but my roommate's Arnold Palmer was not good in the slightest. As for my food, the salmon comes with rice as well as my sides. The salmon also came with extra glaze and a lemon which was a plus. I still needed more lemon, but the salmon was good. The rice was noticeably salty, which was unnecessary since the salmon had enough. The mashed potatoes were good, but the skin was in it so they should use red potatoes instead of brown. The coleslaw was good as well. Overall, this was a decent and filling meal for a small woman. I'm not sure if this was because I ordered one of their better options? I would recommend this specific menu option if you plan to visit. read more

Ordered the shrimp and chicken with broccoli casserole and fries. I'd say everything was room temperature. Chicken piece is sort of a processed patty. Reminded me of a processed Tyson patty. Fries were room temp, that made them especially bad. But the shrimp did have a nice spicy flavor, but once again room temp. We also had the Caesar pasta chicken salad. Overall salad was good but once again the chicken was some sort of processed chicken patty sliced. Definitely don't have Cheddars on my return list. Server was ok, but never asked if food was good or otherwise. Clue might have been me pushing plate aside with 75% of plate untouched. read more

Ayanna was an amazing server! The croissants, spinach dip, and cheese bites are fantastic. Food was delicious and cooked to perfection. Wonderful experience! read more

Do I have to give any stars to this place? This dining out experience was an absolute train wreck. Where do I start...the waiter who was snapping at the other waiter, the cloudy fish water, the cockroach running across the table or the manager who said they can't control pests? Well you could start by vacuuming the floor. I can't believe this place hasn't been shut down yet by the board of health. This place is a dumpster fire that will continue to smolder till the management is rebuilt from the top down. read more

Cheddar's Scratch Kitchen - Under our table - American Near Me - Huntsville, Alabama

.It's A Sad Day when one of your favorite restaurant sucks! 30 min wait I can deal with. To be seated 20 minutes for drinks that is a shame Appetizer 30 minutes cheese and chips Food 4 people hour Taste of food. Sucked Old oil was used for Monte cristo and fries Baked potato were old and cold My soup was cold and my dessert spoon not soup spoon stood up in the cup Cheese cake old and crusty. Sobsad read more

Food came out in an hour but the food came out barely warm. Order was wrong. Ordered tenders and shrimp and only got tenders. Also ordered Alfredo but no sauce came on it. The service was great though waiter was amazing and kind. As soon as we told him our order was wrong he fixed it immediately. read more

I called twice and was placed on hold for 5 minutes each time. After calling the third time, I heard the woman asking for assistance for me and heard laughing in the background. The lady on the phone then said that she was going to transfer the call and that my order would be taken. I was placed on hold for another 2 minutes. I practically hung up and drive there only to find 3 employees outside with the door open going towards the bar. This is why no one was able to answer the phone. read more

Worst service ever. Long wait just for water. Charged for beer we didn't get. Dirty table we were sat at. One of my kids got their food way before the other one so you know how that went. read more

This 5-star goes specifically to Joshua, our server who took excellent care of us...can't remember the last time I had such exceptional service! I have been to this establishment many a times while in the area, honestly have never been a major fan, but it's a solid establishment. When folks in my party suggested this for dinner; I rolled my eyes and obliged...I have No complaints about the food last night, actually the chips and queso was great, and everyone loves the croissants, but Joshua was absolutely extraordinary! If there was a suggestion box or a hotline; I would have called. So I hope management knows what a gift he is! I will be back, and I certainly hope to be seated at one of his tables. read more

Dang it, I really hate to fuss.. My worst ever experience at Cheddars. I came in, tired from a long work day, hoping to get a meal to go in a timely manner. Was here 22 minutes, sitting at the bar, before my order was taken. The carry-out server said if the order was big, I'd need to go to the kiosk to place the order. He did produce a pad and wrote it down. Did get a beverage at 8 minutes. After finishing it, pushed the bottle forward and waited 10 minutes for the bartender to come back around. Asked about happy hour specials, nothing. Asked basic draft pricing (Bud Light) and bartender wasn't aware and had to look them up on the screen. Received food at 53 minutes after entering. Had to wait 11 minutes, with food getting cold, for the bartender to cash out. The one redeeming factor, the initial food was good, even though not at peak temperature. Cheese curds barely warm when I got to the car. We'll see about the rest when I get to the hotel... read more

Everything was good. Food, waitress was very nice. After eating I went to the bathroom before we left and as I sat down I saw a roach crawling by the handicap stall. And as I was washing my hands there were 2 dead roaches by the sink.. ugh! I feel sick just thinking of how the kitchen may look and if it is infested!? I don't think we will ever be back! We should have went to Longhorn like we first planned.. read more

We stopped in after bowling at 845 pm Tuesday. It was quiet but we were able to get a full meal. They close at 10 pm but we stayed later with no problem. Had salmon with rice $11, steak and salmon with shrimp. I did not like true shrimp because it was fried. My error. Rebecca did a wonderful job of serving us drinks and appetizers. The girls ordered Tea flavored drinks Strawberry and pineapple tea. Good place for grand children and the young. They also have a sports type bar with televisions so you can go and watch a game without children. read more

Went here for dinner on a Wed. Hostess seated me immediately. The waitress was very attentive as I waited for my guest to arrive. I ordered a drink and the honey butter croissants (YUMMY) while waiting. For my entree I had the blackened mango salmon with broccoli and baked sweet potato. The entire meal was just ok...would NOT get it again. The broccoli was soft and the potato had more butter than I prefer. I might visit again just to try something else but it's not a MUST for the remainder of my time here in Huntsville. My nephew was pleased with his meal, he had bourbon chicken and shrimp with rice and a salad. read more

I usually Love Cheddars but this location let me down. The mac and cheese was watered down, philly cheese steak sandwich was waaaaaayyyyyy too salty, fries were cold, pot pie filling was not rich and creamy like usual, and the monster cookie dessert was tiny-see photo- The chicken tenders were delicious and the strawberry lemonade was fresh and full of strawberries. We probably won't go back to this location. read more

Cheddar's Scratch Kitchen - Monster Cookie has shrunk but still costs the same. Lame! - American Near Me - Huntsville, Alabama

Good food at fair prices. Large portions and very friendly staff. I will go back next time I'm in town.

This place sucks... tables were sticky, bad/poor server... they put us in the back where we weren't noticeable... they didn't come to check on us nor care we were here we stayed almost 3 hours 1 hour waiting just for our drinks!! Then another 30 min for her to ask what we want for food... then an hour and some for food alone... I just don't get this we were very kind and they didn't really care much at all.. I didn't think she deserved a tip but we gave her one... it wasn't very nice not sanitary at all sorry not going again not sorry for y'all. Very bad and nasty food.. food wasn't great at all also... read more

Not impressed, last time we were here there was water all over the floor under our table, the windows needed to be cleaned very badly. This time we waited 20 minutes before we had a server, we were just getting up to walk out when she showed up. The hostess kept removing her mask and having long conversations with co-workers. My "lemon" chicken had NO lemon or any other seasoning. read more

Giving a one star only because it makes me put something. My husband and I went here a couple months ago and the food was ok... the service was ridiculous. We decided to give them the benefit of doubt today (maybe they were short staffed... whatever) and went back today. The hostess showed us to our table and literally POINTED to the table while walking off. After 25 minutes of no one even speaking, we finally got up and walked out. Do better! read more