I thoroughly recommend this Urgent Care Place. I was x-rayed and seen by the doctor within 30…read moreminutes. Very professional, courteous, friendly people. I was impressed with their concern about costs and keeping it down. With my previous interactions with other Urgent Care facilities, this place is tops.

Called the family medicine clinic today as a new patient to make an appointment, and honestly, the…read morecustomer service was disappointing. The attitude I received made me feel like I was bothering them just by calling for help. If you're answering phones in healthcare, a little kindness and compassion goes a long way. Maybe a customer service class is needed. On the other hand, THANK YOU to the kind receptionist at Dr. ViAstor's office. They didn't have any availability, but she still took the time to listen, help me, and talk me through this difficult time. That kindness meant more than she knows.

Dr Menard and staff are very thorough and compassionate about patients. They ensure their patients…read moreunderstand results as well as upcoming care needed. Take the time to explain what is going on. Keep up the great work!!!!

The staff here at this Southstar URGENT CARE, especially Mrs. GABRIELLA JONES DE'LAY-FNP is the…read moreBEST, Along with her assistant Mrs. Eryn-MA they deserve to be rewarded everyday!​

This center has changed:(. For the worse . Wait times have increased and it's hit or miss with the…read moreproviders that work there. The manager is not a medical provider. I had a very bad experience yesterday . I will never go back . I actually have used this unit sense 2014 but the new owners have a management problem bye bye

It's a blessing when medical professionals take your symptoms seriously and prescribe medications…read morethat will eliminate any possible causes that brought you to a walk in clinic. ExpressMD will be our go to in the future after today's experience.

Highly recommend! Super quick. I was in and out for my lunch hour. The entire staff were all super…read morefriendly. Dr Shane was very nice, knowledgeable, and explained everything so well. The location was easy and convenient to get to. I will definitely share my experience with my family & friends :) 10/10 Cindy Comeaux

This is a newer hospital and it is lovely, especially the grounds! I'm rating this hospital with 4…read morestars but there were staff that definitely deserved 5 stars! For instance, Jamie the nurse... so friendly and accommodating. Really makes a difference when a loved one is sick and you're having to stay with them to help! Jackie the nurse... amazing!!! She went above and beyond for my dad. So helpful and very knowledgeable! Tom the respiratory therapist.. amazing!!!! Researched ways to figure out why my daddy wasn't breathing well, and came up with some very innovative solutions! Always investigated an issue so that his helpfulness was meaningful. The rest of the staff, mediocre. The current night shift.. it's 9pm and so I stepped out to ask when my dad would be receiving his bath... the RT told me "oh, I don't know. It will probably be whenever she gets to you." Really!?!! Whenever she gets to us? Wow I would have never known that had this woman not told me. A 5 year old would know that. My dads gown is wet and they have not bathed him. UNACCEPTABLE. Doesn't she understand that we don't want to be here either. It's unfortunate because the rating is affected by the bad patient experience as well as the good. Of course, this one person doesn't take away from the fact that there were some amazing people. But it's just a huge disappointment being cared for by staff that obviously don't want to be in health CARE.

I had the pleasure of being serviced by the most caring staff at Women's and Childrens center…read more From security Tammy, intake Terrilyn and being escorted by wheelchair by the Technician Ashley and free parking valet. I aapreciate the professionalism exuded by the whole staff. They all should be acknowledged for the care and concern exhibited. THANKS TEAM. A happy patient!!

The horses and doctors were so helpful and nice not dismissive at all. They actually listen to you!!read more

Everything was great from the receptionist to the care. I brought my daughter for a sports…read morephysical; everyone was very helpful. If you need a walk-in clinic, I recommend you check them out!

Not only have I been to the walk-in clinic a bunch I became a Pro Med X member and I am very…read moresatisfied. They are always there when I need them and now they have the advantage of telemedicine. Cost wise, this is the walk-in clinic to go to in Lafayette. If you are feeling really bad and are worried about sitting in a full waiting room, you can always call ahead. The staff is very friendly and always there to help in your time of need.

Great clinic with compassionate staff. Took less than an hour and I was happy with the service.read more

If you are looking for rude, unprofessional, and don't care attitude then this is the place for…read moreyou! Went this morning with my husband to get his stitches removed from his ankle and to get it checked out and the doctor that saw him Dr. Sidney St. Amant was rude and just didn't care to hear anything my husband had to say. He act like he didn't believe a word he was telling him when he tried to explain that they did in fact put him out a whole week for the injury. He made the comment "well I would've sent you back to work the same day". He said this twice! Mind you my husband couldn't even walk around or put weight on his foot the day it happened and the couple days after. My husband tried to ask him a question work related and he cut him off and said " you can do whatever you want". How is this type of attitude professional? He didn't even ask my husband any questions all he did was take a stitch out and tell him that they weren't ready to be taken out and that he would've sent him the work the same day he got the stitches. Not once did he ask my husband if he was in pain still, could move it his foot around, or walk around on it. Unprofessional! Don't care! Rude! We will not be coming back here for anything and will find somewhere else to go that actually cares about the patient!