The service was excellent at the register The person that…read morebrought the food was very polite The inside area is clean The chicken strips & fries were very hot and very good Will visit again soon

When you go on the Athens subreddit you see the Townies lamenting among many other things the loss…read moreof Guthries. I guess Guthries was a pioneer in chicken tender restaurants. I've noticed that Guthries was franchising so hoped one day I would be somewhere I could try it. Well today is the day. I'm just going to summarize my feeling right now. I do not want more restaurants with bland chicken and a special sauce. Just stop with the sauce, season the bird! I went in, ordered at the counter, sat down and waited about ten minutes for my order. The chicken was a little overcooked and could use some seasoning. The crinkle fries were crisp but just were not hitting and I like the crinkle style. The toast was properly cooked but was limp. Ok Guthries is a known tradition, people like, but it is not for me.

My experience at every single Zaxby's is pretty poor, but cartersville location by the hospital is…read moreBY FAR the WORST. In the past couple years, I've been to Zaxby's only a couple times, and here is my experiences: waiting 45 minutes in a parking lot while waiting for an order that was placed ONLINE 20 MINUTES BEFOREHAND. They once threw away my receipt without asking if I want it, THEN decided to ask if I wanted it, and I said "I did but it's fine", and instead of accepting my decline or reprinting the receipt, they FISH IT OUT OF THE TRASH AND GIVE IT TO ME. Found multiple short, black, curly hairs in my milkshake. And while those were all on separate occasions, here is something that happens without fail at EVERY ZAXBY'S location. You pay for every single sauce you get, and THEN THEY DON'T GIVE THEM. Most fast food chains at least let you have a couple free sauces and charge you for excessive amounts. But Zaxby's charges for every individual sauce. And then you find that it's not in your bag or any of your boxes. I think it's ridiculous to charge for a 1 tablespoon serving of sauce in the first place, but then to hold them hostage from customers is insane. It happens so much I almost think the managers TELL their employees to do this so that they can make a couple extra bucks. The workers are always cold and miserable towards you. No matter how many times you say "thank you", "good evening", "have a good day", it's always the same. And I know it's not just my bad luck either, I've never heard anything good about the Cartersville Zaxby's. I got my blood drawn the other week, and the workers were talking lunch, and upon someone suggesting Zaxby's, another worker shared that they got food poisoning from this location recently.... I don't understand why anyone would ever want to go here. Price is higher than a cat's ass for the worst service you'll ever receive.

Thought we were stealing our food. Went to pick up a mobile order and comes and says we need to…read moreverify our food! This has never happened before. Others were picking up there food next to us and walked out the door, no questions asked. We went to pick our food and tends to walk to us and starts to ask for me to verift our order. We were the only ones to be questioned. This location is not worth it. I would rather go to a location 15 minutes away than to deal with this

Horrible customer service. Took a very long time to take our order. Every time we would order…read moresomething she would say that she cannot hear us. However, she sounded like she was talking underwater. We pushed the button to ask a question and no one ever responded. The young lady that bought our food out, had a very mean look on her face and did not speak to us at all she just handed us our food and walked away. No thank you or anything. She looked annoyed like she did not want to be at work. We went out of our way to come here because there is not a Sonic near us. We typically enjoy our food but today it was mediocre at best. Very disappointing!!

This is of course a very subjective review and it's a fast food joint so take it with a grain of…read moresalt. If you like Sonic food then this is a good place, if you don't know Sonic food then picture a concession stand at a football game, but definitely better tasting. As far as this location I am giving them a 5 star review based on the employees. The food is ok, nothing negative to say. I come here probably once a week or so because it's close to my house and it's convenient for when I'm out and about. Most importantly the staff (I've only met the staff that comes to your car) are always smiling, pleasant and professional. My order is always hot, timely, and professionally delivered to me. I have probably been here 40 to 50 times and the staff is constantly great. I'll keep coming back for that alone as long as the food doesn't go completely downhill. Kudos to the management for hiring and keeping good staff and running a good shop! (And please tip your carhops, folks, they run all day!)

I got the #15 sam gye tang (4/5) (rice stuffed chicken in soup), which was good! It came out super…read morehot, so I had to wait for it to cool down. It had a good flavor, and the chicken was nice and tender; it felt right off the bone, and some of the bones were crumbling. The side of rice it came with the was great for soaking up the broth. The appetizer sampler was also good. Our waitress was super nice and friendly (4.5/5). The restaurant ambiance is good but nothing out of the ordinary (4/5).

Have nothing but good things to say about this restaurant from management to customer service to…read morethe food and please do not let it get it twisted the playlist is off the chain if you know what I mean and if you can't relate. The only thing I can say is go there and experience it yourself!!!!

excellent customer service. We went through the drive-through so I cannot speak on the inside. I…read moredid ask for no ice cause I still got ice, but that's how it is nowadays. Otherwise no issues.

Everything at this location is hit or miss the customer service the cleanliness of the restrooms…read moreand your order being made correctly without any errors or missing items. The parking lot is not equipped to hold a large quantity of cars so you have to park in front of target and walk over whereas they close this location and did construction however, they did not expand the parking lot which I feel is selfish. Check your food before you leave cause you're never guaranteed to have your order made correctly without missing items. Also, they can be pretty passive aggressive like you're spending their money. Please remember to check your food before you leave because they will give you a fried block full of potato pieces Better known as fries! I definitely wish we had a standup restaurant in this city

Always immaculately clean, I arrived to staff sweeping the already pristine floors before mopping…read moreto a gleaming shine! Modern accoutrement throughout, you can order on the app, or at the kiosk. I tried the new chicken finger chipotle crunch-wrap slider and it was FANTASTIC!

I tried eating here 5/10/26 I don't like using the kiosk…read moreand usually ask for someone to take my order but they didn't want to and said I have to use the kiosk. So I just walked out and went somewhere els

I ordered a double stack bacon chess burger. It was delicious. A side of non greasy onion rings…read moredelicious. And a drink all for $13.00. I did try dipping my onion rings in the Famous Freddie's Fry Sauce. I liked it until I saw the ingredients. #1 Soy oil ick. Otherwise the retro 50's decor and the nice cashier I enjoyed it. A very tasty lunch.

Ordered the food through the drive-through and then My Daughter had to use the restroom. Upon…read morevisiting the inside of the store, we were grossed out by the cleanliness of the store and the restrooms. The staff were nice, but the restaurant was gross. I couldn't believe that this staff could not clean this restaurant. The only thing they were worried about was servicing customers never visiting this place again.

Our Favorite Sub place! Always great food, and Wonderful service! They are always busy, especially…read moreat lunch, and it's for a good reason...Delicious Sandwiches! One of my Favorite places for a quick meal, that is delicious and satisfying!

100% RECOMMEND!! This is the best Firehouse experience we've had anywhere! The staff were friendly…read moreand professional, and our order was ready when we got there! Literally, one of the first times our orders were both customized correctly to the full extent! It was all fresh and delicious! This was also the largest one we've been in with a lot of seating! We will be back!

I honestly never review anywhere I go because I usually go, and go on my way but the overall…read moreunderstanding and kindness of Hannah who helped me at the window, and the rest of the of the staff was overwhelmingly great to the point that it got me to download this app, and leave this review. Couldn't be more appreciative of them!

We went here tonight had the daily double it was good also order and paid for the McNuggets. Got…read moreback to hotel and they forgot them. I did get the sauce for them though

A good representation of the franchise. The dining area, parking lot, and restrooms were clean. The…read morecashier was friendly and my meal was served fresh and quickly. I had the Greek Gyro meal and the ingredients were quality. Unfortunately, the tzatziki sauce was barely present, as was the seasonings that I expect based on visiting other stores in the franchise. The sandwich was consequently a bit too dry and the tomato slices dominated the flavor.

Visit again with amazing service about 12:45PM on 12/26 Food…read morewas great They were short on help BUT wait was minimal and will be back Only negative was most tables were dirty