I retired, started a business in Oak Ridge, and I am in the process of moving back to East…read moreTennessee from Alabama. Stephanie and her staff have provided insurance for the business, renters insurance for me during my transition, and insurance for my autos. She and her staff are incredibly responsive and will answer any question to ensure they meet your needs. They have earned my business with there responsiveness, professionalism, value, respect, and ability to relate to me as a customer and friend. I strongly urge you to give them a call. Al Hester

Stephanie Hale-Smith knows her stuff and goes out of her way to ensure (and INSURE) we get the best…read morecoverage, great advice, and prompt action on claims. 5 Stars

Shelia was friendly, knowledgeable, and very helpful. The process went smoothly…read more Thanks!

I am a real estate broker and needed insurance for real estate investments as well as home and…read moreauto. I happened to see on Dave Ramsey's website that Sparks Insurance was one of their recommended companies as an independent agent and Liberty Mutual had just increased me one too many times. I called around for pricing from several independent agencies and Sparks came back with the best rate. Maddy was the rep who reached out to me and she was very helpful. She was patient with me and answered all of my gazillion questions, and was super nice. They ultimately saved me hundreds of dollars over what my Liberty Mutual policies had increased to. A big "thank you" to Maddy and Sparks Insurance!

Used them for years, called to make an appointment in February and was told they were full but call…read moreback early Monday morning and we will make you an appointment. Called at 8am Monday morning and waited 30 minutes listening to a recording over and over, finally hung up. Called back at 10:30 and was told there were appointments this morning but they are all taken.i told the woman I called at 8am and nobody answered the phone, her answer was there's only three of us that answer the phone. Looks like you need to hire more people Jerry!!

Super quick and easy experience! Pretty affordable as well! Everyone was super nice and helpful!…read moreDefinitely would go back!

Brandi is a pleasure to work with. She replies promptly to…read moremy emails and she really knows the insurance products that her agency offers.

August 15my car washed away in the flood in tellico plains. I called my insurance company at 230am…read moreby 830 my adjuster was in the phone I had a claim number. August 17th Joseph came out assessed the car totaled it . Paul Marshall was able to email me a letter stating it was totalled. I will have a new car Monday

20 year State Farm customer and I've had a few agents over the years. This one is by far the worst…read moreI've dealt with. Have tried twice to get the agent to call me regarding a new quote for additional insurance with no response. Tried to get their help when someone rear ended our car just with facilitation and that type of thing, they wouldn't help with anything at all. Switching agents very soon and wouldn't recommend this one. He returned my call a week later within hours after this post so a review is probably the best way to reach him.

I've been a State Farm customer in 2 states and 2 countries. I've used Mike's office for about 5…read moreyears now and have been very happy with them. I have multiple policies that need updating every few months with business changes and they are always helpful. I've had no claims in TN, but have in previous states and its been an OK experience. My rating is for Mike's office in particular and its been excellent.

We were referred to Trey by our agent when we moved out of state over five years ago. We have…read moreeverything from our home, pontoon, fifth wheel and all vehicles and cannot express how thrilled we have been with his handling of any issue that has come along. Very professional but friendly and truly feel he is looking out for our best interest. Highly recommend Trey McAdams State Farm location in Clinton, TN.

Trey was friendly and comforting. I feel confident in my decision to move forward with State Farm…read more Would recommend them to the fullest. The entire experience was enjoyable and I learned a lot about what I could do in the future to help me financially.

Ever since COVID-19, I had to get used to depositing money via the drive through. The teller made…read moreit an easy process and was very polite. The process probably took about 5 mins which surprised me. The longest part was waiting for the 2 cars ahead of me.

I've always had a great experience with ORNL. They have helped me with my mortgage and offer a…read moregreat credit card with hardly any fees. They are always kind to me and I look forward to doing business with them in the future.