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    Updated 1 week ago

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    Ask the Community - Check City

    Tax Plus and Accounting Plus - Hallway that leads to who knows where.

    Tax Plus and Accounting Plus

    (3 reviews)

    I wish I could've got her name but she didn't even attempt giving me the time of day. My brother…read morehas been doing his taxes with this company for years and he recommended to work with Ryan. I was super excited, this is my first year officially filing. I had spoke with one of the secretaries and they let me know they weren't having anymore face to face appointments and to drop off my documents. Today I came in to drop off my documents and I didn't have the best experience. I had already been sitting for about 10-15 minutes in the waiting room before a man came in & was helped immediately and what sounded like a face to face appointment. After sitting for another 5 minutes I finally approached the secretary office thinking maybe they didn't know I was there. I pushed all my social anxiety out of the way and approached the office like my brother recommended only to be looked at like I interrupted a family dinner and was bothering with my presence. The chubbier older lady on the left proceeds to look at me and tells me to go sit back down and someone will be with me. I was only dropping off documents, she wasn't doing anything. How much work could it have taken her? I work in a finance company, when someone comes in to sign their loans. If the person who isn't there to finalize the loan at the time of the appointment or walk in, we don't leave the customer waiting we take the information they brought in, take copies..etc. I understand if it takes them more time and effort to get up and greet/attend people but if that is the case maybe the front desk should be opened for them or they should have a system set up on how to know when a customer has ALREADY been waiting because obviously the little ring bell on the door isn't cutting it. This will fly over a lot of people's heads but it's 2024 we should learn how to have BASIC customer service and kindness looking as there is enough hate in the world already. This is a reminder to myself and them because I didn't look the best either but that first impressions are everything and if that's the first welcome I got I promise I won't be back again.

    This is my second year with Tax Plus and I'm thrilled with their service. I interviewed 6…read moreaccountants before I went with then for my franchise business and putting my business with Tax Plus was a no-brainer and a great decision. Ryan and Victor are very knowledgeable and willingly share their knowledge with regular meetings to review financials and tax strategies. I'm very happy and wholeheartedly recommend them to my friends.

    Check City - paydayloans - Updated May 2026

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