Good location although a bit messy looking. A fee of $5 was taken out of my $216 check.read more

my cousin dealt with them they are a great company they were able to help him and get money back…read morebecause in ny they are not aloud to charge fees and this company worked with the bank and they got his money back..

I really want to love this bank as it's a community bank and not a big bank that has lost touch…read morewith customer needs and one feels like just a number. However the downtown west Palm beach branch is really challenged with their customer service. They do not have an ATM so you have to either use the desk Teller or the drive thru one so I have made many transactions inside the back. Its fine as long as you need simple transactions. But, please be aware if need to speak to a Banker!! They are generally clueless, disorganized and frankly lazy. I found one person there that was smart and responsive but she's not there regularly so I am just going to find a new branch or keep using the 1-800 number - The west Palm branch is not good.

All jokes aside this bank is on the level. I signed up for an account today. Get this: First set…read moreof checks are free, you can use their debit ATM card anywhere since they don't have an ATM, but they prefer you use Publix. A staff member told me " we will eat up the costs if you have to use another ATM" Who does that? Nobody! Not like I would go that route anyway unless I was hard pressed for cash, but it blew me away. No direct deposit necessary. No minimum balance. Basically the only way you are going to get hit up with surcharges is if you are delinquent with your account. There is no bank that I know of that can offer the total package that First Bank of the Palm Beaches can. My only complaint is I have to wait 90 days to utilize electronic check deposits (not sure why) and I was unable to sign up for their online banking right away. It can take up to 48 hours to be approved. If you can deal with those 2 small nuances. Give them a try. I am not a fan of banks in general, but this one feels like home

Happy to have a local bank with great hours and lots of parking. We have an account here and this…read moreis where our safe deposit box is as well. I don't keep jewelry that I'm not wearing, valuables & important documents at home. There appears to be a staff turnover here. The new staff is equally friendly and helpful.

I had the misfortune of opening a high-yield money market account with truest Bank I opened it with…read morea cashier's check it took 3 days for the check to clear then they wouldn't allow the money to be deposited into my account they suspected fraud and everything else I explain to them that it was a cashier's check from TD Bank I showed them all the information that could possibly want to prove that that's where the check was originated from made no difference to them after about 2 weeks or so they deposited the money into my account of which I took out immediately now I'm supposed to be paid interest from the time that deposit was made until I went through the money

Absolutely love this bank, specifically the Delray branch. That is my home branch and the folks are…read moreamazing. They all greet me by name. I love having a local bank when someone tried to take money with a fraudulent check (they called me and said "this seems weird. and we were concerned.") Same thing when a fraudulent attempt was made with an electronic debit. They called me and asked if it was valid or not. Love them!!! Highly recommend. Nice folks, great service, and ice cream in the lobby - if you like that kind of thing :-).

Paradise is by far the best bank to work with. I could go…read moreon and on. We work with Katie the most, but have dealt with everyone there and I can't say enough good things about all of them. We have worked with them for both business and personal transactions. Getting business loans with Kevin and personal with Katie and Dennis has been a very easy, painless process. I recommend them highly!!!!!!!!!

These people didn't want to honor the time they disclosed to me. I drove 45minutes and they shooed…read moreme away. Telling me they were closed. They told me over the phone they were closing at 5pm . But there was no mention of that on the website or in the door. Needless to say the loan was important to me. I showed up and they didn't want to assist me. I went to other locations and they were closed early as well all before 5pm . So disappointing

I come here to get my money very nice people Very…read morerespectful very good and place very clean.