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    Chat’s Newand Thrifty

    5.0 (1 review)
    Open 10:30 am - 6:30 pm

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    Services - Chat’s Newand Thrifty

    Equipment rental

    Karaoke rental

    Party equipment rental

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    2 years ago

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    The Bloom Room - Beautiful work of Kya @ The Bloom Room.

    The Bloom Room

    (20 reviews)

    South Main

    Stephen and his wife did our wedding in May of 2021. Emailing them can make up for 10 companies'…read moreworth of slow emails. In their defense, this was during covid, we postponed, and so we had a lot of time to plan. But it took 3 weeks to get an email back on several occasions. We didn't even have a signed contract til less than a month out. This is worrisome because it leaves them the possibility of price gauging. That wasn't how it turned out, however. We liked their studio, even though its so far away. They have everything on display and they move around different floral props to show what different centerpieces would look like. And they do a variety of things in addition to flowers like furniture, backdrops, and tablecloths. These are the things that turned out wrong/bad even though we had months of discussing. I double checked on these issues in our pictures and in the contract, and/or clearly recollect discussing it. The groom's boutonniere was not any different from the groom's men's boutonnieres. We had leis for both of us, bride/groom. The flowers in the leis were dying. It looked gross and we had to wear it. ($225 for both) The large centerpieces were not that large and full as we asked for. ($250 each) We asked for a lot of flower girl's petals. We didn't get that. There were no flowers on sweetheart table and there were big candles. We specifically asked for votives instead along with some flowers because Stephen kept pushing the idea of big candles. The first line of our contract says bride does not like lime green. But they put lime green in the bridal bouquet and in the large centerpieces! (Our planner thankfully broke off the, not to mention ugly shaped, lime green vines out of the bouquet when she saw the look on my face. I didn't have to say a word.) The bouquets all had straggly/wrinkled ribbons hanging from them. Way to ruin a bouquet! They had floating candles instead of pillar candles as stated in the contract for some of the centerpieces . The arch, was not decorated as we asked which we spoke about on several occasions. I would say overall the price was right, but the quality of their work is lacking (which does not reflect in the price). If you're choosing to use them, make sure what you want is written in the contract. You have a better chance of getting it if it is. I would also suggest to get your planner to send you pictures of the decor as they're setting up, including the centerpieces so that they can make adjustments as needed. I didn't realize til after that our stage was sad. I would expect a decorator to try to make a nice stage if they're working on it at all.

    I am very disappointed with the Bloom Room and Stephen's service. I delayed on writing this review…read moresince I wanted them to have a chance to address the issue with me, but it has been a few weeks since the wedding, and I have not gotten a response back from them. During the planning process, Stephen and Kathy were very communicative about all the details. The invoice they prepared laid out the specific colors and flowers that would be used. They even requested reference photos of what we wanted and kept a printed copy of the photos in their files. I'm not sure what went wrong, but they replaced the burgundy dahlias in my bridal bouquet (which was written explicitly in the invoice) with hot pink/fuschia peonies. It was definitely not our wedding color, and the contrast was very clear next to my bridesmaid bouquets and dresses. Not only that, but the arrangement looked nothing like the reference photo I provided. I'm very disappointed, especially given that it was a $190 bouquet. I even followed up the week of the wedding, confirming that everything was good to go for our day. I'd think that would be the perfect opportunity to mention that for whatever reason they did not have the burgundy dahlias. There were a few other items that did not turn out correctly (groom's boutonniere was ivory rather than blush, hot pink peonies were used on our cross arrangement, burgundy agonis foliage was not used in the table arrangements), but I'm focusing on the bridal bouquet because in my opinion, it's the most important and most photographed piece of floral. I visited several florists before deciding on the Bloom Room (floral was actually the vendor I spent the most time shopping around for). In the end, I chose the Bloom Room for the convenience of having a large wooden cross for our altar, which was a priority for us. However, I would have been better off going with any of the other florists I visited and finding an external cross rental. The picture below was taken a few days after the wedding, so they are a bit wilted, but the color is accurate. I'm avoiding using our photographer's photos since editing has been applied to those. As you can see, definitely not burgundy...

    Chat’s Newand Thrifty - partyequipmentrentals - Updated May 2026

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