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Chase Bank

1.5 (13 reviews)
Closed • 9:00 am - 5:00 pm

Services - Chase Bank

Personal banking

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3 months ago

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2 years ago

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10 months ago

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3 years ago

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3 years ago

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4 years ago

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5 years ago

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5 years ago

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8 years ago

Helpful 4
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7 years ago

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7 years ago

Very good customer service. Friendly and fast. Discounts for Service members. Good overall bank that provides excellent products.

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5 years ago

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8 years ago

Worst customer service. Stopped by the bank drive thru. Clerk was just plain rude. I needed to cash a check they kept me waiting 30 minutes

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Ask the Community - Chase Bank

OneAZ Credit Union - banks with free checking; credit union near me; banks & credit unions; credit union; community banks

OneAZ Credit Union

(29 reviews)

New to the area and needed to establish a new banking relationship. I prefer small, local…read morebusinesses as opposed to big nationwide ones and the reviews on OneAZ were pretty good. Due to the pandemic, I had to make an appointment, but was able to get one right away. Showed up on time and was taken right in. Opened a savings and checking account and got an ATM card that day. Very friendly and quick. A painless process. They seem to have quite a few branches throughout the area and look to be pretty convenient for my needs. Chose a home town bank over the big boys. OneAZ seems to do it right with that personal, friendly feel.

In the time that has passed, they have threatened to raise our payments and interest rate unless we…read moresign a a power of attorney. They also keep instructing us to "contact your dealer" even though the loan was a refinance. They send us a letter requesting documents which I mail back immediately along with a letter clarifying our position. A week later, corporate emails us saying they received our letter and apologized for the confusion, which was nice. But that very same day we open our mail and find another letter threatening us with a rate and payment increase because they've not received the documents "despite repeated outreach." That's false. We responded to the only letter they sent. It literally said "First notice..." It's clear nobody here knows what's going on. But when their money's on the line, they'll threaten you, blame you, and bury you in their internal mess even when you did exactly what they asked. In the beginning, they even asked to pay for their paperwork. It was only after I refused that they "agreed to waive the fee." Just be careful. If your loan involves a title, get ready for a mess. Oh and these letters? All attached here so it's not just my word.

Bank of America Financial Center - Storefront

Bank of America Financial Center

(9 reviews)

This location has gone from a single star to a FIVE star rating. Visiting the branch is an…read moreentirely new & pleasant experience. The lobby staff are super helpful & friendly. The Assistant.Manager & Relationship Manager are attentive and very helpful. I had strongly considered leaving BofA because of prior bad experiences, but now I'm interested in staying as a result of their great customer service. Well done BofA!!

Worst bank ever. I kept my personal, and more important our business account with B of A because I…read moreknew the people that worked there. Now there are all new people, a couple of old faces, and today I had a really, really important business deposit to make and the check was put into my personal account, and the withdrawal for the all important cashiers check did not come out of the business account but my personal account . The assistant manager did not help the new guy do the transaction, in fact, she disappeared. This was a really important transaction as it involved a 1031 exchange transaction and needed to be done correctly so the accounting would not have any issues with it. I do not blame the new teller, but that no one cared, the assistant manager to be specific, the manager was on a short vacation, to get the business account done correctly is horrible. I did not realize the business check was put into my personal account until I went home. To make matters even worse they will not pick up the phone so I can tell them there was an error that needs to be fixed. The staff here is incompetent, do not bank here, especially if you are a small business and need things to be done correctly. I will be moving all my accounts to a different bank, one that actually cares about their customers and understands that business transactions really need to be done correctly.

Chase Bank - banks - Updated May 2026

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