Great local, hometown bank! I have been with them for 12 years now and they have always treated me…read moregreat. The big, national banks are rude and seem to lack personality. You're treated like a number at these faceless places. At FFCB, they treat you like a valued customer. 5 stars.

We love Chase Bank! They have tellers!!!! They have friendly people that care. We have been with…read moreanother bank for years but they usually have one teller and a line out the door and some of the things you want to do can only be done on line.

Incredible team, incredible atmosphere, great service. Would reccomend to any and all people…read morelooking for an effective banking solution.

The perfect balance of a community bank and online bank but with a national branch presence. They…read moredon't having pending incoming transactions, which means payroll, like most everything else with this back happens in near-real-time. Outgoing transactions however you can see the day the merchant requests funds but you actually have until 9 whatever day that happens to be to transfer funds or reload your debit card from almost anywhere to avoid affecting your account in any negative way. Between real time alerts and full mobile app debit card management, I feel they have at least 2X the mobile convenience and financial protections as almost any other bank.

My accounts here have been hit by fraud more than once. They are not helpful when this happens. I…read moreneeded a car loan a few years ago, went to them bc they are "my" credit union (yeah right) and they wouldn't talk to me, handed me a form, & said they'd get back to me. I went to the community bank down the street and had the car and loan before being rejected at DPFCU via a letter in the mail, no call. Yesterday, I needed a debit card, which they can make onsite. They refused, saying I needed to wait 10 days on an ordered one bc other members needs come before mine. This place does not value relationships. You are a number and as soon as you need them, they are not there. Do yourself a favor and bank at First Federal, where they are good at what they do, kind, secure, and caring.

No, I'm sorry but they are not a customer service kind of place. It's just very bland and blah…read morebanking. I know how exciting should banking be? Well I left them because they didn't offer anything, no rewards no perks nothing. I sat there for 12 years and I recently hopped on Bitcoin investing. They will NOT let you purchase cryptocurrency nor will they work along with an online bank you may have. I believe personally, that is MY money they work for me, if I want my money to go somewhere then it very well should. They act like it's theirs telling you what you can buy and can't buy. Nope that's my money I took my business to a real bank.