The owner and employees of Chartiers St. Daycare are very passive aggressive and unprofessional. By passive aggressive, I mean that they were never willing to address our issues and just terminated us. In the cruel and highly unprofessional termination letter they snuck in our daughter's lunch box, among many other things, they said "How can you expect us to take care of your kids, when you don't?" This was even though we picked up our children and took them to the doctor, whenever they told us to. Almost always our children wouldn't have temperatures when we got home and this led us to ask questions because, as two working parents, this was affecting our livelihood. They also had us send our son to the pediatrician because they said he had thrush, but his pediatrician said it was just food on the roof of his mouth. They didn't like the doctor's finding and didn't trust the pediatrician's office anymore. Furthermore, they told our 3 year old daughter, who has asthmatic issues and frequently gets sick, that she got everyone at daycare sick, then they told us they didn't say that to her, but then told us she did get everyone sick after they gave us our termination letter. Finally, they terminated us knowing we both have full time jobs, no other daycare options, and another very complex, special needs child at home to take care of.
Daycare is hard to come by, but unless you're ok with not being allowed to have an opinion and sending your children to passive aggressive, judgemental employees who can never be wrong, I wouldn't recommend this daycare. read more