I invited my friend to Charly's as she likes the pastries there, and the place is owned by an accomplished pastry maker. We both ordered a coffee and a desert. The good was good BUT there was a piece if broken glass in my dessert (ice cream with fruit) which cut my young and roof of my mouth, but I did not bleed. When I brought it to the attention if the waiter he told me that it was impossible that there could have been any glass in my dish and that the glass did not come from the restaurant. He basically accused me of planting the glass.
My friend took the shard of glass to the owner and owner's wife who both work in the restaurant and they also said that the glass was not from their restaurant. They very grudgingly deducted ONLY the cost of the ice cream from my bill. They were not in the least bit concerned about my welfare and did not apologize to me.
Shards of glass can be serious and even life threatening if swallowed. It is one thing to make a mistake , but it is another to treat your customers poorly, with such arrogance and have so little concern for their welfare.
I will never return to this restaurant and would never recommend it. read more