Food is fabulous! I ordered the veal saltimbocca and my husband had the Halibut. Both were…read moreexceptional the vegetables were delicious and perfectly cooked and the presentation was beautiful. They say it is a $$$$ but the prices can not compare to the USA gourmet meal like this in the US would be double the price at least. I HIGHLY RECOMMEND THIS RESTAURANT!

Promenada Restaurant is good small restaurant inside the hotel. We had the duck - a bit dry as…read moreduck usually turns out - the lamb chops - great -and a terrific fresh mushroom appetizer. The waiters were very attentive despite the heatwave.

We had an amazing family dinner here last night. They had a four course tasting menu we paired…read morewith a Primotivo. All the food was perfectly prepared and presented. The staff was very atttentive to including kindness to our infant grandsons.

This place is a find! We turned up off the street with two loud hungry children and the waitstaff…read morewere very tolerant and professional, they quickly whisked out something to keep them happy. We then managed to enjoy a lovely meal made by a kitchen that obviously knows what it's doing - the food was perfectly prepared and the flavour profiles were quite sophisticated. Ambience is understated and cosy.

The bruschetta is absolutely gorgeous and delicious. The service is marvelous. Very friendly and…read moreprofessional.

We were only customers for lunch but service was friendly, pizza excellent, and crust amazing.read more

We came here for the first time last year and I would have rated it around 3.5 to 4 stars. But last…read morenight? A solid five. We chose to sit inside to stay cozy--it was raining on and off. While sitting by the river is beautiful, we wanted to watch the chefs in action, which added to the experience. The wine list is excellent, with a strong French focus. I had a lovely rosé from Bordeaux, and Jack enjoyed a bold Italian red with his steak. We opted for the three-course menu, and the portions were perfect for the four of us. Everyone was happy with their meal. Highly recommend.

Great restaurant with wonderful service. Fabulous concept with limited options & served to…read morecustomers with reservations only. Walk-ups are not welcome.

A small cozy restaurant which provided a welcome break from the Czech food at the hotel restaurant…read more( which I did not like at All). The pizza was great, the appetizer had too much breading for my taste, but the place still deserves a 5.

Ambience is nice and the staff were very attentive - However the food was really mediocre. The…read morepizza had the right toppings but the base was fundamentally soggy, and although the pasta appeared to be homemade, it was overcooked. The truffle tortelloni appeared to be a truffle-y mushroom experiment based on optimism rather than any real Italian recipe, and the carbonara was unappetizing enough that my hungry, pasta obsessed kids stopped at one forkful. Me also. Hard pass.

If you are in Karlovy Vary and is looking for classic Czech food, this place is the place for you…read more It is a little hidden away form the main street of Karlovy Vary, but it is very close to St. Mary Magdalene's Church (would say that it is pretty much behind the church). This place can be a bit crowded. We got there around prime dinner time and had to wait a little before we got seated. This place was a tid bit under staffed. Despite a full restaurant, there were only 2 servers at the time. I ordered the roasted pork knuckle, which was a class Czech dish, but they should have warned me that this was a dish for two people. The pork knuckle was bigger than my face. If that pork was still alive and kicked me with its knuckle for trying to eat it, it would definitely K.O. me in no time. The pickled vegetables helped to off set the greasiness of the pork, but it didn't save me from the huge portion size. Ultimately I wasn't able to finish it as I felt I was slowly becoming a pork myself. Price was very cheap overall. The entire pork knuckle was less than $20, which was quite a steal considering that the portion size was more like for 2 people. I also highly recommend the cucumber salad. It kinda reminded me of Mideastern food quite a bit, but it's just another refreshing dish to balance out the heaviness of Czech dishes. Overall if you are in Karlovy Vary, I do recommend this place. But again service can be a bit slow during busy hours.

Feeling like a million dollar is easily achieved with the service and food you get here at the…read moreGrand Hotel Pupp. The food was amazingly delicious if I could eat it again and again I would everyday. The schnitzel I had was crispy and soft all together with the soft being the inside and crispy the breading. The four Gras was so delicious and soft as-well and the tenderloin steak was seasoned and cooked perfectly. Elegant atmosphere with quiet environment. This place is a must try with reasonable prices for a place as elegant as here.

We visited Grand Restaurant Pupp during our visit to Karlovy Vary and we had a great time. We…read moreemailed the hotel and they assisted us with booking a table. The entire hotel and the restaurant are beautifully decorated. All staff members were extremely helpful and friendly. The food was delicious, just like you'd expect in a place this grand!

My family ended up eating here twice during a short weekend trip to Karlovy Vary. Service was nice…read moreand food came out quickly. The restaurant was never busy, so it was a nice place to grab a meal. The salads and pizza tasted fresh. They have a large menu so I think I'd be open to tasting some other menu items based off of what I did eat. It was quiet when we visited and staff mostly cleaned or seemed to be getting ready for more guests. One thing to note that I did not see in many restaurants is that they include a service fee in their bill. Not a big deal, but they did not mention it and I saw it.

Average food, and not so great service. Now I know what the other reviews mean about the…read moretemperament of the staff. One waiter was pissed off at his coworkers, and I'm guessing he must be the manager because anyone else would be fired with his attitude . I was pretty patient waiting for my food and dismissed getting a dirty plate and the forgotten beverage. However, the last straw was when I had to go up to the counter to pay and after waiting five minutes , he got upset at me for asking him for the bill. They didn't give me a bill and I just paid the amount hoping it was correct. it was overpriced for the quality of food and service. I recommend going elsewhere. I couldn't wait to get out of there.