I moved to The Charleston in March 2022. Recently, I had an issue with my refrigerator freezing my food despite setting the thermostat low. Tom, our maintenance man, came out the very next day to fix my refrigerator. The next day, I came home and my food was still freezing in the fridge. I called the office to let them know, and Tom was at my apartment within five minutes! He told me that he would replace my refrigerator and did it the very next day. He also was kind enough to transfer my food to the new refrigerator in the same place. I returned home from work to a nice new fridge with all of my food put away.
Thank you Tom and thank you to the entire Charleston staff that make this a wonderful community in which to live. I am so happy to call The Charleston "Home!!" read more