I have never found anyone close to these people in regards to service. Some of the most caring and…read moreefficient employees. Highly recommend them for anyone looking for a good banking experience.

This is a great bank to do business with. All of the employees are geniunely nice and professional,…read more In particular is one of the vice presidents Scott Fann he is awesome to work with and very knowledgeable in his profession. Please check out Commercial Bank for your business or personal needs.

I have been banking at this branch for over 25 years. I have had several personal and business…read morechecking and savings accounts. As well as several car loans and commercial real estate loans. The people that I've worked with have known me by name when I walk in the door. However, since the merger has taken place, I haven't seen as much incompetency in a business anywhere else in my life. I tried to make a simple transaction of a loan payment after mistakingly paying a few bills after writing a check that I had forgotten about. My reserve line had covered this, and I merely went in to make the loan payment from my savings account. From that point, it took me almost a week to get this transaction resolved. I had gotten errors through the online app, so called the branch to have the payment made for me, and was met with so much confusion and incompetency for such a simple transaction.. by the end of the call, I was very frustrated, but assured that the loan payment was made and I would incur zero interest. However, upon checking a couple days later, I witnessed that the payment had not been made, and in fact a transfer had been put into my checking account. When I called back, I was again met with much confusion and the banker even attempted to try to close my overdraft protection account all together and leave me unprotected. Why on earth? Would anybody suggest this? I may need to take my banking somewhere else as I am now fearful for the safety of my accounts at this bank.

I have been with them for over 20 years they are attentive to their members. They offer mobile and…read moreonline banking. If you're out of town there are shared branches you can use as well.

CNB Florissant is a wonderful old-fashioned bank with all the things we always took for granted -…read morefriendly employees, tellers, banking assistants, coffee, popcorn, drive-through, ATM, and almost no waiting!! And also the BEST CD interest rates! And they do post their CD rates on their website.

Service was friendly but their policies are not. They don't publish their interest rates on the…read morewebsite. You have to request them. They also have a horrible death policy. They force you to remove an account holder or close an account only 6 months after someone passes. This is ridiculous. Affairs are rarely wrapped up within six months. This policy put me in a very difficult situation where I almost lost a lot of money.

If not for St. Louis Home Retention, we would have lost our home to foreclosure. We are…read moreself-employed, business had gotten very slow and we were behind in our payments. We had tried to work with the lender and complete the loan modification forms ourselves but to no avail. I had heard the St Louis Home Retention ad numerous times on the radio and finally wrote the info down and contacted them. I told Steve everything, and it was bad, and right away he said they could help. We met with Steve back in October and he told us exactly how the process works, how long it would take, (it is not a quick process thanks to the lenders) and how much it would cost. We signed on, and then Doug and I spent quality times together with emails, phone calls and paperwork till March, when Doug called me and said not only were we approved for the loan modification but our interest rate was 2% and our payment was over $700 less. Twice the lender set the sale date for the foreclosure sale and all along Doug kept telling me, don't give up. Kathi stayed on the lender everyday to make sure they postponed the sale, while the lender kept requesting more paperwork. Every time the lender asked for more paperwork, Doug would send it to them before the due date, I think he wore the lender down! There is no way we ever could have filled out all the paperwork per the lender's guidelines. Finally, the lender approved us, St Louis Home Retention got the deal done! It was an emotional roller coaster and when Doug called with the fantastic news I cried, I was so overwhelmed with emotions. We will be forever grateful to Steve, Doug and Kathi.

This business is the very best. They are unlike the predators out there that are only trying to…read morerip you off. Steve and Doug have been throughout bankruptcy themselves and do everything within their power to stop foreclosures and help their clients escape the chaos associated with growing debts. I could go on and on...The bottom line is that you need to call them if you run into problems. You'll be amazed at what they can do for you.

This is personally not my bank I have a sister bank but can make deposits here…read more With that being said anytime and I mean anytime and every time I come I am treated so nicely! Everyone is so kind, patient and makes sure I am not needing help with any other transactions before I leave. It typically takes them longer for my deposits because it's not my bank. They still are patient! They also do events and they are loads of fun. The last one I attended had bounce houses, face painting and a balloon artist! If you're not banking with them, their service alone is phenomenal I can't imagine how much nicer you'd be treated actually banking with them!

Heather in the loan department is awesome! Quick and easy application. I've been a customer for…read moreyears and they'll continue to get my business. Very highly recommended them.

I highly recommend this company. I originally was referred to this company from my home loan lender…read moreCornerstone Mortgage. I went into Cornerstone to apply to purchase a home and after running my credit they told me i did not qualify because my scores were in the low 500's. At that point they referred me over to ShowME Credit Solutions to get some help with repairing my credit. They gave me a business card to call them and when i called i ended up speaking with an agent there named Justin. He was very professional and went over everything with me and explained the process. I at that point decided to go ahead and sign up and boy i will tell you that it was the BEST decision i ever made. Not only was Justin a delight to work with but his team was also great. Anytime i ever need to make adjustments with my monthly payments i would call in and the collections manager Brittany was always very polite and willing to move my payment date around for me if i needed it done. Needless to say the results they got on repairing my credit were EVEN BETTER than their customer services skills. They were able in 3 months to raise my credit scores nearly 220 points. Also once my score were back up high Justin setup a conference call with my mortgage broker over at cornerstone and we all got on a call together and were able to get me my pre-approval for me to buy my $260k Dream home! Thank you again Justin, Brittany, & just your whole team! You all were great and i will continue to refer all of my friends and family who are in need of credit repair services to your company!!

UPDATE: They are making strides to make things right. Will update after final results…read more UPDATE 2: Everyone pulled up after my social media barking. I'm not sure I would have gotten the same response without it, but I'm glad I did. Once Tracie took the time to understand my questions and concerns they were all resolved in a reasonable time frame. My claim was resolved and I'm happy with the result. Nobody even said sorry. This company is 100% security theater. Have been a customer for nearly 10 years and I made my first over-deductable claim which has been handled extremely poorly. I tried calling just now (1pm on Wed) and nobody answered the phone.

Update Again: It looks like they pad their reviews whenever…read moreit dips too low. See attached photos and date. All done within an hour of each other on the same day after this review. And 4 from California! I didn't know MO auto insurance covered CA registered vehicles! Kind of makes you think they are fake. Sneaky sneaky. _____________ Updated: After speaking with Tracie on the phone concerning my negative review, she informed me that since the "rates" are my biggest problem, I should be giving the negative review to the corporate AllState and not the individual branch since there is NOTHING they can do to lower costs. That makes sense and I will do that as well. I also recommend that everyone that works in this branch do the same. AllState's "unchangeable rates" are killing your small business and no amount of customer service is going to make up for a +20% price increase for NO REASON. She told me that their branch value is: "Reaching out to review policies." However, what good is a policy review if you can't change anything? If nothing can be done, why have a review? She also told me their value is in customer service. Also good to know. You will get great customer service for terrible rates. She was confused as to why I would leave a negative review after 6 years of service. I am also confused about some things after 6 years. Our cars' value continue to deteriorate, our driving record continue to be flawless, yet the rates continue to climb by double digit percentages. Why does anyone leave something that used to be good? Because it isn't good anymore. A '1-Star' review can mean a variety of things, but it usually means "Don't go here. Don't use them. Find a better option." I still stand by that. So. The "1-Star Review" stays. DON'T GO HERE. If consistently rising rates are your concern, DON'T GO TO THIS AGENCY. As they told me, there is nothing they can do about the rates. So. There is nothing I can do about the review. _______ Original Yelp Review: My wife and I used this agency for our Home and Auto insurance for the last 6 years. In the insurance industry, we understand that rate increases happen all the time. However, a +20% rate increase over the course of 6 months is unacceptable. Their "it is what it is" attitude doesn't necessarily help the sting either. We noticed that over the years, our spotless driving records and on-time-payments only netted us more rate increases. This recent increase was the proverbial 'last straw,' and after AllState told us there is nothing they can do to help lower the rate, we reached out for quotes from competitors. All of them came in substantially lower for the same coverage. Over the years (much to my regret) I convinced 3 of our friends to use this agency. I was such a fan that I didn't even use the "Referral Program" that offers current customers $20 for each new customer. Just wanted to spread the word. I am now spreading the updated word. If you are considering this agency, please know this: 1 - The honeymoon phase wears off in about 2 years. 2 - Your rates will probably be doubled by your 3rd year with them. And that is with a perfect driving record. I shudder to think of their rates if I had a bad driving record. 3 - You will hear some form of "It is what it is" or "Oh, it's happening everywhere" or "We hate rate hikes as much as you." (yet every 6 months, there it is) Personal Experience: Below are 2 email communications. One is from AllState addressing the quotes I received from Competitors. The second response was from the Competitor addressing AllState's questions. 1st email - AllState's response to Competitor's quote: ------------- "Hi John, I appreciate you getting these quotes over to me. Across the board, these do look like a good deal. You would lose the $10,000 death indemnity coverage you have here at Allstate. Do you know if these are firm numbers with all reports ran?" ------------- 2nd email - Competitor' response when I asked about this "extra benefit:" ------------- "Hello John, I have added that coverage to your auto insurance quote. It increased it less than $1. The numbers are firm." ------------- I should mention that AllState told me that the $10,000 death indemnity coverage is not removable from their policies. It's always added. So, asking if the competitor has that coverage, as if it were some AMAZING benefit, is laughable. If they just made it optional, then maybe their rates wouldn't be so insane. AllStates 'concern' that I would lose a policy coverage that only costs an extra $1 shows how little value AllState can really offer you. Especially if that was the only response they had to equal coverage at a MUCH lower cost. It also shows that they are proud to highlight lackluster 'benefits.' We will be moving our policies. From my experience (and shared experiences) I highly recommend anyone reading this to look elsewhere. Current customer or not.

Ben was very informative and helpful. I will continue using state farm because of their employees.read more

This agency handles all of our insurance and we couldn't be happier with the customer service we've…read morereceived. We ended up saving a lot of money and they are always super quick to answer any questions we may have.