New Patient at Davis Eye Center and I was treated with respect by…read moreeveryone. Greeted with a smile, easy check in as a new patient, wait time was excellent and short, Robin who took all important medical information from RX information, allergies to surgical information was excellent. Top notch care quality. Tests were done that I never ever had done. Dr. Shaheen was communicative, a good listener, reviewed all my test results. Pressure check was somewhat of a concern and prescribed a stronger eye drop to reduce the pressure in my eyes. I have to return in a month to have my pressure rechecked to see if the pressure has improved. Overall, my office visit as a New Patient was above and beyond. Peaceful environment, greeted with a smile by everyone I interacted with, thorough and excellent care, return appointment easily made. I look forward to my return appointment. R.G.

Davis eye center charged me per lens for a pair of glasses that my insurance covered 100%. …read more Billing doesn't know what they're doing or Davis eye center gets his money from cheating the public. Beware of this place

Was referred to Dr Coney by my eye doctor. What a great experience from the time I entered the…read moreoffice till leaving. Dr Coney diagnosed my problem and scheduled surgery in a timely fashion. He answered all my questions and I felt assured seeing him was the best decision. Surgery was very successful. I would highly recommend Dr Coney to anyone with an eye problem.

You have to book over 12 months out. They have raised their prices without letting patients know…read moreand now my routine eye exam is more than my insurance will cover. My last bill was over $200 out of pocket after my insurance. The doctors are very impersonal, you are just a number and they move unto the next.

It is impossible to get to the correct Doctor through Northeast Ohio Eye Surgeons through their…read moreCall Centers. The people there do not speak our language well and do not understand what is needed, even after being explained to. I just returned from what was supposed to be a surgery evaluation that didn't happen because the call center person sent me to the wrong place and wrong doctor. Waste of time, gas, and did not give me any confidence in NEOES.

The actual eye appointment went very well. Doctors are nice, thorough, and seem to be genuine and…read moreauthentic. Leaving a 3 because for the frame selection section, I waited 25 minutes and still had not received acknowledgement from one of the employees. When I kindly shared that it would have been nice for someone to have spoken to me, at least, I was told "I'm sorry. There's a sign-in sheet..." But I saw no sign-in sheet. And as a first time customer looking to purchase frames, a sign-in sheet doesn't rule out a "Hello" or "Welcome. If this is your first time, here is a sign-in sheet so we can get to you when it's your turn." That's all.

Been here 3 hours and still waiting to see the doctor. Be sure to plan on nothing else for the day…read morebecause you might be here that long. Been coming for a year and it's always like this. They are very impersonal. I'm only booking first appointment of the day for now on. Very ridiculous! I'm only here for a follow up!

I have more than 10 phone numbers for Cleveland Eye Clinic / Northeast Ohio Eye Surgeons, because…read moreit is so difficult to reach someone; they just give you another phone number. Dr. Rachel Davis's resume is good. HOWEVER, I think her surgeries on me were terrible. Dr. Rachel Davis said I needed ptosis repair. She said she also did an upper blepharoplasty. You would never know it - there is no visible improvement at all. To me it looks worse! Dr. Rachel Davis did a lower blepharoplasty. She used some technique that left terrible scars, completely visible. I don't know of anyone that has visible scars from lower blepharoplasty - except me! And, I am the only one I know with lumps and divots in my skin from her surgery. Everyone else I know has smooth lower eye skin. Now I must try to have some of her damage repaired. However, some of her damage cannot be undone nor repaired. Horrible.

Horrible service. Horrible disconnected billing departments. Over charged me and would not apply…read morethe credit on my account. Stay far away from this private equity run mill!!

Dr. Kohora is hands down the most genuine, understanding Dr. I have had the experience to have my…read morecare under. I am blessed my entire family goes to him and seeks his professional care and medical attention. Unfortunately, he is a high desired physician that makes it difficult to schedule with. Its also unfortunate that any time I have made calls to the Cl Clinic/ FFAM Practice office, the ladies are rude, quick to cut you off and disrespectful. If it weren't for Dr. Kohora's amazing patient care, I would seek treatment elsewhere. The office staff that answers calls need more patience, better understanding and possibly a more mature way of dealing with patients. Its a shame because a phone call is the 1st impression when scheduling an appointment.

I went for my new patient appointment, and everyone was perfectly pleasant. They have a mixture of…read moreMDs and DOs which is nice because I wanted to see a D.O. and one just so happened to have the earliest available new patient appointment! I don't have insurance, so he worked with me a little bit on that and also went over the test I was getting done to order them by priority, so if I couldn't afford all of them I knew which ones weren't critical. Dr. Diditch was the one I saw, and he was very personable. Quick and efficient, but didn't feel like he was skimping. I will need to get an ultrasound as well, and he talked me through how different hospital systems work with uninsured patients. Also, they give new patients a t-shirt, and I'm not a huge t-shirt person, but I really like theirs. And it's within walking distance to my house, so major bonus points.