I had the procedure this morning and the staff were absolutely great! Karen was my nurse and she's…read moredelightful! But, all of the staff were friendly and professional! Thank you and I hope that I don't have to do it again for a while!‍

Dr. Ashwani Kapoor's office has stolen my medical identity and I'm currently working with my…read moreinsurance to file this as a fraudulent case for request or services. Careful with their office and a heads up for unsuspecting insured individuals. I am not a patient here. I don't even live in the area. I called this office today and they confirmed that I am not a patient there at all, but they had no problem requesting GI services for a mystery patient under MY benefits.

Dr. Linda Lee is part of the Mercy Medical Group - Dignity Health in the City of Elk Grove as well…read moreas in Sacramento. She is a welcome addition to the Elk Grove Medical Group ! Her expertise is "Gastroenterology" It is highly recommended that once you turn 50, you should have your first colonoscopy screening. Well that time is here for me once again. I first met Dr. Lee a few weeks prior to my procedure. At our mandatory meeting in her office, she discussed the procedure and all the possible risks involved. She also answered any and all questions that I had. After meeting with Dr. Lee in person, my apprehension were put at ease ! I found Dr. Lee to be bubbly and full of energy ! I couldn't be happier with Dr. Lee! If and when I have my next colonoscopy , I would not hesitate to give Dr. Linda Lee a call! (Highly Recommended)

Dr. Lee is awesome. She is young, vivacious and passionate about her work. Dr. Lee listens well and…read moreis knowledgeable regarding the up do date medical information. I was terrified having to go in for my first endoscopy and colonoscopy..Painful and scary colonoscopies are a thing of the past. Dr. Lee made it comfortable and 100% painless for me. Huge thanks Dr. Lee and all of the Mercy General GI lab Staff (Irene RN you're the best! I still can't remember a thing YAY!).

I am very pleased my general practitioner referred me to Dr Aziz. I appreciate the way he takes his…read moretime to listen to my health concerns and provide the care I need. He is very kind and knowledgeable. I highly recommend Dr Aziz.

Just met him for the first time recently. Very nice, kind, listened and seemed caring. Took all…read morethe time necessary and made sure all of my questioned were answered.

My fiancée suffered from pancreatitis for several years. It went undiagnosed for a long time, and…read morefinally turned into pancreatic cancer, which killed her. Had Dr. Mansell ordered a C-Scan early on, something might have been done to prolong her life, if not save her. But he seemed not to take her complaints seriously. That, besides the fact that she had to wait (sometimes for hours) despite having an appointment. Find somebody else!

Dr. Mansell is not only extremely competent, but you never feel rushed when consulting him. The…read moreonly drawback in previous years was the extremely long wait in the waiting room (in part, no doubt, because those ahead of you were also not being rushed.) But we learned to call in first and get "checked in," asking them to call us when it was close to our turn. And recently, this hasn't even been necessary, as they have finally gotten control of their appointment schedule. We love Dr. Mansell, and especially appreciate the prayer he'll offer if you don't mind just prior to putting you under for a colonoscopy or other procedure. Highly recommended!

He is an excellent doctor and extremely thorough. I feel very confident with him as my doctor. I…read morehighly recommend him!!

Great doctor! It is really hard to find real professional…read morenowadays. Highly recommended!

Dr. Jayaraman (pronounced "Jay Ram") is a dark haired angel who wears a white that wears lab coat…read more She has intelligent eyes and a winning smile. What else? Well, she has taken care of me three times: one endoscopy and two colonoscopy treatments. Each of my treatments was painless and with no fear. Before the endoscopy, I had problems swallowing. After the treatment, I can once again wolf my food like a 17 year old! (Fortunately, I have slightly better sense than a 17 year old, so I take small bites and masticate thoroughly before the swallow.) The two colonoscopy treatments were 5 years apart. She cauterized a radiation burn from a previous cancer treatment that I had so the wound would stop bleeding. I didn't know that could be done! When she told me that she cauterized the wound, I felt like one does on those rare occasions when you enjoy a fine dinner and the waiter brings out a special dish saying, "Here, chef prepared this special for you." I thought nothing could be done about it. With each treatment, Dr. Jayaraman provides a travelogue with photos of the procedures suitable for showing your friends! A picture of the digestive system that we all studied in the 7th grade with little numbers at scenic locations inside the colon showing the attractions: "Stop off at #2 to see the radiation burn. Stop at #4 to see a polyp and #8 is the end of the line where the colon meets the small intestines. The same photo journey came with the endoscopy also, but for some reason, I did not find that as interesting as the colon. After the treatments, Dr. Jayaraman will come to give a debrief of the operation. Have someone you trust be there to listen to the debrief because the drugs will still be working their magic. I do remember after the endoscopy she was concerned if I had felt anything. I told her that I did feel something and her face changed to concern, for which I assured her that what it was I felt was that feeling you get after you swallow a bite of a potato. I was impressed that she is so driven that each operation has to be done perfectly. (Not at all like those British doctors who think they are veterinarians... and I suppose the comparison is disrespectful to veterinarians all over the world.) What are those treatments like? I smiled when I told my friend that I was going in for the colonoscopy last week. He said, "You know, I really enjoyed it last time I went!". I secretly enjoyed each treatment also. The preparation of the cleanse is not fun, but the "Big Day" of having the nurse give you dedicated attention asking questions, poking you and attaching monitors gives one a sense of the leading man in a stage play. Being wheeled into the operation room everyone is cheerful and all about business. I had hardly the time to reflect about the thrill of being naked in a darkened room with 3 lovely ladies, music and drugs when I woke up and it was all over. That's always the way it is. Like a pleasant dream. That's why I look forward to 2025 when I can return to visit my Sutter sirens and Dr. Jayaraman.

very rude and unprofessional. had 2 other professionals tell me that I was misdiagnosed.read more

I am really surprised to see so many low reviews about this office. I have been a patient here a…read morelong time. I do know that several Dr's in the practice retired and relocated around the time of the pandemic, and there was a time, that getting in and seeing someone was challenging since they did not have enough Dr's. That being said, I have had two Dr's at this practice since my first Dr (whom I loved) relocated. My new Dr, (Dr Ramirez), is wonderful and I feel like he is knowledgeable and a great advocate for my health. The office staff is great, warm and friendly, and the PA's I have worked with are top notch. Whatever issues they had during and after the pandemic due to the small number of Dr's in the practice at that time are resolved. Chico has had challenges in many practices getting and keeping Dr's in our area. This practice has done everything they could possibly do to address this issue. They even had a traveling Dr come for about a year to get patients caught up on colonoscopies and other procedures. I feel confident with my Doctor and the practice. They are doing great now!

Saw Dr Cheng. He seems very impatient and overworked. He definitely does not like elderly,…read morecomplicated patients! He actually accused me for being late getting my wheelchair bound mother there. I had arrived exactly on time, after checking in online the previous night. I had to wait 4 minutes to get checked in, so he said we were 4 minutes late! Seriously! He claimed he didn't have enough time to deal with my complicated 89 year old mother who is suffering in PAIN. No compassion and serious control issues! Don't go there if you don't have to!

I had a procedure with Dr. Howard, and I would like to say that everyone involved were very kind…read moreand professional. I would like to give a shout out to the student nurse who gave me my IV, Her name is Ashley, and it honestly was the best experience. She got it in on the first try, and I never felt a thing.