If no-stars were possible to award, ..but, I am made to give one in order to share my recent…read moreexperience -- of multiple visits. This establishment is currently rated at 2-stars, ie BELOW AVERAGE. Quality of food however is failing far worse than a D grade. And has been for a long while. Years. Patrons eat here Only because it is one of two fast-food-drive-thru options in the remote rural town of Burns. The unimproved quality would support the owner&management privy to this, as many other reviews outline less than average experiences--and DQ ain't cheap, yet have not improved the experience for their customers, aware they do not have other drive-thru options, especially with as frequent as McDs allows their soft serve to be down. Do better. Your community deserves it. Of what I was presented in my recent visits you are very likely operating with health code violations. It's a regular burger. You are a fast-food burger joint. How do you time and time again do it so awful?? You're not even consistent with what the disappointment/issue is. Ordered a burger this evening. 845 pm, on a Friday. We were the only car in the drive-thru. No other vehicles in the parking lot. THE BURGER WAS MUSH. I have not ever seen such a sight. Was not even an inch thick as had been mutilated in a microwave. Every part of it, texture was mush. CHEESE MELTED TO NONEXISTANCE. LETTUCE TRANSLUCENT. And it had no flavor, unless moist-warmness is a flavor. It was moist, every ingredient, as the nuking cooked the tomato to be juice. Several weeks back, same single burger, but had requested extra lettuce. Was served a varying warm-hot-cold sandwich with a literal cube of compact lettuce heart. That being the only lettuce on the burger. Time before that there was so much sauce I could taste nothing but mayonnaise. Cold mayonnaise. There was no heat to the sandwich whatsoever. Pretty sure that is a health violation for a burger. I would have simply shared my experiences with the store manager via private message but their website does not make this an option. I highly recommend whoever is in charge of food quality and food safety for this DQ location do a deep dive reviewing customer feedback, as your isolated location is the only element keeping you in business -- part of the reason Why locals complain not of the crud you serve. An eating establishment is not sustainable with continued practices increasing the probability of a serious mishandled food incident occurring. Temperature, in storage and throughout prep to service, is incredibly important. You can't just nuke the nasty away. Please, insist on better quality be served.

Soooo slow. 230 in the afternoon on a Friday. Ordered three shakes. We've been waiting about 15…read moreminutes.

We visited on Halloween night an hour before they closed, food was FRESH & HOT. Staff was really…read morenice & friendly considering they unfortunately had to work on Halloween! They were dressed awesomely for Halloween (really loved the Pikachu onesie & the skull face paint with the skull mask!!)

They gave me the complete wrong order and where so lazy that they didn't even put the regular…read moremcchicken patty's on the mcchickens like come on ppl, they where very rude which seems to be a pattern if u come anytime from 10-10:30 and any other time I go the miss somthing or make it very very sloppy we know u must had ur job but at least have the common courtesy to make it right and have good customer service

My wife and I stopped here on our way home from Sisters, OR. I had the Club Wrap, and my wife had…read morethe Chicken Salad Wrap. Both wraps came with a side of potato salad. Both wraps were amazing and the potato salad?......Fugeddaboudit! Literally the best potato salad I've ever tasted. Oh yeah, the staff were super friendly too.

The nicest lady ever made us breakfast sandwiches on homemade rolls & they were awesome. Great…read morevibes great homemade food. I would 100% come back if I'm driving through the area again.

Got glutened. Don't eat here if you have gluten issues. Can't trust that you won't be cross…read morecontaminated.

Quality of food has rapidly declined. Usually it's got crusty bread and over or under toasted…read more Hardly ever get what was ordered. Nasty slimy tomatoes and other stuff. Wait till broadway deli opens, go there instead.

Food, breakfast was very tasty and not too pricy! Slow service... with while to stop in.read more

The service wasn't very great and it was really empty and it took over an hour to be served and the…read morefood was disgusting the pancakes were discolored and didn't taste like anything and the ranch was foul

Good food, good price convenient location. Hours work good for early morning people.read more

What a great diner! The service was awesome and the waitress was very friendly. The food was good…read moretoo! There are some slot machines in the back by the bathrooms. The woman's restroom was very clean which was much appreciated after being on the road for several hours. I would stop again if I were in the area.