Would highly recommend as a stop if your looking for a vape shops they have so many options and the…read moreemployees are really helpful !

I am not afraid to say that when this location first opened, I was underwhelmed to say the least…read more Prices and selection were always really good for the area but the original staff lacked any customer service skills and always made me feel like I was an inconvenience for even entering the store. However, a month or so ago, I went in because I needed a vape and was already in that shopping mall. To my pleasant surprise, a young man named Abe was there and he had the very best customer service skills. It was a pleasure doing business with him! Tonight, again in the area needing a new vape, hoping that Abe would still be working there, I decided to take my business there again. Abe was not there, but a young man named Jay was there and met that same level of friendliness and customer service I had previously received with Abe. He was already out front, not hiding out back. He stood right up as I walked in, greeting me with a smile and offering friendly help. I was again quite impressed with his level of customer service, especially during this new era where really good customer service has seemed to go by the way side. Whoever the manager or owner is of this particular location, I give you kudos in hiring and training some outstanding employees these past few months. And beyond that, thank you to both Abe and Jay for both being humans exhibiting great energy and a joy to do business with!

Pinball machine are clean and running top notch friendly people and games run on quarters not free…read moreplay

This is a great place to get vape supplies and play a bit of pinball. The owner does a great job…read moremaking sure solid staples of juice, as well as new options are in stock as well as any equipment he can get his hands on given that Pennsylvania spreads us wide and goes deep with their vapor tax driving away suppliers.

Get service owner is super nice and ita always so welcoming. They gave great selection in vapes…read more As well they value you your time

Omar is awesome. Super sweet, and very helpful. Really big selection too. Would def recommendread more

I've been here before and always had a great experience. Upon walking up to the door you will push…read morea button to be let in. This adds to the vibe and builds the anticipation for what lies ahead. Walk up to the main counter and state your intentions. If you're looking for some new sticks just let them know and you'll be escorted into the "cage" where a wonderful world of cigars awaits. The customer service has always been fantastic and kindness will be met with kindness. Whether you're a novice or an aficionado, you will enjoy your time here and walk away with quality cigars at a good price. Highly recommend!

This is a nice, compact smoke shop. There are cigarettes and the like behind the counter and soft…read moredrinks in the cooler, if that's what you're there for. If you're in search of a nice cigar, the glassed-in (but not locked! Huzzah!) humidor spans the length of the shop. Here you'll find your Fuente, your Punch, your Cohiba, your Romeo y Julieta, but also some lower-priced brands. I have picked up a few gems here on a low budget. There is reasonable size diversity here, although not all brands have the full line available, as seems to be common in tobacco shops--especially those with limited space. In fairness, though, selling cigars is an expensive trade, no thanks to taxes and regulations. Most tobacconists have to be pretty conservative about their overhead in this day and age, and this is a smaller shop. There is coffee available in urns, although I haven't tried it because they only seem to make it on demand (fair enough) and aren't particularly eager to make a whole new one after five, which is when I usually pass by there after work. The gentleman I've seen at the counter every time is cordial, although you'll obviously need to hurry up at the cash register if you have a line of people behind you waiting to buy lottery tickets. After you've paid, though, you're welcome to stick around and smoke, as there are several plastic tables with chairs in the less busy area toward the back of the store. This store is located in the Austintown Plaza on Mahoning Avenue, west of Route 11. Be forewarned that there seems to be one main exit from the whole place (and it's not a small plaza), and since Mahoning Avenue is a busy street it has a long light, so if you are pressed for time you might want to hold off for another day. Additionally, since this shop is part of a strip mall, parking might not supremely easy to find. Do make the trip if you can, though, because the cigars and the overall experience will be well worth your while.

This company is wonderful! They always welcome you when you walk in the store and greet you by your…read morename! And know exactly what you want! I am there a few times a week and will continue to! You can tell it is a family owned business because that is how they treat you!

I visited Tobacco City Today. It was like a Green Oasis in The Middle of Dry Valleys. I was in…read moresearch of Fine Cigars. Upon Entry Tobacco City was Vacant and Desolate. There was nobody Guarding the Gates or the Doorways. I Had All The Time in The World To Grab Anything My Heart's Desire. All the Wares and Artifacts were Left UnAttended. I Did Not. I Waited. I was Not Greeted. I Had To Call Out For Help. And Still There Was No Answer to My Call. Finally as My Soul Grew Faint and My Desperation Unknown, Out of The Distance Appeared a Meek and Humble Servant. He Seemed Unpleasant and Not Eager to Assist me in my search for Fine Cigars. He informed me that I was Prohibited from wearing UV Protective Eye-Wear and Shade Producing Head Coverings within the Gates of The City. He Forced Me to Remove my Prescribed UV Protective Eyewear. The Glare From the Sunlight Beaming Through the Port Holes Burned My Eyes, It was Hard To Sea. He Finally begrudgingly took and assisted me with my order. Thankfully I left Unscathed and Cigars in Hand. Thirst Quenched. The Worst Customer Service I Ever Had. I will definitely be visiting Tobacco City again. Thank You and Have a Nice Day!