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Cerritos Villa 1

5.0 (1 review)
Open • 7:00 am - 7:00 pm

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13 years ago

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AltaMed PACE - Norwalk

AltaMed PACE - Norwalk

3.0(3 reviews)
1.8 mi

Quality care for our elderly patients best care possible office staff were very friendlyread more

PACE is a great "idea". This is the description in their website The Program of All-Inclusive Care…read morefor the Elderly, or PACE, was established by Medicare to help independent seniors with complex medical needs. The program helps participants avoid nursing homes and instead, receive the care and services necessary to help them stay safe, comfortable, and healthy living in their own home. PACE offers care coordination, transportation, social services, and meals, all in a positive, comfortable environment. It's health care that puts the focus on 'care,' connecting seniors with peers in their community as well as the PACE staff who are committed to treating participants with dignity, respect, and compassion. All nice and makes you want to participate. However, there are so many things that this program does not meet. My mom has been part of this program for seven years. The first few years she was happy to attend and was always looking forward to going. Throughout the years the program has changed and so are the employees. Nowadays the activities at the center have declined and participants are boarded and literally sleeping on their chairs. The activities should be the heart of PACE. The participants need a place where they are active and comfortable participating. The only way to accomplish this is that the 3 ladies actually engage with the participants. NO EXCUSE!! they go inside their office and play with tablets. To keep the participants in the center according to them active, they give them a paper to color or find words. Sorry PACE this is unacceptable. I try calling the center many times. They haven't changed anything. I'm just writing this review so others can see if this is want for their parents.

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AltaMed PACE - Norwalk
AltaMed PACE - Norwalk
AltaMed PACE - Norwalk

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Ideal Home Care

Ideal Home Care

1.5(10 reviews)
1.6 mi

Will not recommend!…read more It took them a whole month to ship out a simple front wheel walker and kept on being told different dates to arrive , on top of that nobody communicated with me , I had to be the one that kept on calling to get an update. Calls took me a couple of times to get a hold of someone, this wasn't a one time thing but it was twice! Will never use them again!

Bad experience, they made a mess with my insurance bill and now I get to pay the consequences…read more... These guys billed the wrong department Of my insurance for over a year and then suddenly they send me a bill for $3300 for a cpap . No warning no phone calls just a huge bill. This cpap was supposed to be mine to begin with after 14 months but then I got that huge bill so I called them. me and my insurance called on a 3 way call and it was all explained to the bill department person and he confirmed it was their fault and were going to fix the issue by billing the right department. They came to pick up the device since it was $330 a month and my bill was to the roof. After it was all solved and my balance was $0 I called to claim my cpap that was supposed to be mine after 14 months and I had for almost 2 years. Now they don't wanna give it to me even tough was stated in the paper work I signed that it was going to be mine after 14 months. It's all b.s And Im sick of dealing with them.... I don't recommend this place at all, save yourself the headache and the dealing with incompetent and unprofessional people.

Cerritos Villa 1 - homehealthcare - Updated May 2026

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