When it comes to musical instrument shops, there's a lot to be said for service. In the more…read morepopular, wider-known stores such as Cranes, there's an unfortunate tendency for snootiness to set in amongst the staff. That distasteful though that goes "we are the instrument masters, and you people want to come and get your grubby fingers all over them? Eugh! Peasants!" And Cranes has that particular element of snobbishness all over them. And in stores such as Gamlin's, there is so much choice, and so many people asking you questions about what you're looking for that there is a small element of intimidation. That's not their fault; it's a symptom of their dedication to their field.
In Pencerdd Cyf though, you have the perfect balance. The reverence for the instruments and the knowledgability that comes with it is there, but there's no sense of "us insiders, you outsiders". Instead, there's an atmosphere of community in the store; an atmosphere that fosters musicianship. If I could combine the service here with the stock of Cranes, you might just have the perfect music store.
