DO NOT USE CENTURY 21 in Mount Pocono!!! They are horrible. My parents listed their house with them and had the worst customer service experience! They lacked prompt communication on a good day. Unprofessional in their efforts to make my parents happy with the whole experience. Always had an excuse about something when my parents wanted to discuss a concern. Made low offers to my parents on their house with no regard to their counter offer or what they were seeking. If I could give a zero star I would. Stay away from them unless you want mediocre service and professionalism. read more